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Grande Prairie Chrysler Jeep Dodge - Service Centre
Grande Prairie, AB
444 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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444 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre
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April 11, 2025
This is the second time I have had issues with my vehicle after it being worked on for a week. When I came to pick it up after being told all work was complete and it was ready to go I started driving home a after it being worked on for a week. When I came to pick it up after being told all work was complete and it was ready to go I started driving home and could hear a horrible sound from my front end, and it was shaking. Turned around to take it straight back to the dealer and thank goodness there was one mechanic still there. After inspection it was confirmed the service department didn’t tighten the lug nuts on both my front tires. The nuts definitely were not tightened with a wrench. They were very loose and the tires were not installed correctly on the wheel studs. Just glad it wasn’t my wife and kids driving it and not realizing the problem and possibly losing both front tires. Not impressed. More
by mahan.colton
Employees Worked With
April 10, 2025
The Dealership its self is good. The free detail that I had received on my 5 month old new vehicle was extremely disappointing. They had my vehicle for 7.5 hours and only half of it The free detail that I had received on my 5 month old new vehicle was extremely disappointing. They had my vehicle for 7.5 hours and only half of it was cleaned . You hope for a good review yet the quality was less then satisfactory More
by Rena Rowsell
Employees Worked With
April 05, 2025
Amazing services always win in for winter tire change over. They noticed scalping all my tires and advise that I monitor them.And let me know that doo doesn't being an all season.Tire, they need to be ro over. They noticed scalping all my tires and advise that I monitor them.And let me know that doo doesn't being an all season.Tire, they need to be rotated more often than they have been, which was causing this scalping. More
by kevincoleman
April 02, 2025
Loved booking my appointment online. Staff is always friendly and knowledgeable. Wait time was reasonable Staff is always friendly and knowledgeable. Wait time was reasonable More
by Jennifer
April 02, 2025
The service is great at this dealership! I would definitely recommend it to anyone! Staff are very friendly and helpful! I would definitely recommend it to anyone! Staff are very friendly and helpful! More
by alioop45
March 28, 2025
I was grossly charged way over the estimate to fix my 2020 ram 2500 and they forgot to put my keys in the gas cap when I picked the vehicle up and now they will have to mail them to me. Not impressed at 2020 ram 2500 and they forgot to put my keys in the gas cap when I picked the vehicle up and now they will have to mail them to me. Not impressed at all More
by Cory Strong
Employees Worked With
March 28, 2025
As per usual I was treated excellent. My truck was taken in and the work was done. I was shuttled to work My truck was taken in and the work was done. I was shuttled to work More
by Kevin.m
March 27, 2025
Excellent service from the parts and service department! Quick efficient booking from the Service group, lots of parts stock so you don’t have to wait for your parts to come in. Quick efficient booking from the Service group, lots of parts stock so you don’t have to wait for your parts to come in. More
by Josh
March 26, 2025
Excellent service as always. Service always gets us in quickly and does great job on truck Service always gets us in quickly and does great job on truck More
by The Reads
Employees Worked With
