Grande Prairie Hyundai
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very pleased to be assisted by Brad Worona. I would highly recommend my friends and family to him! He was also very great with me having my daughter there !!! They were all very pleasant to be around : highly recommend my friends and family to him! He was also very great with me having my daughter there !!! They were all very pleasant to be around :) More
We arranged this deal by email, from Calgary. Brad sent me the videos I requested, and when I said I saw some chips the hood, the sent detailed photos of the chips and agreed to get them. Communication al me the videos I requested, and when I said I saw some chips the hood, the sent detailed photos of the chips and agreed to get them. Communication all throughout was excellent, and when we arrived to get the car Brad took the time to explain all the features. 10/10 More
The worst experience I have had at any dealership warranty is no good un reliable, will not go above and beyond on warranty but yet hounded me hard when I was buying. I was within the 12 month period warranty is no good un reliable, will not go above and beyond on warranty but yet hounded me hard when I was buying. I was within the 12 month period when mentioned but when I brought it in i was past the 12 month. When I was buying my phone would not stop ringing they were calling steady. Once I started having problems the phone stopped ringing I had to call and find out what is happening. The palisade I bought was not inspected properly when I bought and now with only 20,000km on the vehicle they are putting the blame back on me, when the service manager and the technician both said the door is out of alignment from the factory. But still putting the blame on me. Showed the issue to another person who is part of the auto group with out telling him the actual problem and right away could see the issue with out hesitation, and said easily should be covered. Again the big guy won. I have had warranty on other vehicles in the past and never and issue and even when the warranty ran out other dealerships covered it with no problems. Here they basically just ran it up to a calling station and then that was it denied. And again no one even called me to tell me I had to call 2 to 3 weeks later to find out. More
Easy to deal with and dose not hide anything. Found the vehicle that works for my needs. vehicle that works for my needs. More
we had an awesome experience at Grande Prairie Hyundai! Becky met us at the door with a smile ,taking us promptly to her desk and asking our experience with Hyundai, we explained our needs and that we were Becky met us at the door with a smile ,taking us promptly to her desk and asking our experience with Hyundai, we explained our needs and that we were interested in the Blue Tucson, which she immediately had pulled up and we took int for a test drive. it was super comfortable but was a bit restrictive in size being that I am handicapped and in a wheelchair and we have two Poms in kennels as well so we quickly changed to the Santa Fe. we have a daughter who is in love with her Santa Fe and so we had ridden in one, but it is different as ours is a year newer than hers. we then were introduced to Sam the finance manager who walked us through the sale. everything went so smoothly and we left our beautiful red Santa Fe to have a few extras put in like a command start, block heater. Every person we were introduced too was pleasant, helpful, Brady answered many questions, Becky was a sweetheart, Sam was wonderful, the service fellow was so friendly, we were so impressed and could hardly wait to come back in a few days once everything was done. We are seniors and they treated us with great respect and genuine caring even to the point of helping me into the washroom with my wheelchair. Becky wanted us to call as soon as we got home because it was a cold snowy day and we had a one and a half to two hour drive home. Our overall experience was probably the best we have ever had! More
They were amazing and accommodated us made us feel good and welcomed answered all questions and welcomed answered all questions More
I had a great experience with Kelsey at the dealership. Everyone was very accommodating and helpful, they made the experience feel smooth and flawless. I would definitely recommend this dealership to any Everyone was very accommodating and helpful, they made the experience feel smooth and flawless. I would definitely recommend this dealership to anyone! More
I had an amazing experience with this dealership and Sarah was amazing to work with! I was so nervous to buy a new car but everyone involved made it sure a great process and can’t wait to buy from them Sarah was amazing to work with! I was so nervous to buy a new car but everyone involved made it sure a great process and can’t wait to buy from them again in the future:) More
Very accommodating. Found a car we wanted. Will return for service and maybe for a hybrid someday. for service and maybe for a hybrid someday. More