69 Reviews of Fraser Ford Sales Limited - Service Centre
Always unbelievable Dealing with Kim, is one reason that I'll never leave Fraser Ford. It seems like she is only there for me each and every visit. From a routine Oil cha Dealing with Kim, is one reason that I'll never leave Fraser Ford. It seems like she is only there for me each and every visit. From a routine Oil change to more specific dealings, she is attentive, organized, and caring. Above and beyond each time!! More
Don't buy anywhere else I recently bought a used car from Mike and needed to get something fixed. I was treated as if I purchased there most expensive vehicle . I have boug I recently bought a used car from Mike and needed to get something fixed. I was treated as if I purchased there most expensive vehicle . I have bought other cars from different manufacturers and never had such high quality service Everyone there tries to make you feel like family . Do yourself a favour if looking for a car go to FRASER More
Who says dealerships don't bend over backwards? My review isn't about sales, but more about the service you get when things go wrong. I've used Fraser Ford quite a few times and came in for a simpl My review isn't about sales, but more about the service you get when things go wrong. I've used Fraser Ford quite a few times and came in for a simple oil change. It was soon discovered that the (expensive) aftermarket front suspension I put on my F150 had completely failed and was hanging on by a thread. Enter Technician Jason Williams and Parts "Guru" Ken Blundell. Together they proceeded to bend over sideways to help me repair my truck. They sourced options. They sourced parts. They called nationwide and refused to accept substandard parts when they arrived. When I decided to completely change from the existing setup, they didn't bat an eye.They found what I wanted and went as far as to call numerous wreaking yards, searching for a key component in the front shock absorbers which wasn't available separately from Ford. And for the record- their prices were as good as I could find myself online. At the end of the day, I have my truck back, with bullet-proof parts, and am very satisfied. I'll admit there were times when I felt defeated, but Ken and Jason keep going, assuring me all would work out in the end. Jason's work was superb and the truck is solid and handles amazingly. Sometimes, you need to acknowledge the guys behind the scenes. The ones that make it all go. Thank you Jason and Ken- you know I'll be back. More
Great as always The service is always great and Kendra is so helpful. She always has a smile for you. Thanks Fraser Ford it was great service again. The service is always great and Kendra is so helpful. She always has a smile for you. Thanks Fraser Ford it was great service again. More
Sarcastic and rude Asked her for help to buy out my lease which was from their fellow ford dealership. She not only refused to help what so ever she was very sarcastic a Asked her for help to buy out my lease which was from their fellow ford dealership. She not only refused to help what so ever she was very sarcastic and rude. I would not recommend her and I will never step foot at Fraser ford and will be telling friends and family about my experience with her ver poor customer service. More
Took care of me Was frustrated as my appointment had been mixed up. Kendra took care of me and helped me sort out quote and reasonable pricing. Thank you! Was frustrated as my appointment had been mixed up. Kendra took care of me and helped me sort out quote and reasonable pricing. Thank you! More
A standard of loyaty and respect to it's. consumers. In my case treated as family and well served by Carlee and Kimberly with all my vehicles. If a problem should occur it is handled. In my case treated as family and well served by Carlee and Kimberly with all my vehicles. If a problem should occur it is handled. More
Kim and Janice are the BEST! Today I came in for summer tire change over, while I was waiting for my truck I asked Kim a couple questions about a trailer brake controller for my Today I came in for summer tire change over, while I was waiting for my truck I asked Kim a couple questions about a trailer brake controller for my F150. Kim answered all my questions and more. Kim and Janice then got me a price and arranged for it to be installed right after my tires were changed over. I never write these things but I feel like Kim and Janice were beyond professional, friendly and very knowledgable of the products they sell. I was treated like family. A++ to service quick lane and parts. More
Poor service Broke glove compartment plastic piston and just closed up glove compartment and sent vehicle home that way. Reassembled it myself. Would not go back Broke glove compartment plastic piston and just closed up glove compartment and sent vehicle home that way. Reassembled it myself. Would not go back to this dealership again. More
Very happy client! Fraser ford has always been amazing and bends over backwards to make me feel at home. The last time I was there I pulled into the drive thru with my h Fraser ford has always been amazing and bends over backwards to make me feel at home. The last time I was there I pulled into the drive thru with my hatch of my car falling on my head. They looked at it right there, had the parts in Stock and replaced it right there in the drive thru! I was in and out in 20 minutes. I wouldn't go anywhere else for service! More