Freeway Mazda
Surrey, BC
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FRUSTRATED CUSTOMER When I bought my CX-9, I have purchased "oil for life" oil changes using synthetic oil and they have been putting conventional oils for my last 3 oil When I bought my CX-9, I have purchased "oil for life" oil changes using synthetic oil and they have been putting conventional oils for my last 3 oil change and when I asked them about this, the service manager just told me that it was an honest mistake. Anyways, he offered me $30 refund which I just laugh it off and did not take it. I have to go to another dealership to have replace it with synthetic oil and pay for it. More
Relaxed customer service, uncompromised. I strolled into the Mazda dealership unprepared to be welcomed by Thai. I had not put much thought into which car i was going to be looking at, but he I strolled into the Mazda dealership unprepared to be welcomed by Thai. I had not put much thought into which car i was going to be looking at, but he was patient and showed me to the cars that i had an interest to. I ended up purchasing a 2014 Mazda 3,and i was quiet happy with it. I would have to say that there is no pressure for you if you would ever want to make a purchase here. Thai (my salesman) was very knowledgeable of everything that i had questions to. I had the freedom to go at my own pace to make my own decisions and never felt rushed about them, and all at the same time receiving great customer service. I recommend Freeway Mazda to anyone who is looking for an informed choice about the vehicle they are wishing to purchase. More
GREAT SERVICE Harv is friendly, efficient, and the best of all customer focused! He knows his stuff, and if he doesn’t he doesn’t just guess and give you a BS answe Harv is friendly, efficient, and the best of all customer focused! He knows his stuff, and if he doesn’t he doesn’t just guess and give you a BS answer he’ll ask someone who knows! Made the buying process non stressful, no pressure, and didn’t leave you once he took payment. Over all I would recommend Surry Mazda for anyone who likes: Being put first not pressured into buying something, very friendly, comfortable atmosphere. Honestly you can’t go wrong here! More
Great service! Harv was very friendly, knowledgeable, flexible on price and very helpful. I would recommend Harv Sian to friends, family or anyone who is considerin Harv was very friendly, knowledgeable, flexible on price and very helpful. I would recommend Harv Sian to friends, family or anyone who is considering to purchase Mazda without any reservation. More
Brandon deserves a gold star for his customer service! I've never bought a car from a dealership & was weary about being bullied into something I didn't want. After being to numerous dealerships and feelin I've never bought a car from a dealership & was weary about being bullied into something I didn't want. After being to numerous dealerships and feeling harassed by pushy salesmen, I thought I was out of luck! My last ditch effort was taking a look at a 2011 Mazda 2 at Freeway Mazda and to my surprise, I had found the car of my dreams! Brandon was the salesman that took care of me from start to finish! He was very friendly, helpful and did whatever he could to make my experience enjoyable! His demeanor makes you feel at ease and NOT like you're being pressured into anything!! He got me a great deal when I traded in my old car and even helped switch the plates over to my new car :) The layout of the Mazda 2 was quite different than my old car so he took the time after everything was said and done to show me where everything in the car was located. I'm very happy with my new car and glad Brandon was the one helping me out! Couldn't imagine it going any other way!! I would wholeheartedly recommend him & Freeway Mazda to friends, family and co-workers 100%!! :):) More
Freeway Mazda My wife and I were looking to trade-in our vehicle for a Madza CX-5 and found a lease return at Freeway Madza. Our sales representative Harv Sian was My wife and I were looking to trade-in our vehicle for a Madza CX-5 and found a lease return at Freeway Madza. Our sales representative Harv Sian was very helpful and knowledgeable about the vehicle. I found him to be honest and was helpful in completing our sale. The overall experience was good and I would recommend anyone buying a Madza to see Harv. More
We came to Mazda dealership only to check and compare with other similar cars in that category. Mazda dealership was out first stop. Prior this visit, Mazda was on third or fourth place, but after dealin with other similar cars in that category. Mazda dealership was out first stop. Prior this visit, Mazda was on third or fourth place, but after dealing with Harv Sian, we changed our mind. He was friendly, knowledgeable, and without being pushy, he convinced us to buy Mazda. Our first stop became the last one. We decided to buy Mazda that same day without even visiting other dealerships. Thank you Harv, great job. Great guy, we will definitely recommend him and the dealership! More
I found Arie Reiss very pleasant to deal with in my purchuse of a used vehicle. He was not pushy and was understanding of my needs and worked in my best interest. I was a little disappointed that the S purchuse of a used vehicle. He was not pushy and was understanding of my needs and worked in my best interest. I was a little disappointed that the Sales Manager didn't come out and said "Thank-you" for the business. Think this is a practice that he should put in consideration. More
Awesome experience!! Everyone was great to deal with, friendly, professional but also fun. Made buying a car a great experience! Would definitely give this team our recommendation. friendly, professional but also fun. Made buying a car a great experience! Would definitely give this team our recommendation. More