Freeway Mazda
Surrey, BC
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Excellent service My experience at freeway Mazda was amazing. I am completely satisfied, Arnie was a great salesman- very kind and helpful. I would definitely recommend My experience at freeway Mazda was amazing. I am completely satisfied, Arnie was a great salesman- very kind and helpful. I would definitely recommend this place. More
Completely satisfied Customer Service:Completely satisfied, Quality of Work:Completely satisfied, Friendliness:Completely satisfied, Price :Completely satisfied. Tommy was Customer Service:Completely satisfied, Quality of Work:Completely satisfied, Friendliness:Completely satisfied, Price :Completely satisfied. Tommy was a great sales, helping me getting the car I really wanted. I would totally recommend my friends to purchase their car from this dealership. More
My experiece in buying a 2019 Mazda CX-5 from Freeway Mazda Overall, I was satisfied with my purchase of a 2019 Mazda CX-5 at Freeway Mazda. Arnie Reiss is a good salesperson to deal with if you like to take yo Overall, I was satisfied with my purchase of a 2019 Mazda CX-5 at Freeway Mazda. Arnie Reiss is a good salesperson to deal with if you like to take your time and negotiate a deal. I found Arnie to be straightforward, patient and will work with hard to get the customer and sale manager to come to an agreement. If you are looking for the best possible price without a trade-in, there are other Mazda dealers in Vancouver and Fraser Valley that will give you better offers. But if you need to trade-in your current vehicle, Freeway Mazda offers the best trade-in offers I have ever seen at a Mazda dealer. If you are shopping around for a deal and you have a trade-in, give Freeway Mazda a chance, you won’t be disappointed. No dealer is perfect and I did have some issues with my purchase at Freeway Mazda. First, the dealership did backtrack on the original negotiated offer. I believe once the sales manager makes an offer to a customer, you should not have second thoughts and bail out of the deal when the customer shows up and wants to sign the paper work. Second, the delivery of the vehicle was not acceptable. When I picked up my vehicle, I never inspected the undercarriage, I assumed that it is a new vehicle and a dealer would check the undercarriage during PDI, but I was wrong. When I got home, I noticed the entire undercarriage was covered in mud and dirt, clearly the vehicle was driven through a mud pit before being sold to a customer. It took 2 trips to the dealership and submitting a complaint to the General Manager to get the car cleaned to satisfactory condition. It was only after talking to the General Manager, did I feel my concerns were taken seriously (dirty vehicle) and the dealership made every effort to address my issue. More
Great Service! This is our first time to purchase from Freeway Mazda, but I've been here for services few times. It's never made me disappointed. This is our first time to purchase from Freeway Mazda, but I've been here for services few times. It's never made me disappointed. More
Fun & knowledgeable experience The agent To my was very accommodating. He had to adjust his schedule just to make us comfortable of what time we need to see him ( we are a very comp The agent To my was very accommodating. He had to adjust his schedule just to make us comfortable of what time we need to see him ( we are a very complicated buyer). More
Fantastic This particular dealership offers an unbeatable effort to make the customer happy. Everything that needs to be done for the purchase of a car is done This particular dealership offers an unbeatable effort to make the customer happy. Everything that needs to be done for the purchase of a car is done with the customers comfort in mind. More
Trustworthy and extremely accommodating This is our second vehicle from Freeway Mazda with Jas in the past year. He once again proved himself to be an excellent and honest resource for the p This is our second vehicle from Freeway Mazda with Jas in the past year. He once again proved himself to be an excellent and honest resource for the purchase of our vehicle. Jas was professional and extremely accommodating to our requirements. Freeway Mazda is the Beat Mazda Dealership in the LMD. More
Very pleasant. We appreciated the helpful service. We found Arnie very helpful, polite and easy to deal with. Everyone we have come in to contact with were very pr We appreciated the helpful service. We found Arnie very helpful, polite and easy to deal with. Everyone we have come in to contact with were very professional. We did not once feel pushed into a purchase. Which we appreciated. Our questions were answered promptly. Very stress free when you are making a big purchase. More
Buying a vehicle Buying a new vehicle is not a pleasant experience for some people me included. A good sales man can make all the difference in this process, Arnie,lis Buying a new vehicle is not a pleasant experience for some people me included. A good sales man can make all the difference in this process, Arnie,listened to our needs and helped explain the benefits of our purchase, and the the buying a new SUV, we left feeling happy. More
New Mazda purchase Tracey was great and provided me with exceptional service. She answered all my questions and in partnering with the finance department was able to sec Tracey was great and provided me with exceptional service. She answered all my questions and in partnering with the finance department was able to secure a great deal for myself. More