
Go North Surrey GM
Surrey, BC
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Good support when buying my vehicle. Felt a little too much high pressure in the final phases with add-ons and protection plans. Felt a little too much high pressure in the final phases with add-ons and protection plans. More
This is a busy dealership. .. however we were treated very well by the helpful staff, particularly our salesman Amarjit. .. however we were treated very well by the helpful staff, particularly our salesman Amarjit. More
Horrible customer service, incredibly slow, also misleading. Sales team members and insurance is alright but the finance department and management is awful. misleading. Sales team members and insurance is alright but the finance department and management is awful. More
Excellent customer service! The service representative Emily, was very informative and also the technician who fixed my truck was patiently explained what happened with my vehic The service representative Emily, was very informative and also the technician who fixed my truck was patiently explained what happened with my vehicle and how they got the issues fixed. You wont need to worry about how to get home with your vehicle has to stay in the shop, they will Uber you home as complementary, even you didn’t know and paid for your commute home, they will reimburse it, small amount but big impressive. More
GoNorth GM, Paolo in sales, wonderful. Marium in finance, awful. Post purchase follow up from GM Shafiq; reasonable, and truly seemed interested in quality customer service. Then I discov Marium in finance, awful. Post purchase follow up from GM Shafiq; reasonable, and truly seemed interested in quality customer service. Then I discover Marium never filed my warranty paperwork meaning I had to go out of pocket for 100% of a repair. Shafiq said he would investigate and “expedite it”, blaming FCPP. Lo and behold GoNorth GM didn’t file anything until the day after my complaint, almost 2mos after the vehicle purchase. I previously reviewed stating I would purchase there again as the response after missteps were handled well. But now they have shown themselves to be reactionary and lacking care, I wouldn’t wish this experience on anyone. More
Friendly kind staff. Everyone was willing to work with my needs to get the deal done. My Sale Rep Rain was solid as they come. Would 100% buy a car from him and gm surrey Everyone was willing to work with my needs to get the deal done. My Sale Rep Rain was solid as they come. Would 100% buy a car from him and gm surrey again More