Freeway Mazda

I like getting my car serviced at freeway Mazda. They never try to over sell their services. But always recommend the right stuff to keep my car running at its best. They never try to over sell their services. But always recommend the right stuff to keep my car running at its best. More

We were so impressed with the high level of service we received by the Service Department! They really went above and beyond and were proactive in repairing our vehicle. We would highly recommend this d received by the Service Department! They really went above and beyond and were proactive in repairing our vehicle. We would highly recommend this dealership. More

I had amazing services at Freeway Mazda after an awful experience at my purchasing dealership. The fuel filler lid of my vehicle stopped working. I initially took the car to my originating dealership f experience at my purchasing dealership. The fuel filler lid of my vehicle stopped working. I initially took the car to my originating dealership for diagnosis. However, they refused to acknowledge that there was any issue with the lid; in fact, they let me go twice without any thorough inspection nor repair. They even ridiculed me saying that I had no clue how the car would work as I didn’t read my vehicle owner’s manual. After I no longer felt comfortable going back to the dealership, I decided to take my business somewhere else. I then found Freeway Mazda. I immediately started to see that Freeway Mazda was very different from my purchasing dealership. The staff at Freeway Mazda were never lazy to help and support their customers. They would explain to me what they were trying to do and what they found regardless of whether or not I could understand what they were doing. They test-drove my vehicle many times, which my originating dealership had never done, and tried to figure out what was causing the problem by reaching out to Mazda, the manufacture. After several attempts to diagnose and repair the lid, they finally found out the cause of the malfunction. They even realized that wrong screws were used to place my license plates, and replaced them right away. I was very impressed with their professionalism and commitment. I don’t think there are many customers out there who have gone to more than one dealerships to deal with an issue with their vehicles, but as someone who had to do so, I can say that it’s very important to do some research on car dealers, not only the vehicles you are interested in. They look after your car for years, so you want to find a place where you can stay as a happy customer. This experience has given me a good lesson to learn, but I’m glad I did as I was able to find Freeway Mazda because of it. More

Alway courteous, knowledgeable and efficient providing a comprehensive evaluation of my vehicle's servicing needs. Have never attempted to 'upsell' me on unnecessary service options. comprehensive evaluation of my vehicle's servicing needs. Have never attempted to 'upsell' me on unnecessary service options. More

Everyone is always very friendly and helpful. I’ve always been acknowledged immediately upon coming into the service department or sales. I have confidence in the work they do for my car. I had I’ve always been acknowledged immediately upon coming into the service department or sales. I have confidence in the work they do for my car. I had one complaint to them that was dealt with promptly and to my satisfaction. I highly recommend them. More

It was an overall great experience. Artika was very accommodating and flexible with the changes made. The Freeway Mazda Team was able to provide excellent service despite a few challeng Artika was very accommodating and flexible with the changes made. The Freeway Mazda Team was able to provide excellent service despite a few challenges. More

Great experience buying a new Mazda CX-5. Even though I didn't get the car I originally planned to get (due to CIVID/CHIP SHORTAGE/LOGISTICS ETC), I still left a very happy client. You have m Even though I didn't get the car I originally planned to get (due to CIVID/CHIP SHORTAGE/LOGISTICS ETC), I still left a very happy client. You have me as a client for lifetime. I recommend anyone thinking about getting a Mazda in the GVA to come visit Freeway Mazda. Or just any car at all. They also have a good selection of 2nd hand cars on the lot. More

Best experience ever! I have been on a waitlist for 3 months only, it's too fast compared to other car brands. I tried to apply for another car brand but they didn't appro I have been on a waitlist for 3 months only, it's too fast compared to other car brands. I tried to apply for another car brand but they didn't approve me based on my VISA status, but Mazda accepted me as a newcomer and gave me a credit to buy my first car in Canada. I am thankful to the FREEWAY Mazda team. Everyone was helpful and knowledgeable. More

I am extremely very pleased with the excellent service provided by the Freeway Mazda Team. provided by the Freeway Mazda Team. More

Professional, transparent, knowledgeable, friendly, staff also did what’s within their power to give us a very similar deal despite delivery mix up also did what’s within their power to give us a very similar deal despite delivery mix up More