Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frayne's Exeter Toyota
Exeter, ON
315 Reviews
FRAYNE'S EXETER TOYOTA in Exeter, ONis a family owned and operated dealership. We are committed to delivering exceptional service, from the minute you enter our Showroom, Service Department or web site, throughout the life of your vehicle and beyond. We look forward to seeing you in our dealership, and we hope the information on our web site will help you get to know us better.
Our mission is to earn your business by providing straight forward, honest information and exceptional customer service on any of our products or services.
Our experienced sales staff are eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 1 (877) 827-6618.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 315 reviews
April 13, 2018
My first Toyota! Cliff was excellent to deal with, he provided friendly and very helpful customer service. Thank you Cliff at Exeter Toyota! Love my new Rav 4!! Cliff was excellent to deal with, he provided friendly and very helpful customer service. Thank you Cliff at Exeter Toyota! Love my new Rav 4!! More
by Alison, Seaforth ON
April 09, 2018
Great truck, great experience Had a great experience at Frayne's Toyota. Cliff was always available for communication, and pre-empting questions and options for me, along with lots Had a great experience at Frayne's Toyota. Cliff was always available for communication, and pre-empting questions and options for me, along with lots of tips. The process was smooth and Cliff was well organized. I am greatfull I was paired up with Cliff. Thanks Cliff! More
by Brigzybot
October 20, 2017
Failure to fix my brakes... even though they had the car for 1 week...5 trips to Exeter at my expense(250 min driving) Failure to provide good service...Ter to fix my brakes... even though they had the car for 1 week...5 trips to Exeter at my expense(250 min driving) Failure to provide good service...Terry in service hangs up on me Failure to provide good after sales service...4 months and I'm doing a brake job Failure to come to an agreeable solution to the problem...lots of blaming/excuses but no solutions I took my car to Real Toyota mechanic and and it was fixed in less than 1 hour Failure to retain any of my future business...and likely friends and family More
by Toyota
Employees Worked With
Justine, Terry Hoffman, Samantha McKay, Dave McNaughton
March 07, 2017
Toyota Tundra Just keeps on going...and going...and going! GREAT Dealership full of GREAT people! I bought my 2008 Toyota Tundra Crewmax from Exeter Toyota and I love it. It now has 361,000 km's on it and th GREAT Dealership full of GREAT people! I bought my 2008 Toyota Tundra Crewmax from Exeter Toyota and I love it. It now has 361,000 km's on it and the truck still rides and looks like new! One hundred percent of the service has been done by Exeter Toyota Service techs with 100% satisfaction from myself. Love the Tundra! Thank you Exeter Toyota! Brian Fitzsimons More
by Brian Fitzsimons
Employees Worked With
Other Employees :
Scott Bylsma, Margie Austin, Bruce Hodge, Rick Frayne, Bruce Hodge, Scott Bylsma, Margie Austin
November 06, 2016
Trading up! A most pleasant experience. We found the car on-line, and it was priced exactly where it should be. The transition was seamless and professionally han A most pleasant experience. We found the car on-line, and it was priced exactly where it should be. The transition was seamless and professionally handled by our new friend Terry Hoffman. A great example of the future of vehicle shopping; no more trudging from lot to lot...no more haggling with extra costs and add-ons. Terry was friendly and helpful, and most importantly, non aggressive. Well done Exeter Toyota! More
by Corollalover
Employees Worked With
Terry Hoffman
November 06, 2016
Great experience from start to finish. Friendly. Not pushy. Helpful and informative. Great place to buy a great vehicle off a great team. I will be coming back to Exeter for sure. Friendly. Not pushy. Helpful and informative. Great place to buy a great vehicle off a great team. I will be coming back to Exeter for sure. More
by Lovingthehighlander
Employees Worked With
Terry Hoffman
November 05, 2016
Terry keeps you coming back for more! We have been a one car family since we both retired 3 years ago. We had never owned a Toyota before. We saw a great deal online for an almost new Ven We have been a one car family since we both retired 3 years ago. We had never owned a Toyota before. We saw a great deal online for an almost new Venza. That's when we met Terry Hoffman, Salesman. He was pleasant, very knowledgeable; he knows his cars. No pressure whatsoever. Dealing with Terry is not like dealing at all, it's more like dropping in on a friend for a coffee and talking cars around the kitchen table. Needless to say, we bought the Venza. Recently we were in for service, and the Prius C caught our attention. We lead busy lives and decided to go back to being a two-car family again and knew exactly who to call. Once again, Terry and Wayne Bowron took good care of us. Also, every time we go for service, we are taken care of promptly, with respect and courtesy. Dave leant us a loaner to go for lunch while he serviced our car. From top to bottom, the team at Exeter is hands down the best dealership we have EVER dealt with. More
by G&L
Employees Worked With
Dave, Terry Hoffman, Wayne Bowron
October 22, 2016
Another Great Experience We just bought our third Toyota vehicle from Frayne's Exeter. Terry Hoffman is a good listener, knows and explains his products well, and overall offe We just bought our third Toyota vehicle from Frayne's Exeter. Terry Hoffman is a good listener, knows and explains his products well, and overall offers a hassle-free, relaxed car buying experience. We have dealt with the Service Department for over 10 years because of the quality of work, and especially the quality and professionalism of the staff in all departments. Highly recommend Frayne's to anyone without reservation. More
by Jim'n'Gert
Employees Worked With
Terry Hoffman, Wayne Bowron
October 09, 2016
Love my truck! We have had excellent service and guidance as we bought our second truck. Aaron was very helpful finding the truck that met our needs. Our purchase wa We have had excellent service and guidance as we bought our second truck. Aaron was very helpful finding the truck that met our needs. Our purchase was smooth and seamless. Thank you once again. More
by kathystruck
September 20, 2016
Best Customer Experience I have dealt with Frayne's for over 30 years and my experience dealing with Terry Hoffman showed me why dealing there is the best !! I have dealt with Frayne's for over 30 years and my experience dealing with Terry Hoffman showed me why dealing there is the best !! More
by Toyota tC fan
Employees Worked With
Terry Hoffman
