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Go North Surrey GM
Surrey, BC
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 265 reviews
February 28, 2025
Excellent customer service! The service representative Emily, was very informative and also the technician who fixed my truck was patiently explained what happened with my vehic The service representative Emily, was very informative and also the technician who fixed my truck was patiently explained what happened with my vehicle and how they got the issues fixed. You wont need to worry about how to get home with your vehicle has to stay in the shop, they will Uber you home as complementary, even you didn’t know and paid for your commute home, they will reimburse it, small amount but big impressive. More
by Minh Tran
Employees Worked With
Emily, and a young handsome technician I didn’t catch his name., JP Doiron
February 24, 2025
GoNorth GM, Paolo in sales, wonderful. Marium in finance, awful. Post purchase follow up from GM Shafiq; reasonable, and truly seemed interested in quality customer service. Then I discov Marium in finance, awful. Post purchase follow up from GM Shafiq; reasonable, and truly seemed interested in quality customer service. Then I discover Marium never filed my warranty paperwork meaning I had to go out of pocket for 100% of a repair. Shafiq said he would investigate and “expedite it”, blaming FCPP. Lo and behold GoNorth GM didn’t file anything until the day after my complaint, almost 2mos after the vehicle purchase. I previously reviewed stating I would purchase there again as the response after missteps were handled well. But now they have shown themselves to be reactionary and lacking care, I wouldn’t wish this experience on anyone. More
by Ryan L
Employees Worked With
Paolo, sakes. Marium, finance. Shafiq, MGMT
February 21, 2025
Friendly kind staff. Everyone was willing to work with my needs to get the deal done. My Sale Rep Rain was solid as they come. Would 100% buy a car from him and gm surrey Everyone was willing to work with my needs to get the deal done. My Sale Rep Rain was solid as they come. Would 100% buy a car from him and gm surrey again More
by Ritchie lyon
Employees Worked With
I worked with Rain, not Corey. I’m giving 5’s to rain , Corey Baryer, JP Doiron
February 16, 2025
The experience was good. I haven't faced any difficulty while communicating and received the service on time. Worth visiting. I haven't faced any difficulty while communicating and received the service on time. Worth visiting. More
by ramangrewall1987
Employees Worked With
Corey Baryer, JP Doiron
February 14, 2025
The financing department is the worst to deal with. Marium did not communicate in a timely fashion and it took almost 3 weeks to payout previous loan company resulting in having to make extra payment o Marium did not communicate in a timely fashion and it took almost 3 weeks to payout previous loan company resulting in having to make extra payment on vehicle I no longer owned and more $$ because payout was revived after the end date of letter. Used excuses such as the payout was declined by bank, and because she was off for few days. No one else was assigned to file to ensure efficient handling of time sensitive documents. Will never be taking any vehicle there ever again. Stay away if you can!! More
by James Kinnaird
Employees Worked With
Marium , Corey Baryer
February 12, 2025
Very friendly and professional staff which made the overall buying experience stress-free. A special shout out to their exceptional salesman, JJ! JJ is super friendly and knowledgeable therefore I high overall buying experience stress-free. A special shout out to their exceptional salesman, JJ! JJ is super friendly and knowledgeable therefore I highly recommend you ask for him by name. More
by Tia Y
Employees Worked With
JJ. Note I did not deal with Corey who is listed here by default. , Corey Baryer
