Freeway Mazda

Customer Service is Number One to Gary! Having been in Sales for 38 years myself, I've learned to appreciate someone who believes in giving a customer all the information they need to make a Having been in Sales for 38 years myself, I've learned to appreciate someone who believes in giving a customer all the information they need to make an intelligent decision with no pressure to do so. That's how Gary treated us. We expected to have to undergo all the high-pressure games that we'd already experienced at other dealerships, but were surprised and pleased to simply have our questions answered, with no hesitation to go and get the vehicle we wanted to test. We thought we might have to go home and think about it, but decided there was nothing left for us to think about, so we bought a beautiful CX-9, which we're very pleased with. I have no hesitation in recommending Gary Chen or Freeway Mazda to anyone. The entire staff we dealt with were professional and accommodating. More

Mazda CX 3 I Leased my CX 3 mazda lastweek and I found Marc very hamble and easy to talk to. He has excellent customer service. Freeway mazda should be happy for I Leased my CX 3 mazda lastweek and I found Marc very hamble and easy to talk to. He has excellent customer service. Freeway mazda should be happy for having him. More

Pressure-free buying experience Gary was a breathe of fresh air. Having visited more than a handful of dealerships, I can say that Gary was one of the most straightforward and press Gary was a breathe of fresh air. Having visited more than a handful of dealerships, I can say that Gary was one of the most straightforward and pressure-free salespersons I have encountered. That was the reason why I decided to make the purchase through him. I would recommend Gary to anyone looking for a hassle-free car buying experience, with no tricks, no up-selling, and no surprises/fees. More

Purchase of Mazda 3 I arrived at Freeway Mazda without an appointment and Marc greeted me as I walked through the door. He was polite, friendly and eager to help me find I arrived at Freeway Mazda without an appointment and Marc greeted me as I walked through the door. He was polite, friendly and eager to help me find a car that suited my needs and my budget. He was not pushy, rather, he was respectful, asking permission to call me, and called when he said he would. After the first test drive, I went back to the dealership with some questions. Marc was not available but other sales consultants were more than helpful, even after knowing that I had been working with Marc. When it came time to pick up my new car, Eric Tham, the Finance Manager, spent a great deal of time answering my questions. He, Marc and EJ of MacNaughton & Ward were all very helpful - even as the store was closing - without making me feel rushed. More

Outstanding Customer Service! We went to this location to see the 2016 Mazda CX5-GT. Mathias greeted us and helped us from the beginning to the end. He was very patient while my hu We went to this location to see the 2016 Mazda CX5-GT. Mathias greeted us and helped us from the beginning to the end. He was very patient while my husband and I still trying to figure out what we wanted to do. He's very knowledgeable with the car we're looking at, negotiating went smoothly without us feeling pressured. Bruce (Manager) also very friendly and straight to the point, he made sure that we don't leave unsatisfied. We bought the car and loving it!!!! I would certainly recommend Mathias to someone else. Rowena George More

Marc, made our experience great from start to finish. When we arrived at the dealer Marc greeted us with a friendly hello and that is how it all started. Marc was not pushy but just asked questions. He is When we arrived at the dealer Marc greeted us with a friendly hello and that is how it all started. Marc was not pushy but just asked questions. He is a very polite and accommodating person. It took us a few days to decide our choice and we never once thought we where pressured. More

Purchase of Mazda 3 from Marc Aliangan We have just purchased a 2015 Mazda 3 from Freeway Mazda and Marc Aliangan. We had a very good experience dealing with Marc - he was very patient when We have just purchased a 2015 Mazda 3 from Freeway Mazda and Marc Aliangan. We had a very good experience dealing with Marc - he was very patient when we were test driving the vehicle and was low key, did not pressure us in any way. When we were negotiating a price he was able to get us a great price and was up front with us in letting us know that the vehicle, a demonstration model, had been damaged in an accident. I would certainly not hesitate to deal with Marc again, or recommend him to someone else. Ernie Hamm More

Streamlined and Professional Service My husband and I went to Freeway Mazda knowing the exact vehicle we were looking for. Harv and Marc (and Dante in finance) worked hard to make the en My husband and I went to Freeway Mazda knowing the exact vehicle we were looking for. Harv and Marc (and Dante in finance) worked hard to make the entire process straight forward and painless. At no point did we feel uncomfortable or that our time was being wasted. It was a flawless experience from the moment we walked in the door until we drove away in our new Mazda. More

4th new vehicle purchase, by far the BEST experience! After previously buying 3 new vehicles from 2 different dealers, I started to think that buying a new car couldnt be a good experience. Thankfully After previously buying 3 new vehicles from 2 different dealers, I started to think that buying a new car couldnt be a good experience. Thankfully Freeway Mazda has proven me wrong with a perfect experience from initial email contact with Harv the sales manager and Marc the salesman, all the way through to the finance manager Dante. We will definitely be going back when we are ready for our next vehicle. More

Pristine first time experience Mr. Aliangan gave us nothing less than a premium experience: 1) We came without appointment and we were promptly serviced. 2) Mr. Aliangan took Mr. Aliangan gave us nothing less than a premium experience: 1) We came without appointment and we were promptly serviced. 2) Mr. Aliangan took the time to explain us the price, credit, option, etc... 3) Very important point: at the difference of may car dealers, he has never been pushy, or sending inept messages like :"Eh guys, don't miss out this fantastic opportunity." Firstly, we are not "guys"; secondly there will always be a fantastic opportunity in this business. It is nice to deal with someone who remembers we are in 2015 and people check online before coming at the dealership. 4) Furthermore, Mr. Aliangan took on his time off to come and pick us up to the dealership. Additionally, he stayed until the closing of the store (we were the last customers) to be sure that everything was correct and that we were fully satisfied. Conclusion: Mr. Aliangan is a living demonstration of the utmost standard in customer service and sales. More