Go North Surrey GM

WARNING DO NOT SERVICE YOUR VEHICLE HERE Go North Surrey GM can not be trusted the service manager Evan falsified requested invoices so that they wouldn't have to do warranty work. This is a vary shady serv GM can not be trusted the service manager Evan falsified requested invoices so that they wouldn't have to do warranty work. This is a vary shady service department do yourself a favor and don't waste your time here More

DO NOT SERVICE YOUR VEHICLE HERE Go North Surrey can NOT be trusted the service manager Evan falsified requested invoices so that they wouldn't have to do warranty work. This is a vary shady service departm be trusted the service manager Evan falsified requested invoices so that they wouldn't have to do warranty work. This is a vary shady service department do yourself a favour and don't waste your time here. More

Very disappointing experience at Go North Surrey GM. The 2023 Nissan Murano that we booked to see was covered in bird droppings with a dead battery, and later had an error message the dealership said wo The 2023 Nissan Murano that we booked to see was covered in bird droppings with a dead battery, and later had an error message the dealership said would “probably go away.” Communication throughout the sale was confusing, pricing changed repeatedly, and we were pressured into unnecessary add-ons and warranty products. We declined key fob insurance, yet it was still included in the price, and when only one key fob was provided we were told it was our problem. After purchase, the vehicle still needed repairs that should have been handled before delivery, and even the loaner vehicle insurance was mishandled. Trying to cancel the unwanted policy afterward became an exhausting process involving ignored emails, incorrect information, delays, and multiple trips back to the dealership just to get a refund that should have been straightforward. Overall, poor communication, disorganization, and a very frustrating buying experience. More

Terrible experience from the start. Sold a 4 year old car with lots of suspension / steering issues. I’ve called multiple times with no call back, told 7 times a manager would call me b Sold a 4 year old car with lots of suspension / steering issues. I’ve called multiple times with no call back, told 7 times a manager would call me back with no luck so far. Endless waits on the phone, no responses from my salesman either. I couldn’t test drive the vehicle due to having my young kids with me. Instead, I relied on the thorough pre owned inspection sheet. I’m on the island so when I came over to pick it up, driving away immediately heard clunking over every bump. Shocks wallowed on the highway, and the power steering rack is shot - steering is stiff and will not return to centre. 0 accountability or solutions from GO auto group. Terrible dealership. More

Ordered a new corvette from go North Surrey GM, experience was amazing 10/10 would recommend. experience was amazing 10/10 would recommend. More

Absolutely the worst experience ever, made me fly down and promised me there was zero damages on the car then when I show up the car is damaged up on every part of it, AND THE VEHICLE HAD FRAME DAMAGE abs and promised me there was zero damages on the car then when I show up the car is damaged up on every part of it, AND THE VEHICLE HAD FRAME DAMAGE absolutely the most garbage dealership, they knew it was a gift for my mother too but they still chose to put her safety at risk knowing it had frame damage when even the techs would have clearly saw it. DONT BUY ANYTHING FROM HERE More

Horrible dealership. Made a deal and took our deposit then sold to another party 2 days later Made a deal and took our deposit then sold to another party 2 days later More

Stay away from this dealership specially service department , if anyone wants to know my experience call me @ --- --- 8767 department , if anyone wants to know my experience call me @ --- --- 8767 More

They lied about being authorized by my warranty when they took my car in to do diagnostics. They then misquoted me $13k to replace the entire engine… wanted to order the part and just pull and replace the e took my car in to do diagnostics. They then misquoted me $13k to replace the entire engine… wanted to order the part and just pull and replace the engine. After having it towed to an authorized repair shop, I found out it was just the starter. Despite their misstep this dealership STILL charged me for their INCORRECT diagnostics. They were rude on the phone and not pleasant to deal with at all during a stressful situation. I will never return there and I do not recommend them at all. More

Wonderful service was given! They met all my needs and still are in contact with me to make sure everything is as expected in terms of the car. They met all my needs and still are in contact with me to make sure everything is as expected in terms of the car. More