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Freeway Mazda

Surrey, BC

4.9
1,494 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,494 reviews

January 28, 2023

The dealership is fine. It’s clean and staff are nice. However you go and spend $650 on services and they don’t even offer vacuum or car wash service anymore. The least they More

by sergiogarcia
Recommend Dealer
No
Employees Worked With
Bryan Ticas-Castellanos
Feb 01, 2023 -

Freeway Mazda responded

Hi sergiogarcia! Thank you very much for your kind words and for doing business with us! We are sorry to hear that you are unhappy about the new Car Wash Vouchers that we provide in lieu of actually performing car washes. I will ask Member of the Service Management Team to give you a call to further discuss the reasoning behind the change to Vouchers. Please continue to enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 27, 2023

Where do I start? I got into a bit of an accident with my vehicle during the winter snowstorm that hit Vancouver. I went into the dealer and Bryan took care of my whol More

by hassanelmawardy
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Feb 01, 2023 -

Freeway Mazda responded

Hi hassanelmawardy! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 26, 2023

Every service visit is a good experience. The staff and my service rep I’m particular are friendly, attentive, helpful, knowledgeable and reliable. More

by Sylvia
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 01, 2023 -

Freeway Mazda responded

Hi Sylvia! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 26, 2023

The sales team did went above and beyond to get me the car that I wanted and made sure that I was fully confident in my vehicle purchase before leaving the lot! Would recommend this dealership to anyone w More

by Cristi.canas
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Bryan Ticas-Castellanos, Fui Yong, Shaheer Fazil
Jan 26, 2023 -

Freeway Mazda responded

Hi Cristi.canas! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Mazda3 Sport and see you when you come in for Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 25, 2023

was blown by the service from this dealership. Nice good people from front desk to the back who serviced my car. More

by Rj
Recommend Dealer
Yes
Employees Worked With
Noah Sidal, Chris Preddy, Harman Basran, Harnam Parhar
Jan 26, 2023 -

Freeway Mazda responded

Hi Rj! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 25, 2023

Professional trusted service good prompt courteous fair price good mechanics explained problems good diagnosis great More

by Laura
Recommend Dealer
Yes
Employees Worked With
Darren
Jan 26, 2023 -

Freeway Mazda responded

Hi Laura! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 25, 2023

These are the best people around to make sure your Mazda still goes zoom zoom More

by connorraymccrae
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos, Reception Freeway, Lee Wolff
Jan 26, 2023 -

Freeway Mazda responded

Hi connorraymacrae! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 24, 2023

Pleasant waiting room with coffee. Open ,clean and bright so I dont mind waiting. Staff are informed, efficient and services areconsistent. More

by LaurieD.
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
Jan 24, 2023 -

Freeway Mazda responded

Hi LaurieD! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 23, 2023

Excellent service in Freeway Mazda, would highly recommend to others. Happy with my new vehicle. More

by hong_125
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Eric Tham, Fui Yong
Jan 24, 2023 -

Freeway Mazda responded

Hi hong_125! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

January 22, 2023

Pleasant service staff that answers all questions. Some places you can tell the staff doesn’t like their jobs More

by Adarshjohel66
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
Jan 24, 2023 -

Freeway Mazda responded

Hi Adarshjohel66! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - We wish you and your family all the best for 2023! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

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