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Freeway Mazda

Surrey, BC

4.9
1,494 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,494 reviews

July 26, 2021

Good service. Good staff. Good health precautions. Detailed and descriptive answers to my questions. Friendly atmosphere. Very professional and all staff were very helpful and accommodating More

by Bkarwal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham, Fui Yong
Aug 03, 2021 -

Freeway Mazda responded

Hi Bkarwal and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-3 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 25, 2021

Very helpful and easy understanding made my experience quick an easy didn't feel pressed into anything. Real enjoyed the staff would recommend the dealership to friends and family More

by Stevehaywire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Tyler Airey, Tracey Churchill, Alison Linden, Peter Herbert, Artika Narayan, Noah Sidal, Fui Yong, Karlmyk Crisostomo
Jul 25, 2021 -

Freeway Mazda responded

Hi Stevehaywire and thank you very much for your kind words and your loyalty! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 25, 2021

Professional and responsible staff, the whole purchase experience was enjoyable and super smooth. Thanks for the excellent customer service and advice from Peter and his colleagues. More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 03, 2021 -

Freeway Mazda responded

Hi Natalie and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Q5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 21, 2021

This is my 4th lease from Freeway Mazda and I have always had excellent customer service each time. Sales staff are easy to work with. More

by G.H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Artika Narayan, Fui Yong
Jul 23, 2021 -

Freeway Mazda responded

Hi G.H. and thank you very much for your kind words and your loyalty! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits or at MAP! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 20, 2021

We had an awesome car purchased of our brand new MX-5 Miata at Freeway Mazda. James Francis, Peter and the rest of the team made it super smooth from start to finish. We had a bad experience in the past More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Eric Tham, Fui Yong
Jul 23, 2021 -

Freeway Mazda responded

Hi Jon and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-5 RF 100th Anniversary and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 19, 2021

Superior customer service! Incredible staff. Was a pleasure working with both Peter and James. This is our first time buying a Mazda and it was definitely a Great experience. If you are looking to pur More

by misted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis
Jul 23, 2021 -

Freeway Mazda responded

Hi misted and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 19, 2021

I highly recommend Freeway Mazda,buying a car is not always a fun experience, but Freeway Mazda was different. The whole team at Freeway was so helpful,patient and took time to explain all the inns an More

by georgeandedith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Di Zhu insurance, Alison Linden, Peter Herbert, Eric Tham
Jul 19, 2021 -

georgeandedith responded

Thank you Alison for helping me through this process,it was a pleassure working with you

Jul 23, 2021 -

Freeway Mazda responded

Hi georgeandedith and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 18, 2021

Peter, Eris, Fui, and Allison were amazing. I purchased a 2014 Mazda 3 GS Sport back in 2014 from Freeway Mazda . I got rear ended and my car was totaled. Went back for I needed a new car. The whole pro More

by janiceriess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Fui,, Alison Linden, Peter Herbert
Jul 23, 2021 -

Freeway Mazda responded

Hi janiceriess and thank you very much for your kind words! The important thing is that you were ok! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-30 and see you when you come in for service visits! Talk to you soon. PS - Please let Arnie know that when he decides to come out of retirement, we will always have a place for him! Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 18, 2021

Excellent customer service in every aspect, sales, insurance, finance, car service, management. Regardless if you just looking for information, help, buy, trade. Menager is always around to make sure More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Bryan Ticas-Castellanos, Noah Sidal, Eric Tham, Fui Yong, Chris Preddy, Nathan Houston, Karlmyk Crisostomo, Marcus Opmeer
Jul 23, 2021 -

Freeway Mazda responded

Hi Anna and thank you very much for your kind words! We are happy to hear that you have always received excellent Client Service!. Please don't hesitate to give us a call whenever you have any questions. See you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

July 13, 2021

I am no stranger to buying cars, and have worked with a number of dealerships over the years. The experience at Freeway Mazda was excellent. Everyone was very professional and knowledgeable, and there ar More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Linden, Eric Tham, Fui Yong
Jul 13, 2021 -

Freeway Mazda responded

Hi John and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Client Service is our forte and it all starts with Active Listening, which is something that our Team takes great pride in doing. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

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