Freedom Ford

Oil Change + radio problems. Very easy to deal with and timely service. I had a problem with my radio that they figured out, and fixed under warranty which was nice. Was disappoin Very easy to deal with and timely service. I had a problem with my radio that they figured out, and fixed under warranty which was nice. Was disappointed with the price of the oil change however. The cost was 50% more than I paid for my previous 2 oil changes at a ford dealership just outside the city. Will probably be taking a bit longer of a drive in the future for oil changes as it is a big price difference. More

Problem not fixed These guys in device are excellent. Been bringing vehicles here for years and they have never failed me yet. Just bought a brand new lariat truck and These guys in device are excellent. Been bringing vehicles here for years and they have never failed me yet. Just bought a brand new lariat truck and I have service engine lights coming up all over. Took it in to get fixed they said it was fixed but 2 days later warnings keep coming up plus more. I think they sold me a lemon. Will return to get them to resolve it again. Not too worried as they have always made sure I was happy when I left. We'll see how they handle this one More

Service Work Happy so far with the service work done. My customer service advisor was polite and knowledgeable. I would recommend the Freedom Ford Service Depart Happy so far with the service work done. My customer service advisor was polite and knowledgeable. I would recommend the Freedom Ford Service Department to anyone. More

Roxanne is a terrific customer service advisor Roxanne is always helpful to my needs and fits my schedule. I need a rental, it is ready. I need my car back same day DONE! Roxanne is always helpful to my needs and fits my schedule. I need a rental, it is ready. I need my car back same day DONE! More

Pain Free Service Nothing but good things to say about any dealings with this Ford dealership. Roxanne is nothing but a joy to deal with, she is very thorough with what Nothing but good things to say about any dealings with this Ford dealership. Roxanne is nothing but a joy to deal with, she is very thorough with what service was done and what needs to be done. More

Vehicle Servicing at Dealership Helpful and friendly staff that keeps me posted with status of work on vehicle. I would return for my next service interval. Shuttle drivers are on ti Helpful and friendly staff that keeps me posted with status of work on vehicle. I would return for my next service interval. Shuttle drivers are on time for pick up and very friendly. More

Great Fleet Department We have been dealing with Freedom Ford's fleet department and Darrell Robinson for a few years now for all our fleet vehicles. Darrell knows the prod We have been dealing with Freedom Ford's fleet department and Darrell Robinson for a few years now for all our fleet vehicles. Darrell knows the product and understands what companies require for vehicle sales. I highly recommend Darrell and his department. More

More money I continue to have problems with the brakes on my 2012 F150. After spending in excess of $3000.00 of the last 12-14 months to have the issue resolved, I continue to have problems with the brakes on my 2012 F150. After spending in excess of $3000.00 of the last 12-14 months to have the issue resolved, Freedoms solution to my problem was to spend some more money which I am not prepared to do at Ford. More

After Care is GREAT My husband and I both purchased used vehicles from Freedom. Omar was our salesperson and Al is the sales manager. Both gentlemen were very personabl My husband and I both purchased used vehicles from Freedom. Omar was our salesperson and Al is the sales manager. Both gentlemen were very personable, friendly, professional, easy to deal with, and made sure that they went out of their way to make the sales transactions easy for both my husband and I. The aftercare was even better!! There were a few issues with my truck that needed to be dealt with and both Omar and Al saw to it that the issues were resolved quickly and efficiently. I'm a tough customer and I make sure that my dollars are going towards value and I can confidently say that they definitely have. I will be recommending Omar and Al to my friends and family now and in the future. My daughter will be driving soon and I will make sure to visit them to find a vehicle for her. Thanks again for the GREAT service and after care!! More

Windshield replacement We required a front windshield replacement. I called & was given an app't the next day. The service rep was most pleasant and informative. The price We required a front windshield replacement. I called & was given an app't the next day. The service rep was most pleasant and informative. The price was very reasonable, but most important was that the vehicle was ready when promised. As always, excellent service from this dealership. More