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Freeway Mazda

Surrey, BC

4.9
1,492 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,492 reviews

August 26, 2022

We had the best dealer experience ever from Freeway Mazda! The staff is very helpful and friendly and went above and beyond to satisfy our needs. All our questions were answered, our car arrived in a t More

by Ronchi4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Eric Tham, Fui Yong, Reception Freeway
Aug 27, 2022 -

Freeway Mazda responded

Hi Ronchi4u! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-30 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 26, 2022

My experience purchasing my CX-30 at Freeway Mazda was wonderful. They kept me very well informed as for when to expect my vehicle! My CX-30 got to the dealership in sooner than I was expecting! I cannot More

by khalafb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong, Reception Freeway
Aug 27, 2022 -

Freeway Mazda responded

Hi khalafb! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-30 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 26, 2022

Great customer service and professional staff. We really liked receiving a video inspection of the vehicle. Unfortunately couldn't give a 5 star rating as our vehicle has smelled of burning oil More

by rastaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos, Lee Wolff
Aug 28, 2022 -

Freeway Mazda responded

Hi rastaz! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself, thank you for your business, and apologize for the smell of burning oil! Has the smell since gone away? Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 25, 2022

Best dealership to deal with! Everyone from sales, finance, insurance and service that we spoke were so friendly. Tracey was our sales lady and we will definitely be making anothe More

by Dalyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham
Aug 27, 2022 -

Freeway Mazda responded

Hi Dalyce! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. PS - Please don't forget to send us a picture of your 'New Arrival"! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 24, 2022

Everyone at the dealership is extremely friendly and helpful. They understand your vehicle needs and provide you with the best possible car. They are patient and helped me navigate through all the paper More

by Sneh Kochhar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Eric Tham
Aug 24, 2022 -

Freeway Mazda responded

Hi Sneh Kochar! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-50 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 24, 2022

Cheapest of cheap make mazda look bad. ..I told the manager about my thoughts and told go somewhere else...you conserving water no more car wash you conserving electric no more vacuum you s More

by a.s.b
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Aug 24, 2022 -

Freeway Mazda responded

Hi a.s.b.! Thank you very much for your review and for doing business with us! I am really sorry to hear that you are not completely satisfied with your recent visit . When is a convenient time to give you a call to discuss what transpired when you came in? Please give me a call at 236.458.7216 or at 604.583.7121 when you have a moment. I look forward to hearing back from you and talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

Aug 25, 2022 -

a.s.b responded

I had 1 service left from that day due to part not in stock replacement of radiator filler neck if its in i can come mon. Or tue to get done and speak to you in person but no one has contacted me about part coming in...

Aug 25, 2022 -

a.s.b responded

Peter you have my file I come to your dealership for regular maintenance for long time now..This discussion i had on August 23 when I was in for maintenance/service was with your Service Manager Brian he knows me he has my file with full name address, phone number and more so you should have already spoken to him for his story and you should have already contacted me.

August 23, 2022

Every single person was kind and caring to me and my family and totally turned my sadness into pure joy More

by Misty7981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Artika Narayan, Fui Yong, Shaheer Fazil, Jashan Singh
Aug 24, 2022 -

Freeway Mazda responded

Hi Misty7981! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Corolla and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 23, 2022

Everyone is helpful and knowlegeable on what they say and do.Peter is such a nice guy that treats us like friends or family.He always give an update on whats happening and true to his word about ETA. More

by wendelliceman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Artika Narayan, Fui Yong
Aug 24, 2022 -

Freeway Mazda responded

Hi wendelliceman! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-50 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 20, 2022

Very informative and friendly. I was kept informed on the status of my new car, from assembly to arrival. I was very impressed by the knowledge and professionalism of everyone I me More

by Charmin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Linden (previous sales ambassador), Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
Aug 23, 2022 -

Freeway Mazda responded

Hi Charmin! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you and your family. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 19, 2022

Everyone in the dealership are always extremely friendly and looks after your needs. Keeps you up to date on your vehicle More

by rboily89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Kong, Bryan Ticas-Castellanos
Aug 19, 2022 -

Freeway Mazda responded

Hi rboily89! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience and it is always a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

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