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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,240 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,240 reviews

July 01, 2024

I recently bought a 2024 Kona and I'm absolutely loving it! My previous car was the 2020 Kona. That car was really good to me over the years, no issues and was great on mileage. After 4 years though, it w More

by celinad72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Irvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalila Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John David (JD) Lopez
Jul 03, 2024 -

Grande Prairie Hyundai responded

Hi Celinad72, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2024

Service on time, appreciated the shuttle ride. Service department John was transparent and kept me in the know of what was going on with my vehicle. More

by AC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Grande Prairie Hyundai responded

Hello Ac2, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 23, 2024

Very helpful and friendly having a shuttle is great with awesome drivers they make the drive home and back a joy All repairs are in a great time frame. More

by cathyolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Belik
Jun 26, 2024 -

Grande Prairie Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2024

Everyone was extremely friendly and very family oriented as we came in with a 2 year old, made us feel at home. Kyle Farquhar Did an amazing job at finding the right truck for me and getting it done in the More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Gammon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Grande Prairie Hyundai responded

Adam, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

June 18, 2024

Awesome service they treat you like family at grande prairie Hyundai and Kyle especially makes you feel super welcome! More

by Bianca.woolsey123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Grande Prairie Hyundai responded

Hi Bianca.woolsey123, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 18, 2024

Absolutely the worst service I have ever received. Was not warranty and they couldn’t even tell me why it was not warranty. Then the dealership would not even help with the cost at all to make me happ More

by Rneuberger.norlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Mears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Grande Prairie Hyundai responded

We are sorry for your recent experience regarding your warranty coverage. Unfortunately, the decision to approve or deny a claim lies in the hands of the manufacturer and is limited to mechanical breakdown or failure.

June 18, 2024

Very thorough and detailed analysis of my vehicle. Also recommended other services due. Great to work with. More

by rwtimberwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Grande Prairie Hyundai responded

Hi Rwtimberwolf, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 13, 2024

Amazing staff, in and out of my service within 30 mins. The waiting room very comfy, the snacks were enjoyable. More

by Day2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Grande Prairie Hyundai responded

Day2day, we are so pleased you enjoyed your visit to Grande Prairie Hyundai!

June 11, 2024

Oil change was done and very polite professional service. Will recommend others to go there. More

by Lois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Grande Prairie Hyundai responded

Hi Lois, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations!

June 11, 2024

Hunter was very polite upon drop off, very efficient, oil change was completed within 30 mins. Very happy with the service More

by Day2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John David (JD) Lopez
Jun 13, 2024 -

Grande Prairie Hyundai responded

Hello Day2day, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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