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Frayne's Exeter Toyota

Exeter, ON

5.0
315 Reviews
FRAYNE'S EXETER TOYOTA in Exeter, ONis a family owned and operated dealership. We are committed to delivering exceptional service, from the minute you enter our Showroom, Service Department or web site, throughout the life of your vehicle and beyond. We look forward to seeing you in our dealership, and we hope the information on our web site will help you get to know us better. Our mission is to earn your business by providing straight forward, honest information and exceptional customer service on any of our products or services. Our experienced sales staff are eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 1 (877) 827-6618.
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70707 London Road, Main St S

Exeter, ON

N0M 1S1

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Showing 315 reviews

April 10, 2021

They are an amazing dealership and Cliff was super helpful! I would definitely recommend buying a vehicle from here. Everybody is super nice and they help you figure out what you want. More

by maddyschram7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Frayne's Exeter Toyota responded

Thanks for the great review! We're happy to hear you had a good experience. Enjoy your new wheels!

April 09, 2021

This is our first purchase at Exeter Toyota, and we are pretty happy about our new vehicle and the service we received with this purchase. More

by krmathonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Frayne's Exeter Toyota responded

Thanks for sharing! Enjoy that gorgeous new RAV4 Prime!

April 06, 2021

You feel like part of “the family” here. The staff make you feel welcome and address your needs/concerns efficiently and ethically. No concern or need too insignificant to look into. Always feel confident More

by Paulette & Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Rader, Margie Austin
May 07, 2021 -

Frayne's Exeter Toyota responded

Thanks for the great review! You are part of our family and we're happy to have you!

February 27, 2021

This was my second purchase of a Highlander from Justine and her team at Exeter Toyota. No nonsense, professional and very friendly. This dealership is breath of fresh air in the car buying journey. You are More

by Brian B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Frayne's Exeter Toyota responded

Thanks for sharing Brian! What a great compliment! Happy driving in your new Highlander!

February 23, 2021

Another Great Experience !!!I have dealt with Ron Rader Another Great Experience !!! I have dealt with Ron Rader at Exeter Toyota for 15 years, and my family even longer. I've never been disappointed with More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rader
Feb 24, 2021 -

Frayne's Exeter Toyota responded

Thanks for the great review, Sharon! We're so glad to hear your enjoying your new C-HR! Happy Driving!

January 06, 2021

We have used Exeter Toyota to purchase and service our vehicles for 30+ years. They have always dealt with us honestly, fairly and courteously. No pressure sales and no upsell, we have always felt that More

by New Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Glavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margie in the Parts Dept - so friendly and honest.
Feb 24, 2021 -

Frayne's Exeter Toyota responded

Thanks for taking the time to share your experience! It's always great to hear that people enjoy our way of doing business.

January 06, 2021

This past week at Frayne's Exeter Toyota, I traded in my indigo blue 2008 Toyota Corolla CE (13 years, 5 months, 238,642 kms.) for a pre-owned white 2019 Toyota Corolla LE. Justine Frayne ensured that the t More

by Clutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine Frayne
December 15, 2020

I am a repeat customer at this dealership and have once again found the service and quality to be phenomenal. I will certainly recommend this dealership to all my family and friends. More

by heidifretz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Glavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Frayne-Steenstra, Margie Austin
December 03, 2020

I got my new toyota back in july and I feel now is a good time to write this review. Upon receiving my car I noticed a smudge on the windshield which turned out to be a defect. My brand new car needed a new More

by Mitchell Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cliff Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Frayne's Exeter Toyota responded

Mitchell, We are sorry to hear you had a poor experience at our dealership. We are normally known for our customer service and attention to detail. I can appreciate your frustration over the rebate and have offered a complimentary service for the inconvenience. I would be happy to discuss your concerns in more detail over the phone and can be reached at (519) 235-2353.

November 28, 2020

As usual, our relationship with Ron provided excellent service. A friendly environment is the norm. We have dealt with Frayne's for 25 years and have always been satisfied. More

by peterchapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rader
Dec 07, 2020 -

Frayne's Exeter Toyota responded

Thanks for the great review Peter! We count ourselves lucky to have customers like you, who have continued to support us over the years.

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