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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,268 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,268 reviews

December 03, 2021

Excellent customer service! She got me in a beautiful truck while I was away working!! dropped off right at my work! More

by moss_0814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prince, Samantha Aghdasy
December 03, 2021

I was very pleased to be assisted by Brad Worona. I would highly recommend my friends and family to him! He was also very great with me having my daughter there !!! They were all very pleasant to be around : More

by Tyra.sawers2M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Worona
December 02, 2021

We arranged this deal by email, from Calgary. Brad sent me the videos I requested, and when I said I saw some chips the hood, the sent detailed photos of the chips and agreed to get them. Communication al More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Worona
December 02, 2021

The worst experience I have had at any dealership warranty is no good un reliable, will not go above and beyond on warranty but yet hounded me hard when I was buying. I was within the 12 month period More

by greg.ask
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Mears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince
Dec 10, 2021 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. Thank you for brining your concern to our attention Greg. We are sorry you are having trouble with Hyundai Canada warranty. At the dealership level, Grande Prairie Hyundai is bound to uphold the policy and procedure set in place by Hyundai Canada. We are not authorized to perform warranty work that has not been approved by Hyundai Canada.

November 25, 2021

Easy to deal with and dose not hide anything. Found the vehicle that works for my needs. More

by dcbventimiglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

we had an awesome experience at Grande Prairie Hyundai! Becky met us at the door with a smile ,taking us promptly to her desk and asking our experience with Hyundai, we explained our needs and that we were More

by gwkroeker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Liu
November 24, 2021

They were amazing and accommodated us made us feel good and welcomed answered all questions More

by mrs.reid1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

I had a great experience with Kelsey at the dealership. Everyone was very accommodating and helpful, they made the experience feel smooth and flawless. I would definitely recommend this dealership to any More

by MFurgeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

November 20, 2021

I had an amazing experience with this dealership and Sarah was amazing to work with! I was so nervous to buy a new car but everyone involved made it sure a great process and can’t wait to buy from them More

by ainsleytuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan , Sarah Taylor, Jon Thomson
Nov 23, 2021 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

November 19, 2021

Very accommodating. Found a car we wanted. Will return for service and maybe for a hybrid someday. More

by rw_scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy
Nov 23, 2021 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

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