Grande Prairie Chrysler Jeep Dodge - Service Centre

Every time I go to Grande Prairie Chrysler, the staff is super friendly and always helpful. Whether it’s the parts department, a simple question about my vehicle or the service department, they’re all e super friendly and always helpful. Whether it’s the parts department, a simple question about my vehicle or the service department, they’re all excellent. 10/10 recommend More

Absolutely terrible service provided by GP Chrysler. I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item under warranty then suggesting to replace an associated item while in there which seems like the right thing to do. Only issue i have is being charged full price for a job that was half complete under warranty. Seems a little dirty for the warranty to be charged for the full job as well as the customer being charged for the full job as if it was brought in for that work alone. The work was completed once and intended on being billed twice, to me this is bad business. Unfortunately the service department is going to cost the excellent sales department future business conducting themselves this way. More

Absolutely terrible service provided by GP Chrysler. I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item under warranty then suggesting to replace an associated item while in there which seems like the right thing to do. Only issue i have is being charged full price for a job that was half complete under warranty. Seems a little dirty for the warranty to be charged for the full job as well as the customer being charged for the full job as if it was brought in for that work alone. The work was completed once and intended on being billed twice, to me this is bad business. Unfortunately the service department is going to cost the excellent sales department future business conducting themselves this way. More

Never deal with these guys again they’re lazy they try to scam you I brought a vehicle in and they have been nothing but giving me a hard time and there’s nothing wrong with it and they’re trying to tell me scam you I brought a vehicle in and they have been nothing but giving me a hard time and there’s nothing wrong with it and they’re trying to tell me I need a new engine and as well as that they were also getting into my personal business as well and using that as leverage I also planned a week in advance to get an axle seal done that they did and failed so I had to be booked in again to get it refixed but instead of fixing it they just parked out in their parking lot and gave me a hard time didn’t do the main job that it was booked in advance for and the service guy Tony I do not appreciate his ignorance it has been nothing but xxxx I have had about five different vehicles I’ve had over the course of 10 years with dealerships and I’m done with scammers and cheaters not only that I have a lot of people that I know between the company I work for and the groups that I am in and a lot of people have seed what they’ve put me through and see with their own eyes my vehicle and the issues. Here’s a little update I do not take it very nicely the fact that they are using bribery for me to take down this review in order to get work done on my vehicle that is ridiculous and I will make sure that Grand Prairie Chrysler is held accountable for this thanks in advance. More