Back

Fraser Ford Sales Limited

Oshawa, ON

3.5
242 Reviews
Fraser Ford SVT Sales Limited is a full-service dealership providing services for over 25 years including New Car Sales, Pre-Owned Sales, Service and Parts, and Carstar Collision Center. Give us a call and arrange your Fraser Ford experience or book your service appointment today!
Contact Dealership

815 King St W

Oshawa, ON

L1J 2L4

Directions

By Type

Showing 242 reviews

April 03, 2017

Most Amazing experience buying my dream car Went in to Fraser Ford knowing exactly what I wanted and the sales team acknowledged that. Probably the quickest car buying experience I've ever had. More

by s550guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hatch, Natasha Maltais
March 30, 2017

Very happy client! Fraser ford has always been amazing and bends over backwards to make me feel at home. The last time I was there I pulled into the drive thru with my h More

by Ford Fanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2017

Poor service Broke glove compartment plastic piston and just closed up glove compartment and sent vehicle home that way. Reassembled it myself. Would not go back More

by SHO BOAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendra Oppersma
March 30, 2017

2017 Ford Escape Outstanding customer service. Kristine Payne and Natasha Maltais were very accommodating and knowledgeable regarding the product and financing. I wou More

by escape2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Maltais
March 28, 2017

Service Desk disrespectfull The staff at the service department on March 28 th were disrespectful to the two teenagers who had their car towed in for service. The boys were sca More

by Upset in Oshawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2 male employees (names unknown), Kendra Oppersma
Mar 29, 2017 -

Fraser Ford Sales Limited responded

Thank you for bringing this to the attention of the service department. Our Service Manager is looking into this situation and will handle this internally. Our dealership does not operate in a way to make our clients feel uncomfortable or at fault. Our team is trained to assess and provide the best course of action for the customer and their vehicle. Unfortunately, due to the circumstances of the vehicle someone over the age of 25 was needed in order to provide them with a rental. Which is the policy of the rental agent office. We appreciate your feedback so that we can assess the situation and provide a satisfactory outcome for our clients. Have a wonderful day! Regards, The Fraser Team

March 26, 2017

Friendly, amazing service!! Can't say enough good things about Fraser Ford Oshawa and their employees!! They all treat you like family and do their best to find the best fit for More

by DarcyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Maltais
Mar 27, 2017 -

Fraser Ford Sales Limited responded

Thank you DarcyH for your kind words about your recent experience at Fraser Ford. We truly appreciate you taking the time to let us know how we are doing. We hope you are enjoying your new Ford and look forward to assisting you with all your future vehicle needs. Have a great day!! Regards, The Fraser team

March 25, 2017

Nothing Left Out Incredible car buying experience at Fraser Ford. Kristine is amazing. It wouldn't be possible to discuss every feature and/or option on the vehicle bu More

by RiderToolKB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Maltais
Mar 27, 2017 -

Fraser Ford Sales Limited responded

Thank you RiderToolKB for taking the time to let us know how your experience was at Fraser Ford. We truly appreciate your wonderful feedback. We are happy to hear that your experience with Kristine and Natasha was done with professionalism and the process was quick and pleasant. We hope you are enjoying your new Ford vehicle and look forward to assisting you with all your future vehicle needs. Have a wonderful week!! Regards, The Fraser Team

March 22, 2017

14...ON.Ltd Excellent service,very helpful people,I got exactly what I want.I lease at Ford already sixth vehicle and I always happy to have the Ford.Kristine m More

by 14...ON.Ltd.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri Lopes
Mar 27, 2017 -

Fraser Ford Sales Limited responded

It is great to hear from our clients about their experience. We truly appreciate the time you took to let us know how we are doing. We are happy to hear from you and look forward to assisting you with all your future vehicle needs. Regards, The Fraser Team

March 20, 2017

I definitely recommend Fraser Ford Oshawa and Michelle! They were GREAT and everything was explained to me with detail. I really do recommend Fraser Ford Oshawa because they are super friendly and they know More

by FordGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Courtemanche
Mar 27, 2017 -

Fraser Ford Sales Limited responded

Thank you kindly FordGirl for taking the time to post a review. It is wonderful to hear of your awesome experience within our dealership. Your feedback is greatly appreciated and we look forward to assisting you with all your future vehicle needs. Have a great week! Regards, The Fraser Team

March 20, 2017

A non-stressful, seemless, and enjoyable experience Many people dread the process of buying/leasing a new vehicle. Kristine made it very easy. She helped us find the vehicle that we wanted and at an att More

by mustangsally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri Lopes
Mar 27, 2017 -

Fraser Ford Sales Limited responded

Thank you mustangsally for taking the time to respond with an online review. We truly appreciate the feedback about your experience within Fraser Ford. We are happy to hear that you are feeling great about your purchase and look forward to assisting you with all your future vehicle needs. Have a wonderful day! Regards, The Fraser Team

...
15
...