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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,268 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,268 reviews

July 21, 2021

Very professional staff and a pleasure to deal with, helpful in finding what we were looking for and not pushing to try and make a sale! More

by hbdn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy, Lynette Martin
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 20, 2021

LOVE LOVE LOVE our new Hyundai Kona......Becky Liu was our wonderful sales person and she was knowledgeable and fun....EVERYONE at the dealership is awesome. First class experience all the way.....thank y More

by redrockerette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Becky Liu
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 15, 2021

We LOVE our new Hyundai Palisade!! I have never loved a vehicle as much as I do this one. Since Palisades are hard to come by locally, we had to purchase this while it was still in transit. Beck and the GP More

by copeland.melissa90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Liu
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 12, 2021

Great experience at this dealership!! The staff is very friendly and welcoming from purchasing a new vehicle to the service department! Thank you to all the GP Hyundia! More

by TerrynCalliou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince, Brad Worona
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 11, 2021

Amazing first time buying experience! Kyle Farquhar was my salesman, where he was very thorough and went above and beyond with his level of service. Kati Carlson the Finance Manager, was also very detail o More

by Maureen Blazicevic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Irvine
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 08, 2021

Becky was awesome! Patience with us over the time we were looking into getting a car, friendly and really took the time and looked for the perfect car for our family. More

by saravanleest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Liu
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 06, 2021

Amazing service. Will make the car buying experience fun. Will go the extra mile to make sure you get the vehicle you want with no pressure. More

by Pesik15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince, Lynette Martin
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 03, 2021

Very good experience! From the sales department, to the management and financial department! And service department! Was all very impressed! Brad Worona was very good to deal with he paid attention to my r More

by 50yrleaffan81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Worona, Samantha Aghdasy
Sep 01, 2021 -

Grande Prairie Hyundai responded

Thank you for your review.

July 03, 2021

Bought new vehicles and there were several incidents leading to a very poor experience. Shortly after making a deposit on the vehicles communication from the sales team at the dealership stopped, no fo More

by Cloges
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Mears
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Newman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction. We are working with you to correct any shortcomings and try to turn your experience around. We are confident that you will see through our efforts of working with you that you will know how much we value your business. We will continue to work towards satisfactory resolutions with you. We hope that you will give us another opportunity to earn your business. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time.

Aug 02, 2021 -

Cloges responded

Hope the service department can give better service than the sales department, still would give 1 star to that department.

July 02, 2021

I had a great experience at GP Hyundai, I got the chance to work with Freddie and I highly would suggest him to anyone who goes there! I have fallen in love with my new Elantra thank you Freddie and the Hyu More

by Kayleigh1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddie Ajayi
Jul 02, 2021 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

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