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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,268 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,268 reviews

January 07, 2014

Teri Sipe was great she came thru with everything I asked for. The car is great and really satisfied with the whole process. The car was delivered without going to the dealership which was a bonus. More

by flantua
Customer Service
Price
Recommend Dealer
Yes
January 04, 2014

this is actually my second Hyundai, i bought a 2006 elantra in dec 2005.. no credit at all.... it was great!! called in for a test drive and when i arrived was greeted with smile from all employees! More

by DuaneLoos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 03, 2014

We went to gp Hyundai on 2 occasions looking at the Santa Fe XL, sales staff were good but we ended up buying in Edmonton due to price, we saved over $100 per month on our payments by going to the city. We t More

by Blpn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales and parts
Jan 07, 2014 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We can understand your frustration regarding vehicle and accessory pricing. There are many factors that contribute to the pricing set forth by a dealership that will influence a bottom line price. It is Grande Prairie Hyundai’s intention to provide a 100% customer satisfaction 100% of the time. Our management team is committed to working with our guests to provide the best price possible; we have and continue to match out of town pricing. When presenting a price match all information and vehicle accessories are required to ensure that price provided reflects an accurate account of the vehicle and products. Should you wish to further discuss your experience, I would welcome the opportunity to continue to work with you to earn your trust and business back. Please feel free to contact Stacey Nex, Executive Assistant at 780.532.5233.

Jan 13, 2014 -

Grande Prairie Hyundai responded

Again, thank you for your review, we take all customer service matters seriously and are sorry in this instance we did not meet your expectations. It is Grande Prairie Hyundai’s practice to follow pricing set forth by Hyundai Canada. I am sorry that we failed to earn your business. Please feel free to contact Stacey Nex, Executive Assistant at 780.532.522 to further discuss if there is something we can do to improve your experience with Grande Prairie Hyundai.

December 28, 2013

This dealership and the employees are both wonderful to deal with! There is great communication between all levels of management and a great atmosphere. The sales reps are all friendly and very knowledgeab More

by Mary G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
December 23, 2013

Everyone I dealt with during my experience with Hyundai was fantastic. They were very friendly and knowledgeable- made me feel very comfortable with my decision to go with Hyundai. I really felt they were More

by Echo8621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 19, 2013

When Melody found out that im on mat leave and i dont have much to spend on a vehicle, she understood clearly what i wanted, a dependable vehicle that wont get stuck and has enough leg room for the car s More

by MamaPanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 18, 2013

I found the staff at Huyndai to be very helpful. All of my questions were answered without even asking the question. I felt I was treated with respect as a customer as Melody Nelson helped me to meet my ne More

by Paulinek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 17, 2013

By far the best experience ever purchasing a vehicle. I didn`t feel pushed or rushed. GP Hyundai sets the bar for service,.honesty and a home felt. This is the only place to buy a vehicle. Kirk More

by kgoodvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Sawchuck
December 16, 2013

Happy so far, only had the vehicle a couple weeks. Friendly responses to our questions. Teri, Will and Jenna were very helpful and good to deal with. Thanks. More

by Matlocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 07, 2013

I have not bought a new vehicle for about 12 years so I had a hard time deceiding what to purchase. Courtney and Will were very helpful in making us feel comfortable and answering lots of questions for us. More

by eunifrit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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