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Freeway Mazda

Surrey, BC

4.9
1,492 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,492 reviews

August 19, 2022

Once again, the technicians here are always on top of their game. I have a 2010 Mazda 3 with over 171K and of course, comes wear and tear are expected. The first thing comes to mind was to contact Lee. More

by Lorenzo Vibar
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff
Aug 19, 2022 -

Freeway Mazda responded

Hi Lorenzo Vibar! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 19, 2022

Dealership gave me good service and access to a loaner car when it took longer than expected More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Aug 23, 2022 -

Freeway Mazda responded

Hi Guy! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 19, 2022

I needed to figure out what was wrong. I was there an hour and charged $184 and they only advised what it might be and that the cost would be between $700 - $1400! That didn’t feel satisfa More

by karryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Ticas-Castellanos
Aug 19, 2022 -

Freeway Mazda responded

Hi karryn! Thank you very much for your review and for doing business with us! I am really sorry to hear that you had an unsatisfactory visit. When is a convenient time to give you a call to discuss what transpired when you came in? Please give me a call at 236.458.7216 or at 604.583.7121 when you have a moment. I look forward to hearing back from you and talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 18, 2022

I take my car for service at their Surrey location and everyone is very helpful. They have always done a great job on my car. More

by Noman
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Aug 18, 2022 -

Freeway Mazda responded

Hi Noman! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

No pressure sales tactics, very personable staff that don’t make you feel like a target or a number. More

by mrslildvl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 17, 2022 -

mrslildvl responded

I have now purchased 2 vehicles at Freeway Mazda & the experience each time, has been amazing. The horror stories you hear about car dealerships, you don’t experience, with Freeway Mazda. I am extremely happy to be a part of the Freeway Mazda family! Thank you, Peter, Tracey, Eric, Fui & Artika, for my my 42nd birthday, that much more special!!!!

Aug 17, 2022 -

Freeway Mazda responded

Hi mrslildvl and HAPPY BELATED BIRTHDAY! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-9 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

Everyone here was so kind ! They were cooperative and helpful in decision making. Everyone was generous. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham
Aug 17, 2022 -

Freeway Mazda responded

Hi Sandy! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. PS - We appreciate you making the trek down from Prince George! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

We have been dealing with Freeway Mazda since 2014 when we purchased our first Mazda. The sales staff and service department are extremely friendly and knowledgeable. We have had all our services done by More

by debbiepattison57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in Service Department , Bryan Ticas-Castellanos, Eric Tham
Aug 17, 2022 -

Freeway Mazda responded

Hi debbiepattison57! Thank you very much for your kind words and for doing business with us over and over again and also referring family members and friends to us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

Best car buying experience I had ever. Had very little wait time despite the chip shortage happening post-pandemic era. Absolutely recommend this dealer. Everyone was super nice and friend More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 17, 2022 -

Freeway Mazda responded

Hi Kevin! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and Penny. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-5 RF and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

Always good service in the service department, quick, efficient and always a good explanation if there are any questions. More

by twosevenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Aug 17, 2022 -

Freeway Mazda responded

Hi twosevenz! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 17, 2022

I had great experiences with Freeway Mazda staff during trading my Toyota Corola with Dodge Ram 1500. They are very nice and professional to deal with customer. Mostly Mr. Tommy & Mr. Shaheer. They helped More

by mehranp49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina car insurance broker , Tommy Li, Tracey Churchill, Artika Narayan, Fui Yong, Reception Freeway, Shaheer Fazil
Aug 17, 2022 -

Freeway Mazda responded

Hi mehranp49! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Ram 1500 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

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