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Fraser Ford Sales Limited - Service Centre

Oshawa, ON

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69 Reviews

69 Reviews of Fraser Ford Sales Limited - Service Centre

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September 11, 2017

Always unbelievable Dealing with Kim, is one reason that I'll never leave Fraser Ford. It seems like she is only there for me each and every visit. From a routine Oil cha More

by Jayson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2017

Don't buy anywhere else I recently bought a used car from Mike and needed to get something fixed. I was treated as if I purchased there most expensive vehicle . I have boug More

by Jnbyrne1298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice, Mike Lindo, Janice Parsons
Aug 29, 2017 -

Fraser Ford Sales Limited responded

Thank you kindly for taking to time to post up a review. Your feedback is truly important to our team and we appreciate your kind words. Our team is looking forward to assisting you with all your future vehicle needs. Have a great week. Regards, The Fraser Ford Team

July 31, 2017

Who says dealerships don't bend over backwards? My review isn't about sales, but more about the service you get when things go wrong. I've used Fraser Ford quite a few times and came in for a simpl More

by Jim P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

Fraser Ford Sales Limited responded

Thank you kindly for the great review of your recent service experience. We appreciate your feedback. It is wonderful to hear that Jason and Ken worked professionally and diligently on your behalf to get your vehicle back on the road safely. We look forward to assisting you with all your future vehicle needs. Have a wonderful day.

July 12, 2017

Great as always The service is always great and Kendra is so helpful. She always has a smile for you. Thanks Fraser Ford it was great service again. More

by Perky89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra Oppersma
July 06, 2017

Sarcastic and rude Asked her for help to buy out my lease which was from their fellow ford dealership. She not only refused to help what so ever she was very sarcastic a More

by Josey123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natasha Maltais
Jul 06, 2017 -

Fraser Ford Sales Limited responded

Good afternoon Josey123 I'm sorry to hear about your experience and that Yorkdale ford misguided you about buying out your lease. Each ford dealership has ownership of their own leases. Lessees from Fraser would have to return to fraser to buy out the vehicle. You as a Yorkdale client would have to return there.

May 31, 2017

Took care of me Was frustrated as my appointment had been mixed up. Kendra took care of me and helped me sort out quote and reasonable pricing. Thank you! More

by Carz74
Recommend Dealer
Yes
Employees Worked With
Kendra Oppersma
May 13, 2017

A standard of loyaty and respect to it's. consumers. In my case treated as family and well served by Carlee and Kimberly with all my vehicles. If a problem should occur it is handled. More

by Carguy47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dealer Princples, Cindy Johnston
April 07, 2017

Kim and Janice are the BEST! Today I came in for summer tire change over, while I was waiting for my truck I asked Kim a couple questions about a trailer brake controller for my More

by Iceberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Parsons
March 30, 2017

Poor service Broke glove compartment plastic piston and just closed up glove compartment and sent vehicle home that way. Reassembled it myself. Would not go back More

by SHO BOAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendra Oppersma
March 30, 2017

Very happy client! Fraser ford has always been amazing and bends over backwards to make me feel at home. The last time I was there I pulled into the drive thru with my h More

by Ford Fanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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