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Freeway Mazda

Surrey, BC

4.9
1,494 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,494 reviews

May 29, 2023

Service was great. nice to be kept informed as to what is required and what work was performed. More

by Lloyd
Recommend Dealer
Yes
Employees Worked With
Edward Kong 5 starss, Noah Sidal
May 31, 2023 -

Freeway Mazda responded

Hi Lloyd! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 29, 2023

Great service from the service department. My steering wheel was not cantered. The car was pulling to the right. I booked an appointment. They fixed the issue with my 2023 cx5. More

by Stefan
Recommend Dealer
Yes
Employees Worked With
Darren Sanghara, Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff, Harman Basran
May 31, 2023 -

Freeway Mazda responded

Hi Stefan! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 28, 2023

Great and reliable customer service. The staff took care of everything and made getting our car fixed a breeze. More

by Swooper2011
Recommend Dealer
Yes
Employees Worked With
Reception Freeway
May 31, 2023 -

Freeway Mazda responded

Hi Swooper2011! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 28, 2023

Very satified about my mazda cx5 the performance is very nice,quite, contented infotainment is very usable good blend of music and my Gps tracker id very good also. Thank you very much for all of this i wi More

by Mroma_ph
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Bryan Ticas-Castellanos
May 31, 2023 -

Freeway Mazda responded

Hi Mroma_ph! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 26, 2023

The dealership is very friendly. They did a good job in servicing my car. They explained all what they did through the vedio. More

by thampy
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
May 26, 2023 -

Freeway Mazda responded

Hi thampy! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 26, 2023

The service was excellent as usual, and the updated coffee machine is awesome. I just feel a bit disappointed that they didn't wash my car. after spend couple hours to finish my car maintenance they us More

by JENNIE
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Bryan Ticas-Castellanos, Noah Sidal, Lee Wolff
May 26, 2023 -

Freeway Mazda responded

Hi JENNIE! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Our apologies regarding the Car Wash and please let us know how the Car Wash Voucher worked for you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 27, 2023 -

JENNIE responded

Oh l didn't get the voucher yet.

May 26, 2023

The service has always been superb and its just getting better and better every visit. I always appreciate when they prioritize customer satisfaction all the time. More

by Ely
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
May 31, 2023 -

Freeway Mazda responded

Hi Ely! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 25, 2023

It is totally different with other service department. Recently moved to Surrey and it wasy first visit. Really impressive. Way easier to make a maintenance appointment and really welcomg to customer. I t More

by sehee0812
Recommend Dealer
Yes
Employees Worked With
Lee Wolff
May 26, 2023 -

Freeway Mazda responded

Hi sehee0812! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 25, 2023

Dropped off my CX-9 for a few service items. Very happy with the service and communications levels with the Service Rep (Noah). More

by lukemann604
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
May 26, 2023 -

Freeway Mazda responded

Hi lukemann604! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

May 25, 2023

Service Dept is very accommodating. Noah did an excellent job helping me with my flat tire. Very happy with the way Freeway's communication standards. More

by Viren
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
May 26, 2023 -

Freeway Mazda responded

Hi Viren! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

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