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Gateway Toyota

Edmonton, AB

4.0
792 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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792 Reviews of Gateway Toyota

September 11, 2015

Always amazing service! Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. More

by Happycustomer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 14, 2015 -

Gateway Toyota responded

Thank you for the awesome review! I'm glad to hear the extra drive is worth it for the overall service experience here! Please pop your head in and say hello next time you're here! Happy and safe driving! Doris Blanchard Service Manager

September 11, 2015

Friendly,courteous,efficient service !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Sep 14, 2015 -

Gateway Toyota responded

I appreciate you taking the time to write this review. Todd is certainly an extremely knowledgeable and valuable member of our service team and he'll be thrilled to hear the positive and kind words! Thanks again and look forward to having you here again for your next servicing! Doris Blanchard Service Manager

September 10, 2015

Great service. Great service by Troy and Doug. Long time customer with lots of experience with different makes. Toyota preferred. Gateway service stands out. Keep More

by Edmonton Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 14, 2015 -

Gateway Toyota responded

Thanks for the top notch review! We appreciate your business and look forward to seeing you next servicing! Happy driving! Doris Blanchard Service Manager

September 10, 2015

last minute appointment we contaced dana as we were looking at buying a used car, so we needed to get an inspection done on it. we had very little time to get it done and sh More

by chriscoh
Recommend Dealer
Yes
Employees Worked With
Dana Coombe
Sep 14, 2015 -

Gateway Toyota responded

Thanks for the great review Chris. I'm glad to hear that we were able to get you in quickly and accommodate your inspection! I'll pass along the nice note to Dana and let her know to keep up the good work! See you next time you're around! Doris Blanchard Service Manager

September 09, 2015

allways exceptional service I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good cust More

by avalon Hugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schulz, Troy Vinthers, Adam Reymon
Sep 09, 2015 -

Gateway Toyota responded

Thanks for the top notch review Hugh! We're glad to hear you've been a loyal customer and Troy will be extremely pleased to hear he's a major contributing factor that drives customers, like yourself, back here time and time again. I will be sure to pass this along to Troy. Doris Blanchard Service Manager

September 09, 2015

Troy speaks the language Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks y More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 09, 2015 -

Gateway Toyota responded

Thanks for the 5 star review Craig. Troy takes pride in his product knowledge, as do all our advisors, but he definitely has a special place for the Toyota Trucks! I'm glad to hear you're loving the Bilsteins, they're an amazing shock! See you next servicing! Doris Blanchard Service Manager

September 09, 2015

Service with a Smile My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing wi More

by kag17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Cabaniang, Rocky Wiseman
Sep 09, 2015 -

Gateway Toyota responded

Thanks for the great review! I'm glad to hear everything was done quickly and we were able to accommodate on short notice! I hope we see you again for your next service interval and don't hesitate to say hello! Doris Blanchard Service Manager

September 06, 2015

excellent service amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships More

by HNS9678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Fischer(shuttle Driver) , Ruthi Sherman
Sep 08, 2015 -

Gateway Toyota responded

Thanks for the great review! We do our best to make sure you know everything that needs to be done, and what to expect coming up in the future! Hope to have you back when you need your next tune up! Doris Blanchard Service Manager

September 04, 2015

Perfect service. Very clean shop. I came earlier but did not wait even one minute. Unfortunately I did not ask what was the name of the employee. He explain everything More

by Ludmila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know, Todd Pringle
Sep 08, 2015 -

Gateway Toyota responded

Thank you for taking the time to write a great review for us Ludmila. I did some digging and found that you were speaking with Todd, and I've passed along your compliments! Thanks again and hope to see you back for your next servicing. Doris Blanchard Service Manager

September 03, 2015

Oil Change. Shop was very clean. One question I had was answered promptly and accurately. Oil change was done at a very reasonable cost. I am very confident wo More

by JohnJl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 08, 2015 -

Gateway Toyota responded

Thanks for the top notch review John. We aim to please and have a very competitive pricing structure for our service work! Glad to hear you're just as confident as we are with the work done! Hope to have you back again. Doris Blanchard Service Manager

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