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Grande Prairie Chrysler Jeep Dodge - Service Centre
Grande Prairie, AB
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre
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July 11, 2018
Service is the best in the Peace Country Best welcoming help every time I come in with questions. Jordan is courteous and always helpful. The service team fixed any issues in a timely manne Best welcoming help every time I come in with questions. Jordan is courteous and always helpful. The service team fixed any issues in a timely manner. More
by AmandaAllen1234
Employees Worked With
May 24, 2018
Don service guy A quick note of exellence from gp chrysler.In a boom town like gp we expect things to be busy and have to wait our turn for services wanted.On a tight A quick note of exellence from gp chrysler.In a boom town like gp we expect things to be busy and have to wait our turn for services wanted.On a tight work schedual we all know this is hard to handle at times.I would like eveyone to know that I am super impressed and pleasantly suprised at the professional service I recieved from Don my service tec.Don went out of his way to promptly secure parts and get get my truck up and running as quick as possible. It is people like him that will keep my business.THanks again Don you made a frustrating situation smooth and fast. More
by spgi
Employees Worked With
Donald Teal, Don Clarkson
May 17, 2018
Great Service Excellent Service, thanks for getting my wife's vehicle back in a timely manner. She is extremely happy that it doesn't have any more leaks. Thank You Excellent Service, thanks for getting my wife's vehicle back in a timely manner. She is extremely happy that it doesn't have any more leaks. Thank You More
by youngrob
Employees Worked With
May 11, 2018
Oil Change and other stuff Ryan was amazing when we had our Van in. We felt welcomed as soon as we arrived. His kind phone calls throughout the day were informative and very res Ryan was amazing when we had our Van in. We felt welcomed as soon as we arrived. His kind phone calls throughout the day were informative and very respectful. Some of the best service in Grande Prairie I have ever had!!! Can't wait to see the crew there again. Would not hesitate to bring in my vehicle for any type of service. The trust is there! More
by GP
Employees Worked With
Ryan Prince
April 04, 2018
Service Kestyn was great to deal with the service of my Jeep. Updated/informed me step by step & accommodated me the best that she could! I appreciate that yo Kestyn was great to deal with the service of my Jeep. Updated/informed me step by step & accommodated me the best that she could! I appreciate that you have gone above and beyond to make me feel safe and comfortable to leave my Jeep with you for servicing! Look forward to you taking care of my vehicles in the future for service! Thank you Kestyn! More
by Dodge/JeepOwner
Employees Worked With
Kestyn Shutte
March 25, 2018
No longer a loyal customer Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service tha Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service that I normally expect from the Auto Group was not the same. I brought my vehicle into their service department to have a few of my concerns addressed. The service adviser was very rude to me as I was trying to explain my concerns listed on the work order. I am not a mechanic and really have no knowledge of anything to do with vehicles (obviously why I bring my vehicle here) so when my husband suggests that I have a mechanic look at it I bring it in, but I felt as though she did not believe what I was trying to explain and by the look on her face I felt like she was mocking me. I get a call a while later asking me "where the noise was coming from?" I thought that's why I wanted a mechanic to look at it. Then I receive another call telling me to come pick up my vehicle. They "unfortunately did not find any of my concerns to be valid" (this should be a good thing...at least for me). The service adviser's tone was still of a mocking nature and I felt very silly. I was told to "be aware that the next time I bring my vehicle in for something and they find no fault, I will have to pay for the technician." Fair enough, but I wasn't being dishonest about my concerns. Why would I want my vehicle to be left at the dealership for potentially 1-2 days for no reason? Anyway, GP Chrysler service department will not see our vehicles again. In the future I will go somewhere where I won't feel laughed at. Super disappointing as this dealer has always been our one and only! More
by Renben91
Employees Worked With
Kestyn Shutte
March 16, 2018
Ryan at GP Chrysler is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable and confident when talking with him. He’s such a welcoming and professional salesman! More
by Kimboslice
Employees Worked With
February 04, 2018
Excellent service !!!! I'm in the oil and gas operations industry. GP Chrysler has the best service out of all of the dealerships I have been to. Problems always occur in th I'm in the oil and gas operations industry. GP Chrysler has the best service out of all of the dealerships I have been to. Problems always occur in the middle of a shift and I can always count on the top notch service rep's to get me in to have a look. THX to Greg Brown, Danielle(Dani) Mathieson, Ryan Prince, and Donald Teal. I recently purchased a pick up, the service was excellent . No hassle, everything explained clearly. THX to Mike Murphy, and Nikki Schierman. More
by michael dick
Employees Worked With
Mike Murphy, Nikki Schierman, Ryan Prince, Danielle Mathieson, Donald Teal, Greg Brown
January 06, 2018
Service I'd like to see everywhere They always get my truck in like the next day and have it back to me the next day unless it's a big project maybe two days, very friendly staff and kn They always get my truck in like the next day and have it back to me the next day unless it's a big project maybe two days, very friendly staff and knowledgeable techs. More
by Michael Lee
Employees Worked With
Donald Teal
January 05, 2018
Great Service Advisor Big thanks to Ryan Prince for helping us out with short of notice and getting our vehicle fixed within the hour!! Recommend Grande Prairie Chrysler th Big thanks to Ryan Prince for helping us out with short of notice and getting our vehicle fixed within the hour!! Recommend Grande Prairie Chrysler than any other Dodge Ram Jeep locations!! Thanks again Ryan April More
by aprilmichel46
Employees Worked With
Ryan Prince
