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Freeway Mazda

Surrey, BC

4.9
1,494 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,494 reviews

August 17, 2021

Alison helped us with the whole process. It was very smooth and hassle free. We also got our queries answered in a timely fashion and the finance and support team did a perfect job with the delivery of More

by satchid.vc2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Linden, Peter Herbert, Fui Yong
Sep 01, 2021 -

Freeway Mazda responded

Hi satchid.vc2019 and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 15, 2021

I am so impressed with the staff and the respectful way was treated when purchasing my new CX5. If you are in the market for a new car this is the place to go. They make you feel like family More

by Woolcop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Fui Yong, Ozzy Kang
Sep 01, 2021 -

Freeway Mazda responded

Hi Woolcop and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. PS - Happy to hear that all is well with the garage door! Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 14, 2021

Great experience at freeway Mazda. Excellent customer service. These guys go above and beyond what was ever expected! Thanks so much for looking after my mom. Highly recommend More

by Linz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Fui Yong
Sep 01, 2021 -

Freeway Mazda responded

Hi Linz and thank you very much for your kind words and for your Mom's business! We are happy to hear that it was a great experience and it was a pleasure working with her. Please don't hesitate to give us a call whenever you she has any questions. I hope that she is enjoying her new vehicle and we will see her when she comes in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 13, 2021

Phenomenal customer service experience. I would highly recommend Freeway Mazda to anyone I know because they go above and beyond to help their customers and treat you like a person. More

by brittany lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Fui Yong
Aug 14, 2021 -

Freeway Mazda responded

Hi Brittany and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. PS - Please make sure to give us a call once you have had your baby! Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 11, 2021

My car was in for service 10th Aug 2021 Noah was looking after me Excellent .I must say everyone in the Service was very helpful.Over the Years i have been to many Dealership but this one bar none i More

by jerryhilde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Linden, Peter Herbert
Aug 14, 2021 -

Freeway Mazda responded

Hi Richard and thank you very much for your kind words! Our Team prides themselves on the level of service that we provide and we look forward to assisting you and Hilde for years to come. Please don't hesitate to give us a call whenever you have any questions. Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 09, 2021

The environment was welcoming and positive. James was less concerned with selling me a car and more concerned with meeting all my Zoom Zoom needs More

by Debbie from Winnipeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady who sold me insurance , Tommy Li, Alison Linden, Peter Herbert, James Francis, Artika Narayan, Fui Yong, Ozzy Kang
Aug 14, 2021 -

Freeway Mazda responded

Hi Debbie from Winnipeg and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 Sport and see you when you come in for service visits! Talk to you soon. PS - The Jamaican Patties were awesome and we look forward to receiving a batch every Wednesday afternoon! Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 05, 2021

Great experience with the purchase of my Mazda CX-5. My wife had bought her car from Freeway Mazda 7 years ago and we were more than happy to do business with them again. All of the staff were friendly and More

by dtpoley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Tyler Airey, Peter Herbert, Artika Narayan, Fui Yong, Ozzy Kang
Aug 14, 2021 -

Freeway Mazda responded

Hi dtpoley and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 04, 2021

Ozzy, Eric & Peter were fantastic to deal with. They made the buying process a very relaxed and easy process. They listened to my requirements, and presented no pressure sales tactics, no added extras were a More

by Dlap
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Eric Tham, Fui Yong, Ozzy Kang
Aug 14, 2021 -

Freeway Mazda responded

Hi Dlap and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

August 03, 2021

When I walked into the showroom at Freeway Mazda I was greeted by a pleasant young lady who asked what model I was interested in looking at. I told her “the best deal”. Allison showed me a CR9. Even t More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Linden, Peter Herbert
Aug 14, 2021 -

Freeway Mazda responded

Hi Richard and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

Aug 14, 2021 -

Richard responded

Hi Peter see you soon They have to replace rear shock allready What a start protuction flaw Yours truly Richard

August 01, 2021

This was my first time at Freeway Mazda. The staff are friendly, polite, and helpful. They explained the various options on how to purchase a car. I'm glad I came to this dealership and successfully bough More

by Jerico Carmona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Fui Yong
Aug 03, 2021 -

Freeway Mazda responded

Hi Jerico Carmona and thank you very much for your kind words! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Civic and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

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