Freedom Ford

awesome experience my vehicle is fixed and Roxanne was awesome to deal with a real asset to the company.I will recommend friends and family to come to Freedom Ford and d my vehicle is fixed and Roxanne was awesome to deal with a real asset to the company.I will recommend friends and family to come to Freedom Ford and deal with Roxanne ,she is very knowledgeable in her position More

Medigas delivery vehicles tire mount and balance Tire mount and balance. Very fast and friendly. Medigas has delt with Roxanne Auter for several years now and I find her very knowledgeable and helpfu Tire mount and balance. Very fast and friendly. Medigas has delt with Roxanne Auter for several years now and I find her very knowledgeable and helpful. More

Done efficiently The paperwork and work and information given was done in good order with no foulups. One thing though--not impressed with the type of small talk bant The paperwork and work and information given was done in good order with no foulups. One thing though--not impressed with the type of small talk bantering between the service writer staff and customers with uncomfortable overtones i.e. between male and female staff/customers. This is not the place for bar type of talk. More

Customer Service Friendly, professional staff with a strong knowledge of the products and service. There is a clear sense that the customer comes first and the work w Friendly, professional staff with a strong knowledge of the products and service. There is a clear sense that the customer comes first and the work was done on time and for the quoted price with no surprises. More

Prompt, Friendly, and Polite service. I have a 32 foot RV. You are the one Ford dealer in Edmonton and surrounding area that gives me good service. I have to plan in advance to make appoin I have a 32 foot RV. You are the one Ford dealer in Edmonton and surrounding area that gives me good service. I have to plan in advance to make appointments but this is fine because I get the service and the staff is always friendly, efficient and helpful. More

Great service department! The service people were very helpful and only suggested the nessasary work to be done on my vehicle! I was able to keep in contact with the service ad The service people were very helpful and only suggested the nessasary work to be done on my vehicle! I was able to keep in contact with the service advisor and review all the maintenance that was performed and approved by me. It was easy to pay my invoice and my vehicle was turned over to me outside the service area with all my defective parts. ??Thank you Roxanne - and Freedom Team?? ??(I will return with my vehicle the next time it becomes nessasary??) More

Excellent Service, No Pressure Sales! Dan was very patient with me as I made my decision to purchase, I only had a short amount of time to make a huge decision. He kept me updated on the v Dan was very patient with me as I made my decision to purchase, I only had a short amount of time to make a huge decision. He kept me updated on the vehicles progress, as it had to be ordered, and it ended up being here way earlier than anticipated! Overall, an excellent experience and I would recommend them to a friend! Thanks so much Freedom Ford More

Love Freedom Ford! I love the service I receive at Freedom Ford!! The Gals in the Service Department are fantastic!!! I would recommend this team to anyone! I love my I love the service I receive at Freedom Ford!! The Gals in the Service Department are fantastic!!! I would recommend this team to anyone! I love my FORD! More

Not bad This place is good for service. They have money back incentives, etc. My only problem I see Is the constant change in rates. Every time I have brough This place is good for service. They have money back incentives, etc. My only problem I see Is the constant change in rates. Every time I have brought my car in for an oil change I have been given a different rate. Some as high as $80 (I drive a small 4 cyl car)... my father's v6 truck is $80... don't tell me it's the same price. Oil has gone down and yet the price of oil in this shop has gone up? That makes no sense. Other shops post their prices, why doesn't this one? If it wasn't for the incentive program and that I the work done hasn't been bad I would take my business elsewhere. Prices should not flip flop every time you go and then get the excuse "well the price of oil has gone up..." ya.. sure. More

Winter Works and tires grea tjob. Lisa was pleasant helpful and the job was done right and on time. It was just a Semi annual "works"and winter tires put on. Lisa was pleasant helpful and the job was done right and on time. It was just a Semi annual "works"and winter tires put on. More