Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freeway Mazda
Surrey, BC
1,495 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,495 reviews
August 28, 2022
Just purchased my 3rd CX9 and second from Freeway Mazda. Can't say enough about the service I received from Peter and Tracey. I'm from the interior of BC but the care I received I felt like a next door neig Can't say enough about the service I received from Peter and Tracey. I'm from the interior of BC but the care I received I felt like a next door neighbor. This dealership is first class all the way. From a more than fair trade in value to the ordering and purchase of a 2022 CX9, waiting for the arrival from Japan to the delivery... In record time. Peter is honest, transparent and pays attention to every detail. Tracey is always available and willing to take care of whatever your car needs are. Can't thank the entire Freeway Mazda team enough. As busy as they always seem to be you'll feel like you are their only customer. More
by robertson.randall
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong, Marcus Opmeer, Jashan Singh
August 27, 2022
Absolutely amazing experience, especially for first time car buyers/owners. Super friendly and professional service from the whole sales team, 100% recommended. car buyers/owners. Super friendly and professional service from the whole sales team, 100% recommended. More
by ErikJay
Employees Worked With
Peter Herbert, Artika Narayan, Eric Tham, Fui Yong
August 26, 2022
Best dealership to deal with! Everyone from sales, finance, insurance and service that we spoke were so friendly. Tracey was our sales lady and we will definitely be making anothe Everyone from sales, finance, insurance and service that we spoke were so friendly. Tracey was our sales lady and we will definitely be making another trip down to Surrey from Northern BC when our family grows and we need to upgrade further. Beyond exceptional service all around from Freeway Mazda! More
by Dalyce
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham
August 26, 2022
We had the best dealer experience ever from Freeway Mazda! The staff is very helpful and friendly and went above and beyond to satisfy our needs. All our questions were answered, our car arrived in a t Mazda! The staff is very helpful and friendly and went above and beyond to satisfy our needs. All our questions were answered, our car arrived in a timely manner even with the wait time to ship from Japan. We are definitely going to be repeat customers and recommending all our friends! More
by Ronchi4u
Employees Worked With
Peter Herbert, James Francis, Artika Narayan, Eric Tham, Fui Yong, Reception Freeway
August 26, 2022
My experience purchasing my CX-30 at Freeway Mazda was wonderful. They kept me very well informed as for when to expect my vehicle! My CX-30 got to the dealership in sooner than I was expecting! I cannot wonderful. They kept me very well informed as for when to expect my vehicle! My CX-30 got to the dealership in sooner than I was expecting! I cannot recommend Freeway mazda enough if you are looking for a new vehicle! The staff are all super friendly and personable making for a very comfortable experience. More
by khalafb
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Eric Tham, Fui Yong, Reception Freeway
August 26, 2022
Great customer service and professional staff. We really liked receiving a video inspection of the vehicle. Unfortunately couldn't give a 5 star rating as our vehicle has smelled of burning oil We really liked receiving a video inspection of the vehicle. Unfortunately couldn't give a 5 star rating as our vehicle has smelled of burning oil since being serviced and the dealership was unable to resolve. More
by rastaz
Employees Worked With
Bryan Ticas-Castellanos, Lee Wolff
August 24, 2022
Everyone is helpful and knowlegeable on what they say and do.Peter is such a nice guy that treats us like friends or family.He always give an update on whats happening and true to his word about ETA. do.Peter is such a nice guy that treats us like friends or family.He always give an update on whats happening and true to his word about ETA. More
by wendelliceman
Employees Worked With
Tommy Li, Peter Herbert, Artika Narayan, Fui Yong
August 24, 2022
Cheapest of cheap make mazda look bad. ..I told the manager about my thoughts and told go somewhere else...you conserving water no more car wash you conserving electric no more vacuum you s ..I told the manager about my thoughts and told go somewhere else...you conserving water no more car wash you conserving electric no more vacuum you saving money so charge $5 for esso service station wash...average service is $400 even oil change would be $100...and you treat us like this you couldn't absorb the $5 then you lie about city of surrey then claim truth is people claim theft from vehicle then say can't hire lot person well you saving money... More
by a.s.b
Employees Worked With
Service manager
