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Freeway Mazda
Surrey, BC
1,494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,494 reviews
February 06, 2023
Since CoVid, I will say that the quality of things has definitely decreased. I called and emailed multiple times to make a maintenance appointment and it took 2 weeks before I was able to get in touch wit definitely decreased. I called and emailed multiple times to make a maintenance appointment and it took 2 weeks before I was able to get in touch with someone. The staff that I deal with are always friendly and explain things to me in a way that I understand. I also miss the free car wash and the "thank you" card with mints that they'd leave on my dash after the service. The service is good, but the things that made it exceptional are no longer being done. More
by Farinah.k
Employees Worked With
Darren
February 05, 2023
Very kind staff and engaging with costumers actively. All the explanations of my vehicle before driving has been really helpful. All the explanations of my vehicle before driving has been really helpful. More
by Chanil Park
Employees Worked With
Tracey Churchill, Peter Herbert, Artika Narayan, Shaheer Fazil
February 05, 2023
When we brought our CX-5 in for the dead battery issue , Lee and his team took care of things and addressed a few extra items I mentioned. Prompt and courteous service all around. They also provided me with Lee and his team took care of things and addressed a few extra items I mentioned. Prompt and courteous service all around. They also provided me with a Courtesy car which helped a lot. More
by david hendricks
Employees Worked With
Arnie Riess, Lee Wolff
February 04, 2023
Outstanding customer service and genuine service and care about the cars snd their people! Thanks for the “Experience” Our son loves this well looked after, 2013 Audi A4. We will definitely refer to other about the cars snd their people! Thanks for the “Experience” Our son loves this well looked after, 2013 Audi A4. We will definitely refer to others in The future. Thank you Tommy & Peter for your service! More
by valstorelli
Employees Worked With
Tommy Li
February 03, 2023
We were very pleased with the sales service we received at Freeway Mazda. Tracey was great to deal with and was extremely helpful and friendly. at Freeway Mazda. Tracey was great to deal with and was extremely helpful and friendly. More
by Kole
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham, Fui Yong
February 02, 2023
Had my service appointment here. Extremely pleased with the scheduling process and the staff. They shared a video of the assessment made by the technician - this was super cool and h Extremely pleased with the scheduling process and the staff. They shared a video of the assessment made by the technician - this was super cool and helpful. Fairly priced as well. Highly recommend More
by yeshbash
Employees Worked With
Bryan Ticas-Castellanos
February 02, 2023
A very easy used car buying experience. Everybody I encountered was helpful and friendly. The car was as advertised, and all required repairs were completed prior to the sale. Everybody I encountered was helpful and friendly. The car was as advertised, and all required repairs were completed prior to the sale. More
by MazdaGirl
Employees Worked With
Arnie Riess, Fui Yong
