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Fraser Ford Sales Limited
Oshawa, ON
242 Reviews
Fraser Ford SVT Sales Limited is a full-service dealership providing services for over 25 years including New Car Sales, Pre-Owned Sales, Service and Parts, and Carstar Collision Center. Give us a call and arrange your Fraser Ford experience or book your service appointment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
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Showing 242 reviews
January 29, 2018
Great Experience! Bought a F-150 Lariat last week from the team at Fraser Ford. I have to say, I was very impressed with the knowledge and friendliness of the staff. Bought a F-150 Lariat last week from the team at Fraser Ford. I have to say, I was very impressed with the knowledge and friendliness of the staff. Would definitely recommend Fraser Ford to a potential buyer. My salesman Jason Hatch did an exceptional job. I went in having a pretty strong sense of what I was looking for and Jason helped guide me through his unique Must Have/Nice to Have approach. It certainly helped me navigate through the myriad of options available. This approach helped me reject some options that I really didn't need (which save me money!). Jason was friendly and not pushy. He has a very deep knowledge and passion for the cars/trucks he is selling. Post sales, Jason was quick to respond to questions I had and help get me in the truck as soon as possible. I also dealt with Jarrod the Sales Manager. He took the time to help make sure I was happy with the overall costs and provided options to better suit my needs and budget. Finally, I worked with Ryan Burke. In my opinion, the final financial discussion is always the worst as dealerships push tons of additional options on you. Not with Ryan. He went through those options and noted the benefits in the cases where I rejected them there was no pressure and complete understanding. Overall, I would highly recommend Fraser Ford and the team listed above. They did a great job and I will be back to them next time I am considering a purchase! More
by Richard M
January 19, 2018
Amazing customer service 100 % I would highly recommend anyone looking for a new or used vehicle to definitely check out Fraser Ford in Oshawa! I know that I am glad I stumbled acro I would highly recommend anyone looking for a new or used vehicle to definitely check out Fraser Ford in Oshawa! I know that I am glad I stumbled across this little gem. Being from Muskoka I was hesitant about how far away they were from me but they have gone above and beyond my expectations. Kristine Payne was my sales representative and her top notch customer service is what made my decision very easy to buy from them. Every time I had a question or concern she had an answer back to me in a matter of minutes!! This is definitely a dealership that is customer FIRST oriented. I know I have found my dealership for life! If you are in search of the perfect vehicle for you definitely check out Fraser Ford they will find the one that’s right for you! I know I will be sending everyone I know to them. Tell Kristine Payne that Ryan Tetreault sent you as see for yourself first hand what amazing customer service really is!! More
by Tets31
Employees Worked With
January 10, 2018
Truly exceptional! Jason hatch is the best car salesman I have ever experienced in my 20 years of buying cars. The dealership is clean and every one is very accommodatin Jason hatch is the best car salesman I have ever experienced in my 20 years of buying cars. The dealership is clean and every one is very accommodating. Jason listens to your needs. Truly explains the features in the vehicle. Makes you understand what your going to be driving everyday and his follow up service is in like any one I have ever dealt with. He is the first person you should ask for when you show up to Frasier Ford and you'll thank me for it later. More
by atheer noman
Employees Worked With
Jason Hatch
January 08, 2018
Kristine and Ryan were great! Kristine was very helpful, honest and forthcoming when assisting me with my recent purchase of my used Ford Edge during a time when I had no idea what Kristine was very helpful, honest and forthcoming when assisting me with my recent purchase of my used Ford Edge during a time when I had no idea what kind of vehicle I wanted following an accident. She knew her stuff and made me feel very comfortable. My experience with Ryan was equally as good. He explained everything I needed to know in language I understood and made me feel very comfortable. I would highly recommend them both to anyone looking for a new or used vehicle! More
by Laurie Ormston
December 12, 2017
Ford Warranty Work Took the Edge in for a gas tank under warranty, work was performed by noon and car was returned soonest. These guys are efficient and polite. Thank Took the Edge in for a gas tank under warranty, work was performed by noon and car was returned soonest. These guys are efficient and polite. Thank You More
by stephen maksymetz
Employees Worked With
Kendra Oppersma
December 07, 2017
Nathan was amaxing Nathan listened to what we wanted in a vehicle and found the perfect vehicle for us. He understood our needs and what would put us in a new vehicle a Nathan listened to what we wanted in a vehicle and found the perfect vehicle for us. He understood our needs and what would put us in a new vehicle and he made it happen. Great Job Nathan. Natasha had everything organized and ready to go when we came in to pick up new vehicle. More
by Carolyn Vickers
Employees Worked With
Natasha Maltais, Nathan Forsellino
December 06, 2017
6 out of 5 gold stars!! Ryan and Dorothy both worked with me to ensure that my 2018 F150 was everything I wanted! After meeting with me a few times and contacting me via e-ma Ryan and Dorothy both worked with me to ensure that my 2018 F150 was everything I wanted! After meeting with me a few times and contacting me via e-mail about what I wanted, they lined everything up and made sure it was perfect! I couldn't say better things about this dealership and their customer service! More
by Jowhite
Employees Worked With
Dorothy McWhirter, Ryan Burke
December 06, 2017
Great experience My recent purchase of a new Ford Escape was a pleasant experience thanks to Kristine, Natasha and Ryan. Kristine helped me make an informed decision o My recent purchase of a new Ford Escape was a pleasant experience thanks to Kristine, Natasha and Ryan. Kristine helped me make an informed decision on the right car for me and I'm very happy with my purchase. I was surprised that she took the time to show me the features of my new Escape and also gave me a tour of the dealership. Very professional and friendly. Natasha and Ryan were also great, walking me through the financing and warranty information. Overall a great experience! More
by Lori
December 06, 2017
2018 Explorer Great service - had everything ready as promised, kept me updated on the vehicle search and pick up times. Followed up to make sure that I has happy w Great service - had everything ready as promised, kept me updated on the vehicle search and pick up times. Followed up to make sure that I has happy with the SUV More
by tmisztask
December 01, 2017
BEST DEALERSHIP EXPERIENCE Had a great experience working with Ian and Kristine at Fraser Ford. I am now the proud owner of a Shelby GT350. The team was very welcoming and was m Had a great experience working with Ian and Kristine at Fraser Ford. I am now the proud owner of a Shelby GT350. The team was very welcoming and was more than happy to assist with questions, I felt they truly cared through the entire process - very refreshing to see in todays automotive world. You guys rock ! More
by Jared
