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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,268 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,268 reviews

January 21, 2022

I bought my first car from this dealership and just traded it in three years later for my next and the staff has been nothing short of amazing each time. A shout out to the service team as well over th More

by Kona709
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Irvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu
Mar 04, 2022 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

January 07, 2022

Bought a Palisade from Kyle in September. I have been meaning to write this review for awhile, but I am glad I waited. The experience with GP Hyundai and Kyle was great. He was patient, informative and More

by Alison Gustafson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

January 07, 2022

Friendly, helpful, knowledgeable, welcoming, greeting understanding, took time to listen, honest, answered your questions, work hard to get you the best and fair deal. More

by egoodswimmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu
Mar 04, 2022 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

January 06, 2022

See is so humble and dealt with us very calmly. She is perfect for dealing with customer. More

by navghotra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu
Mar 04, 2022 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

December 31, 2021

Excellent service especially Lori Peterson always so friendly knowledgeable and professional highly recommend this dealership More

by mtgnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Bought a Santa Fe a few weeks ago from GP Hyundai. I have been driving it around for a few weeks and am loving it! Thank you Kyle, Kati and Brady. It was great working with you all! More

by crashup02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Irvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

The whole team at the dealership was amazing to work with. From Kyle Farquar sourcing the right kind of vehicle to having to go across town to pick it up to making sure that everyone involved was able t More

by Fontaine.bex4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince
December 27, 2021

People seemed nice, but took way too long to get everything done. 5+ hours start to finish. Then I come to find out at -50 when I have to plug in that there isn’t even a block heater in it even thou More

by Samantha.a.sandy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsey Berlasty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction and things took longer than expected. We are always striving for 100% customer satisfaction and do our best accommodate our customers timelines however, sometimes things out of our control can slow things down, for that we are sorry for any inconveniences you were caused. Thank you for your honest review. Should you wish to discuss your experience any further please do not hesitate to contact anyone on our management team.

December 23, 2021

Becky helped answer all of our questions about the Tuscon model and while we ended up purchasing a used unit elsewhere she has kept contact with us for when we are in the market again. Very knowledgeable and More

by Nielsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Liu
December 22, 2021

We purchased a used vehicle from Kelsey recently. I was picked up at the airport and greeted with a colorful and thoughtful welcome sign she made just for me. The used car had a couple of issues we worked More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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