Freedom Ford

Well-coordinated, customer-forcused dealership This dealership is customer-focused, and well-coordinated. All the departments are working as a team and communicate very well. We have used the Fas This dealership is customer-focused, and well-coordinated. All the departments are working as a team and communicate very well. We have used the Fast Lane for years and couldn't be happier. As well, the main service department is excellent. We started to use the tire storage program this spring 2014 which is very reasonable. While changing our tires, the Fast Lane spotted worn brakes and had the brake job done before we picked up the car. Last winter we needed batteries for both cars - one car in a hurry to avoid the Christmas rush, and the service department fitted us in. It doesn't matter who you talk to at this dealership, including the reception and the courtesy car drivers - they are all interested in our needs and very friendly. More

Customer service Yu Chen was excellent in his customer service, we came in late and to top it off it was fairly cold, He did everything he could to get us into what Yu Chen was excellent in his customer service, we came in late and to top it off it was fairly cold, He did everything he could to get us into what we wanted and he took great pride in his job. Would definitely recommend him and freedom Ford. More

Excellent customer experience! Excellent customer experience. Yuchen was fantastic in his approach. Very knowledgable and customer focused. Highly recommended! The entire custom Excellent customer experience. Yuchen was fantastic in his approach. Very knowledgable and customer focused. Highly recommended! The entire customer experience was excellent. I would definitely recommend. More

Quality service My truck was running rough, I towed to freedom Ford. Truck needed 2 new injectors and now it was fixed. No problem so far truck is running very good. My truck was running rough, I towed to freedom Ford. Truck needed 2 new injectors and now it was fixed. No problem so far truck is running very good. More

Excellent Service The best team in Edmonton. I would recommend this dealership to anybody looking for no hassles. The team there is always looking after the customer. The best team in Edmonton. I would recommend this dealership to anybody looking for no hassles. The team there is always looking after the customer. More

Excellent experience! I had the finance papers done online, dealt with Darrell on the phone with the purchase I wanted to make. He had the papers ready when I got there and I had the finance papers done online, dealt with Darrell on the phone with the purchase I wanted to make. He had the papers ready when I got there and passed onto finance. My purchase was great, simple and efficient. I will definitely go back for all my future purchases. More

A very good experience for buying Yu Chen, he is very good and give me a lot of helps. Especially, he can speak Chinese.that is very helpful for me. All in all, I bought a good car Yu Chen, he is very good and give me a lot of helps. Especially, he can speak Chinese.that is very helpful for me. All in all, I bought a good car More

Great Service Always receive great service from the service group. Hard to find great service like this! Keep up the great service and I will continue to come back Always receive great service from the service group. Hard to find great service like this! Keep up the great service and I will continue to come back. More

Efficient, friendly, cost effective. Thank you Freedom Ford, especially to Lisa for making everything flow smoothly. Every aspect, from booking an appointment for winterizing, to the qui Thank you Freedom Ford, especially to Lisa for making everything flow smoothly. Every aspect, from booking an appointment for winterizing, to the quick service, the comfortable waiting room and friendly staff - make any visit to Freedom Ford a pleasure. It was an extra surpriise to find out there was a great special on a winterize package as well! Thanks! More

Ford F250 Diesel Service at Freedom Ford was fast and the service advisor answered all my questions. My truck was in for a new radiator which is apparently a problem Service at Freedom Ford was fast and the service advisor answered all my questions. My truck was in for a new radiator which is apparently a problem on the new Ford 6.7 Diesels. Service advisor was patient in reviewing options I discussed about possibly using an aftermarket radiator. Went with the Ford part due to the information provided. More