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Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
360 Reviews

360 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

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February 24, 2024

Extremely arrogant salesman with desk by the door harassed me until I had to yell into the dealership at the top of my lungs for him to leave me alone. Even then he yelled at me and chased me until o More

by Daniel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temitope Bakare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Please contact the General Manager to further discuss this concern. 780-532-3560.

February 23, 2024

Service department sucks. We'll at least Robert does. Went in for an oil change and felt like I was bothering him. Is this not his job? Wow not impressed More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Evrall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We are sorry you did not have a good experience. Please contact our service manager should you wish to further discuss your experience. We would welcome the opportunity to earn your business back. 780.532.3560.

February 21, 2024

Tony Kuntz is the only reason is still deal with GP Chrysler. Service techs need improvement. More

by pdunlop84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for acknowledging Tony. Shout outs to our staff that are going above and beyond are always appreciated.

February 14, 2024

Very courteous and professional. I was able to get my vehicle serviced and cleaned the same day. More

by Wagoneer0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Trapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for giving our service team the opportunity to service and clean your vehicle.

February 09, 2024

The visit to the dealership is always pleasant. I have dealt with Tony and Kevin as service techs always a great experience. The shuttle service was very good always notifying when they are arrivin More

by Louise webber-Vasilakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for continuing to give our team the opportunity to provide you with a 5 star guest experience. We look forward to welcoming you back anytime.

February 09, 2024

Quick service, Good staff and very knowledgeable. Didn’t have to wait to long in the line. More

by kingsley_breag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for giving our service team the opportunity to earn your business and review.

February 08, 2024

Repairs got done in good time line. And service contacted me as soon it was done. Only thing is that i had to remove plastic seat cover that was left behind, carton floor matt, and seat More

by Remi2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your review and comments. We appreciate your feedback which has been forwarded to our service department as a reminder to remove protective covers and replace seat positions. We appreciate the reminder.

February 07, 2024

Great service. This is the only place I'll take my vehicles, thank you again! More

by ckone79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your continued loyalty and business. We look forward to welcoming you back anytime.

February 06, 2024

Supposed to be there for 7:30am from GC didn’t start until 9:30am for service. Didn’t return calls or even do all the work Needed More

by uroo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Kunz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

I am sorry you feel let down by our service team. Unfortunately, we were unable to meet your time restrictions for the additional work you approved. It is my understanding that all of your initial concerns were addressed with all repairs completed by 9:30am. It would be our pleasure to serve you again and complete the additional work on your vehicle. Please contact our service department to book a new appointment. It is our sincere hope that you will give our team the opportunity to earn your business again. 780.532.3560

February 06, 2024

Always love coming here fast service and super friendly staff who let you know what’s going on More

by blueeeyore2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your continued loyalty and business. It is our pleasure to serve you.

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