Freeway Mazda

Jason Choi Very friendly and helpful staff! Jason was awesome in helping us get the right car. He went out of the way for us, answering all our questions. Th Very friendly and helpful staff! Jason was awesome in helping us get the right car. He went out of the way for us, answering all our questions. Thank you so much Jason for making our buying a car a great experience.! More

Amazing Experience Jason is the man. Everything we needed to get our new car was well prepared. He helped us so much. Thanks Jason! Keep it up! Jason is the man. Everything we needed to get our new car was well prepared. He helped us so much. Thanks Jason! Keep it up! More

Service Work, Purchased New Re-Manned Engine. Although the staff was friendly, the workmanship was horrendous, after having my RX8 for 10 minutes driving off the lot over the Port Mann, my car imm Although the staff was friendly, the workmanship was horrendous, after having my RX8 for 10 minutes driving off the lot over the Port Mann, my car immediatley starts misfiring, they "forgot" to replace a broken fuel injector plug on one of the Rotors. Now upon my car being taken in for the engine replacement I asked them to catch as many issues as possible to avoid hastle down the road (20 Year old kid, underpaid, single mother, not alot of wiggle room) they told me and I quote "Everything except the plug wires and ignition coils (which I swapped out before i drove it off the lot) was running "perfect." Two weeks go by, my car is having horrendous power loss and a horrible idle, startup is laggy once again, they tell me my catalytic converter is clogged, when I ask them why they didnt tell me it was clogged before hand they said "it must have happened recently" (apparently catalytic converters can clog in the timespan of two weeks with a brand new engine these days, They wanted 1800$ to put a Catalytic converter in, so I opted out and got a cat-delete professionally done with an 02 Sensor Slot for 180$. While at the exhaust shop my mechanic points out that my Oil pan is leaking oil at a steady, noticeable, pace. The oil pan gasket was wrecked, after only 500km, I ask them to assess the ongoing idle problem (which still has not been solved mind you) and tell them specifically dont bother diagnosing in regards to my rear 02 sensor, I know its sending bad readings because of lack of cat, I go back today and they want 57$ for hooking a code reader up to it (which I have) and telling me my 02 sensor is sending bad signals, and refuse to let me take my car when I tell them that its preposterous that i should have to pay for that. Bottom line, aside from the one tech ive spoken to face to face, horrible people in the back, nothing but issues, excuses and ever growing bills, which are hard to afford living on my own, they wouldent even send a courtesy car to get me, even given the fact that they HAVE MINE..... and i also was never once given a courtesy car, even when my engine was being replaced which made me miss countless days of work. Not at all impressed, go to Open Road unless you want to constantly be going back to the same shop on a weekly basis only to be told something spiratically went wrong in seven days that wasnt there before, and that is going to cost you money. Pardon me for sounding rude, but I was under the assumption Mazda handy work and craftsmanship would surpass 500km.. -Michael Curtis More

Excellent focus on customer needs It is with much sincerity that I express my gratitude to Jason who recently sold me my 2016 Mazda CX-5 GS. He fully listened to my needs and concerns It is with much sincerity that I express my gratitude to Jason who recently sold me my 2016 Mazda CX-5 GS. He fully listened to my needs and concerns regarding safety, efficiency and value. He was thorough in his explanations and his passion and belief in the product is very evident. I would also like to note the courteous and informative service I received from Eric, the Financial Services Manager. Both were also very kind to my daughter and friend who purchased my previous Mazda and we were so impressed by the teamwork expressed by all. Thank you for a positive experience and I am very happy with my new vehicle! More

Best customer service I bought a 2015 Mazda GS on July 19/15 Arnie was a very welcoming salesman. He listened to what I was looking for and accomodated me without being pu I bought a 2015 Mazda GS on July 19/15 Arnie was a very welcoming salesman. He listened to what I was looking for and accomodated me without being pushy. He got my preferred coloured car from an offsite lot gassed up so i could test drive it. I had previously gone to another Mazda dealer where I had an appt with 2 days notice and my colour choice was not prepped so i test drove a different colour. I will definitely recommend Arnie to family and friends who may want to buy a Mazda especially once they see my car! More

Excellent I just recently bought a 2015 Mazda 3 GT the car is amazing I love it. Arnie was the salesman who sold me my car and he was very helpful and definitel I just recently bought a 2015 Mazda 3 GT the car is amazing I love it. Arnie was the salesman who sold me my car and he was very helpful and definitely not pushy which is what I hate he definitely took the time to explain everything to me about the car and what I was looking for. More

Amazing Experience Absolutely great experience! My first meeting with Jason, he stayed past his office hours just to meet with me. He was straight forward, and answered Absolutely great experience! My first meeting with Jason, he stayed past his office hours just to meet with me. He was straight forward, and answered all of my questions without any pressure. The day the vehicle was ready for pickup, Jason even picked me and my Dad up so that we could drive back together. I purchased my brand new CX-5 from Jason and the team at Freeway Mazda and would not hesitate to recommend them to anyone again. More

Pleasant Experience I wanted to replace my 2006 X3 so I visited Freeway Mazda. Jason welcomed me and listened what I wanted to do. Jason offered the test drive with few d I wanted to replace my 2006 X3 so I visited Freeway Mazda. Jason welcomed me and listened what I wanted to do. Jason offered the test drive with few different vehicles and provided lots information which I wanted, but he did not pressure me at all. He is personable and pleasant. Also, he knows what I want and what he is selling. He helped me a lot. It was the pleasant experience!!! More

A Great Car Buying Experience I initially contacted Harv at Freeway Mazda and other Mazda dealerships via email looking for a 2016 CX-5. Harv was by far the most courteous and res I initially contacted Harv at Freeway Mazda and other Mazda dealerships via email looking for a 2016 CX-5. Harv was by far the most courteous and responsive over email and phone. When I came into the dealership, Harv was genuine in my dealings with him. From my perspective, he did his best to set me up with what I wanted, and he was available pre and post sale. He did not try to "oversell" me on anything, and was respectful throughout the process. I would highly recommend Harv if you plan on purchasing a Mazda in the future. It was a very positive experience start to finish! More

Great experience My wife and I recently purchased a new Mazda 5 at Freeway Mazda. Peter was a pleasure to deal with. He was professional and very easy going. He answer My wife and I recently purchased a new Mazda 5 at Freeway Mazda. Peter was a pleasure to deal with. He was professional and very easy going. He answered all our questions and there was absolutely no pressure to make a purchase. Everytime we visited the dealership, we never had to wait, Peter was prepared with all the paper work and had everyone lined up to make the process go as fast as possible. This was particularly good since the day we picked up the Mazda 5, we had our two young children with us. One nice touch was when we arrived to pickup our new vehicle, it was waiting for us, on display, outside the front entrance. Peter followed up a few days later to make sure everything was going well with our new vehicle. This was definitely a stress free purchase. More