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Georgetown Chevrolet Buick GMC - Service Centre
Georgetown, ON
38 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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38 Reviews of Georgetown Chevrolet Buick GMC - Service Centre
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July 13, 2018
Service of Equinox and Purchase of preowned vehicle The Service Dept promptly accepted our Equinox for diagnostics when it was overheating during a visit to Georgetown. An issue with the Thermostat, a The Service Dept promptly accepted our Equinox for diagnostics when it was overheating during a visit to Georgetown. An issue with the Thermostat, and a leak in the coolant seal was detected and fixed .. efficiently, properly. The problem has not recurred. The service staff were friendly, and prompt. Excellent service. Purchase of Volt: The salesman, Stephen Boisclair, who assisted was thoroughly knowledgeable about the preowned EV. He answered all questions and assisted in concerns and apprehensions that I had with regard to the Volt ... our first EV. We had extenuating circumstances with a pending vacation and cashing an investment to make the purchase. He worked with us resulting in a smooth transition of purchase and pick up. Financial Services: Nancy Ironmonger provided appropriate and important information regarding additional warranty and protection. She too,cooperated and worked with us to ensure the sale and transfer of funds to your dealership occurred timely and efficiently. The entire process of “browsing to purchase”, to,pick up of the vehicle was a positive and pleasant experience. More
by Sandra D.
May 17, 2018
No service from Serve department On Tuesday morning of this week, I waited in line more than 10 minutes to drop off my keys for service. I was late for work and impatient to leave. My On Tuesday morning of this week, I waited in line more than 10 minutes to drop off my keys for service. I was late for work and impatient to leave. My wife was also waiting outside to drive me to work in her car. So I went outside the service door and filled in the after hours drop box envelope, put in my keys, made sure, what I was doing was being clearly noticed by a service employee standing at the open garage door 10 feet from me. When I returned at 5 pm. My car had not been serviced. My keys still in the drop box. Why the GM employee had not got out my keys or told someone is a mystery to me. Why you have to wait more than 10 minutes to try to drop off keys is a mystery to me. More
by Electriccar
Employees Worked With
Bill Rowse
May 15, 2018
Horrible Rip off expensive service for my GM Volt. $600 for a plastic charge port over. Wrong part was ordered, causing an extra trip. No apology for mistak Rip off expensive service for my GM Volt. $600 for a plastic charge port over. Wrong part was ordered, causing an extra trip. No apology for mistake and the waste of my time. More
by Electriccar
Employees Worked With
Joe Elliott
April 12, 2018
Excellent service every time We have used this dealership for service for a few years now and am continually impressed by how hard they work to keep a customer's car in good condi We have used this dealership for service for a few years now and am continually impressed by how hard they work to keep a customer's car in good condition. They have taken exceptionally good care of us when we've had unexpected major problems and have really gone way beyond most other shops I have had experience with over the years. Our latest visit was for some major front end work. Although expensive, the job was completed quickly and seems to have completely eliminated my concerns. At over 170,000 km on the car, it was due for this kind of work, so we can't fault the car. Right now it handles like a brand new car and ready for the next 170,000 km. Their work has been excellent so far, and front end alignments pretty much bang-on. To say we are happy with them would be an understatement. They have my trust 100% as they have always been up front and honest with both my wife and myself. I do recommend this dealership to all my friends without reservation. Anita and Chris Bridge More
by CBridge
February 12, 2018
Excellence Brought my car in for a check engine light . Joe looked after all the details, found the issue . Part was ordered and car repaired quickly,efficient Brought my car in for a check engine light . Joe looked after all the details, found the issue . Part was ordered and car repaired quickly,efficientley. Great new lounge area . Bill Rowse checked in ,explained the reason for part. Excellent Team Work. Joe called me the next day,just to check in and make sure car was running fine . Fantastic Service -a Team that cares - highly reccomend . Thank you More
by Cadillac
January 27, 2018
Professional Paul saw to my needs right away. He was very professional and courteous. His smile made it very welcoming. Paul was very pleasant from start to finish Paul saw to my needs right away. He was very professional and courteous. His smile made it very welcoming. Paul was very pleasant from start to finish. Thank you Paul for making my experience a good one. More
by Joek1967
Employees Worked With
Paul Chodda
January 23, 2018
Terrific follow through on my Corvette Bought a new Corvette last year, love the car and the service to date has been just as great. Had a minor issue that required a complex repair and wit Bought a new Corvette last year, love the car and the service to date has been just as great. Had a minor issue that required a complex repair and with Bill everything was so easy. This is the way things should be! Rui P More
by Rui P
Employees Worked With
John King, my salesman, has been excellent as well to date. , Bill Rowse
November 30, 2017
Service on 2008 Silverado I needed servicing for the front wheel bearing and upper arm control on my 2008 Silverado. Paul dealt with me in Customer Service, and his polite, res I needed servicing for the front wheel bearing and upper arm control on my 2008 Silverado. Paul dealt with me in Customer Service, and his polite, respectful demeanor towards me increased my trust and confidence in being treated honestly. He was new to learning the computer system but expressed his appreciation to me for my patience in waiting; obvious to me that he was thinking about the customer in front of him. He explained out the diagnosis, the costs, and recommendations. Great job by him as he walked me through the service. Paul, keep up the good work as you add new customers and maintain good ones. Thank you, and I look forward to dealing with you in the future, hopefully not too frequently because of truck issues :). More
by Lloyd H.
Employees Worked With
Paul Chodd.
November 09, 2017
Issues with my new cars tires! I was so disappointed when I was having issues with my new car and one of the tires. The service team was having a hard time diagnosing the issue and I was so disappointed when I was having issues with my new car and one of the tires. The service team was having a hard time diagnosing the issue and everyone was getting frustrated. I spoke directly with Bill and informed him of the issue and my concerns. Bill came to the rescue and was so amazing! He truly cares about the customers and thoroughly impressed me with his service! Thank you Bill for your amazing service! More
by mburke_7
Employees Worked With
Bill Rowse
October 24, 2017
Super kind Joe was very helpful and kind. The company donated a car detailing coupon to the Georgetown Breadbasktet so it was a positive experience on many level Joe was very helpful and kind. The company donated a car detailing coupon to the Georgetown Breadbasktet so it was a positive experience on many levels. More
by V Miller
Employees Worked With
