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Freeway Mazda

Overview Reviews (1,494)

Freeway Mazda

Name: Freeway Mazda
Address: 15420 104th Avenue, Surrey, BC, V3R 1N8, CA
Telephone: (604) 583-7121
Rating: 4.9

4.9

1,494 Reviews

15420 104th Avenue, Surrey, British Columbia V3R 1N8

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Sales: (604) 583-7121

Service: (888) 945-5571

Parts: (877) 697-9188

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Freeway Mazda

Surrey, BC

Overview

Reviews

4.9

1,494 Reviews

Call Dealership (604) 583-7121

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15420 104th Avenue

Surrey, BC

V3R 1N8

Directions

4.9

1,494 Reviews

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View 17 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 17 Awards

Overview Reviews (1,494)

Contact Freeway Mazda

Sales: (604) 583-7121

Service: (888) 945-5571

Parts: (877) 697-9188

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buying experience recommend dealer Peter customer service friendly staff helpful professional new vehicle

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Showing 1,494 reviews

September 30, 2021

SALES VISIT - USED

James was very attentive and always followed up with any inquiries. Very happy with the service I received from him at Mazda inquiries. Very happy with the service I received from him at Mazda More

by Acarter2009

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Peter Herbert, James Francis

Report | Print

Oct 01, 2021 -

Freeway Mazda responded

Hi Acarter2009 and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new vehicle and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 30, 2021

SALES VISIT - NEW

Great team. They worked well together and were patient at each step along the way. each step along the way. More

by MJO

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Peter Herbert, James Francis, Artika Narayan, Fui Yong

Report | Print

Oct 01, 2021 -

Freeway Mazda responded

Hi MJO and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 29, 2021

SALES VISIT - NEW

They have the right approach - upfront, courteous with They have the right approach - upfront, courteous with personal touch kind of feelings. Consumers are more sophisticated these days and are well They have the right approach - upfront, courteous with personal touch kind of feelings. Consumers are more sophisticated these days and are well equipped and prepared for the purchase. When people are greeted with warmth and respect most of the human barriers are broken down. The rest/price bargaining can easily be dealt with with a smile and a few jokes - sign of barriers lowered and the fun begins. I hope this atmosphere/culture will continue as long as i own the Mazda. More

by jkeung

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tracey Churchill, Peter Herbert

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Oct 01, 2021 -

Freeway Mazda responded

Hi jkeung and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-30 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 27, 2021

SALES VISIT - NEW

I liked them a lot. They do all they can to help you. Sorry honest guys. Sorry honest guys. More

by Thiago

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tracey Churchill

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Oct 01, 2021 -

Freeway Mazda responded

Hi Thiago and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new vehicle and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 26, 2021

SALES VISIT - NEW

The entire experience ran very smoothly; definitely makes it easy to be a lifelong lease holder here. it easy to be a lifelong lease holder here. More

by Bryan C.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tommy Li, Artika Narayan, Eric Tham

Report | Print

Sep 26, 2021 -

Freeway Mazda responded

Hi Bryan C. and thank you very much for your kind words and for doing business with us AGAIN! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 25, 2021

SERVICE VISIT

Friendly, conscientious service without being pushy. I did not feel that talked down to as I am a single woman shopping for a car. did not feel that talked down to as I am a single woman shopping for a car. More

by Ljmakortoff

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Peter Herbert, Marcus Opmeer, Ozzy Kang

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Sep 26, 2021 -

Freeway Mazda responded

Hi Ljmakortoff and thank you very much for your kind words and for your business and loyalty! We are happy to hear that it has been a great experience and it has been a pleasure having you as a part of the Freeway Mazda Family. Timing is everything and when you are ready to move forward, please don't hesitate to give us a call. Continue to enjoy your CX-5 and see you when you come in for your next service visit! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 23, 2021

SALES VISIT - USED

Freeway Mazda is a great place to purchase from. The Staff and Managers are all very welcoming and kind. Great service! Staff and Managers are all very welcoming and kind. Great service! More

by Lauren

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tommy Li, Tracey Churchill, Alison Linden, Peter Herbert

Report | Print

Sep 23, 2021 -

Freeway Mazda responded

Hi Lauren and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 Sport and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 23, 2021

SALES VISIT - NEW

5 stars is not enough. I had the best experience buying my first brand new car a few days ago. Everyone was so helpful and accommodating, and made sure I got the best deal. I felt fully informed on every d my first brand new car a few days ago. Everyone was so helpful and accommodating, and made sure I got the best deal. I felt fully informed on every detail of the purchase and was really happy with how easy the process was. The customer service at Freeway is so outstanding, it’s incomparable. Thank you again to James, Peter, and everyone in the team for everything! More

by Barbara O.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Peter Herbert, James Francis, Artika Narayan, Fui Yong

Report | Print

Sep 23, 2021 -

Freeway Mazda responded

Hi Barbara O. and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 22, 2021

SALES VISIT - USED

Great experience at this dealership! Everyone was great but Eric, Artika and Fui were amazing! but Eric, Artika and Fui were amazing! More

by AachalP

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tracey Churchill, Artika Narayan, Eric Tham, Fui Yong

Report | Print

Sep 23, 2021 -

Freeway Mazda responded

Hi AachalP and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 and see you when you come in for service visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

September 19, 2021

SALES VISIT - USED

We had a very good experience with this dealership. When we were not happy with the one vehicle they steered us in the right direction. They are professional,friendly, they had a very good comradely among e we were not happy with the one vehicle they steered us in the right direction. They are professional,friendly, they had a very good comradely among each other. Good atmosphere. , Not pushy. Great service,great vehicle. We would definitely go back. More

by Judy MacArthur

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tommy Li, Peter Herbert, Artika Narayan, Eric Tham, Ozzy Kang, Reception Freeway

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Sep 19, 2021 -

Freeway Mazda responded

Hi Judy and thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Terrain Denali and we will definitely come and pay you a visit if we are ever up your way! Talk to you soon. Regards, Peter Herbert | General Sales Manager 236.458.7216 | peter@freewaymazda.ca

Sep 21, 2021 -

Judy MacArthur responded

Hello Peter, Thank you. We are serious about the invitation for you to come and visit Keefers and the offer is for you and your staff. We do have RV sites available and a home for any one to stay. Blessings Alastair & Judy MacArthur

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