Fraser Ford Sales Limited
Oshawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
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Very satisfing When I entered the dealership I noticed that a gentleman Stuart Brown welcomed me as I walked in and asked me if I needed some help. After we talked a When I entered the dealership I noticed that a gentleman Stuart Brown welcomed me as I walked in and asked me if I needed some help. After we talked about what I was looking for he did a few searches and delivered on the exact truck I wanted . Stuart was patient and kept me informed along the way. More
Very Easy Experience The purchase of our new Ford Escape was easy and seamless. Everyone was very polite and helpful. I would definitely recommend this dealership to anyon The purchase of our new Ford Escape was easy and seamless. Everyone was very polite and helpful. I would definitely recommend this dealership to anyone looking for the same experience. More
yesalmon@hotmail.com Kristine and Natasha let me feel at home ,when ever I stop in at the fraser ford for an oil change also when I had my car accident they call me to how Kristine and Natasha let me feel at home ,when ever I stop in at the fraser ford for an oil change also when I had my car accident they call me to how feel.over all they make me feel like family. More
Not enjoyable Disappointing service visit. The service I required for my service visit was more than routine. I found that the problem appeared to confuse and over Disappointing service visit. The service I required for my service visit was more than routine. I found that the problem appeared to confuse and overwhelm the service department. They did fix the problem, but it took a couple of repair visits and a very questionable large bill. This dealership reminds me of a small country dealership where for minor or routine repairs they would be more than capable. But as these cars become more and more complicated to repair I think you would be wise to take your vehicle to the bigger dealerships that have more resources and trained personnel. Just to put a smile on my disappointing visit, they did call and asked me if I was satisfied with their service, I told the caller there were some issues that I felt made my visit unpleasant, they said that’s fine and hung up. I have to admit I did laugh. C.C. Mark Buzzell Incoming CEO Ford Canada C.C. Ford Customer Service More
2017 Escape Purchasing my new Escape was an enjoyable experience. Even though there were bumps along the way, everyone was willing to answer all of my questions i Purchasing my new Escape was an enjoyable experience. Even though there were bumps along the way, everyone was willing to answer all of my questions in a timely manner. Just want to thank Kristine, Natasha, Ali and Ian for understanding my quirky character and working hard to make the deal as smooth as possible. More
2017 Ford Escape Kathy I just picked up my brand new 2017 Escape November 19.I could not be more happy. Michelle Courtemanche was amazing. She took her time with me answer I just picked up my brand new 2017 Escape November 19.I could not be more happy. Michelle Courtemanche was amazing. She took her time with me answered all my questions and made me feel like I was part of the Ford Family. I was in the dealership several times the week prior to picking up my car and each time I was treated like I was one of the gang. Each and every time I was asked if I would like coffee , water or tea and all the employees that walked past me acknowledged me. Kerri Lopez in financial services was most helpful and went out of her way to help my husband and I get all the little extras we wanted as well. I was really impressed that after all the papers were signed and deal done the manager took the time to come talk to me to make sure my experience was everything it should have been. I can honestly say this was the most enjoyable car buying experience of my life. I loved ,loved, loved it. thinking about buying a new car Fraser Ford is the place to go......Best Customer Service ever.....Congratulations to all the staff you deserve a big pat on the back...Keep up the good work. Thanks again Kathy More
She is one of the best. Thanks to Michelle Courtemanche I found a best car for me and my family. She has a lot of patience she is very kind person. She explained everything v Thanks to Michelle Courtemanche I found a best car for me and my family. She has a lot of patience she is very kind person. She explained everything very clear. I will recommended her to everybody. Thanks Michelle! More
Just picked up my new F 150 sport 4x4 Thanks to Doug at Frazier ford I finally got the truck I wanted , with a lil help from the manager n mike i got exactly what I wanted great bunch of Thanks to Doug at Frazier ford I finally got the truck I wanted , with a lil help from the manager n mike i got exactly what I wanted great bunch of ppl, they have there n they"ll do everything they can to get u what u want on your truck no matter how impossible Thank's Pat n Donna More
Great Experience!! My wife and I dropped in to see a beautiful used 2014 Mustang GT / CS that had very low kilometers and was priced to sell. Doug McGahey was the sales My wife and I dropped in to see a beautiful used 2014 Mustang GT / CS that had very low kilometers and was priced to sell. Doug McGahey was the sales person who showed us the car that day, Doug is a true professional, new his car, was friendly and had a great sense of humor as well. The price, extras and sales help provided by Doug and the used car team was top notch. We ended up putting a deposit on the car that day and went through the finance with Kerri Lopes who was just as friendly as Doug and was so accommodating. Between Doug and Kerri they made our purchase a very enjoyable experience and we know that buying a Mustang with Fraser Ford we were getting a top of the line car. We will take our Mustang to Fraser Ford for all the services as we know the Technicians are all specialists (SVT dealership). Think about it: if the sales team provide such great service we know the rest of the teams will do the same. Thanks Doug & Kerri and thanks Fraser Ford management for running such a good dealership. Sincerely A very happy Smith family. More
A positive experience through out the whole process .. Thank you Rick Bionda and Natasha Maltais for making the overall experience in buying my 2017 Mustang Convertible a positive one. Rick I appreciate Thank you Rick Bionda and Natasha Maltais for making the overall experience in buying my 2017 Mustang Convertible a positive one. Rick I appreciate you going above and beyond by notifying me when it was in production, on route, then arrival..also thoroughly going over all the features of the car making me feel comfortable driving off in it right from the start .. much appreciated .... Would highly recommend buying a vehicle at this dealer from this salesman .... I love my car !! More