Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fraser Ford Sales Limited
Oshawa, ON
242 Reviews
Fraser Ford SVT Sales Limited is a full-service dealership providing services for over 25 years including New Car Sales, Pre-Owned Sales, Service and Parts, and Carstar Collision Center. Give us a call and arrange your Fraser Ford experience or book your service appointment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 242 reviews
August 01, 2017
Professional and Friendly My third vehicle purchase from Fraser Ford and as always I was greeted with a very friendly and professional salesperson Kristine Payne. I was interes My third vehicle purchase from Fraser Ford and as always I was greeted with a very friendly and professional salesperson Kristine Payne. I was interested in purchasing a new F150 and she provided all the choices available and explained various vehicle packages. Once I decided to go ahead with the purchase I was introduced to Ryan in the Finance office. He too was friendly and professional in explaining what was available in warranty's for the vehicle. Overall an extremely pleasurable experience which includes taking care of any needs I may have in the future. More
by jimbo54
July 31, 2017
Who says dealerships don't bend over backwards? My review isn't about sales, but more about the service you get when things go wrong. I've used Fraser Ford quite a few times and came in for a simpl My review isn't about sales, but more about the service you get when things go wrong. I've used Fraser Ford quite a few times and came in for a simple oil change. It was soon discovered that the (expensive) aftermarket front suspension I put on my F150 had completely failed and was hanging on by a thread. Enter Technician Jason Williams and Parts "Guru" Ken Blundell. Together they proceeded to bend over sideways to help me repair my truck. They sourced options. They sourced parts. They called nationwide and refused to accept substandard parts when they arrived. When I decided to completely change from the existing setup, they didn't bat an eye.They found what I wanted and went as far as to call numerous wreaking yards, searching for a key component in the front shock absorbers which wasn't available separately from Ford. And for the record- their prices were as good as I could find myself online. At the end of the day, I have my truck back, with bullet-proof parts, and am very satisfied. I'll admit there were times when I felt defeated, but Ken and Jason keep going, assuring me all would work out in the end. Jason's work was superb and the truck is solid and handles amazingly. Sometimes, you need to acknowledge the guys behind the scenes. The ones that make it all go. Thank you Jason and Ken- you know I'll be back. More
by Jim P.
Employees Worked With
July 17, 2017
Friendly and excellent service Kristine was recommended by a trusted friend and I was not disappointed. She was very helpful and the car she found for me was exactly what I wanted a Kristine was recommended by a trusted friend and I was not disappointed. She was very helpful and the car she found for me was exactly what I wanted and at a better price than I expected after searching the market. I also dealt with Ryan for the Financing and he was very friendly and professional, explaining all my options without any pressure. More
by Keith Donnelly
July 12, 2017
Great as always The service is always great and Kendra is so helpful. She always has a smile for you. Thanks Fraser Ford it was great service again. The service is always great and Kendra is so helpful. She always has a smile for you. Thanks Fraser Ford it was great service again. More
by Perky89
Employees Worked With
Kendra Oppersma
July 06, 2017
Sarcastic and rude Asked her for help to buy out my lease which was from their fellow ford dealership. She not only refused to help what so ever she was very sarcastic a Asked her for help to buy out my lease which was from their fellow ford dealership. She not only refused to help what so ever she was very sarcastic and rude. I would not recommend her and I will never step foot at Fraser ford and will be telling friends and family about my experience with her ver poor customer service. More
by Josey123
Employees Worked With
Natasha Maltais
July 05, 2017
Fantastic Fraser Ford Oshawa Barb Ford 150 There no pressure approach,they do offer assistance come in look around offer coffee a sales rep offer information how they can help you. I have to There no pressure approach,they do offer assistance come in look around offer coffee a sales rep offer information how they can help you. I have to admit I'm a returning customer and that is why! the service at Fraser Ford is so unbelievable your like family it starts with the amazing Kerri Lopes working her magic with number keeping me on budget , to Bruce Saunders showing me both on lot and on the computer just what I can get and have with in my budget, they went above beyond and found and brought me just what I wanted to make me an extremely happy Ford 150 truck owner. If you need quality honesty friendly services Fraser Ford is where you need to go. Excellent from start to finish and follow thru even after purchase. All the staff are friendly very welcoming and kind inviting helpful people you want to be around. Thank you Barb More
by Barbara Skitch
Employees Worked With
Bruce Saunders, Kerri Lopes
June 27, 2017
Great way to spend an afternoon! Kristine Payne made purchasing our new truck a wonderful experience. She fit us into a very busy day and didn’t make us feel rushed. Kristine was kn Kristine Payne made purchasing our new truck a wonderful experience. She fit us into a very busy day and didn’t make us feel rushed. Kristine was knowledgeable about the truck and didn’t pressure us to purchase more than what we needed. The entire staff made you feel welcome to come back anytime. Kerri made the process of setting up the financing a simple thing to do. Great experience overall. We love our new F150! More
by Dan and Karen
June 23, 2017
Review Excellent from start to finish, great follow up after the purchase. Everything was ready when I arrived to pick up vehicle. Great Orientation to new v Excellent from start to finish, great follow up after the purchase. Everything was ready when I arrived to pick up vehicle. Great Orientation to new vehicle by Kristine, Natasha was great with the Finance and answered all the questions in regards to the purchase. More
by lstewart
June 01, 2017
Ask for sales person Kristine Payne Kristine was a great help for us in finding the perfect vehicle. She was very kind, and not a pushy sales person. When we first got to Fraser she aske Kristine was a great help for us in finding the perfect vehicle. She was very kind, and not a pushy sales person. When we first got to Fraser she asked a bunch of questions to figure out what type of vehicles we were interested in, offered her suggestions and got us to test drive a few vehicles. when we got back she had the perfect car waiting for us to take this one for a drive. we absolutely loved the c-max, and after a couple hours we had agreed to purchase it! the whole staff was great from start to finish, beginning with our quote for a trade in, all the way to leaving their lot with our new car. More
by c-max
Employees Worked With
Other Employees :
Ian Hodgson, Natasha Maltais
May 31, 2017
Ask for Kristine Payne and Natasha Maltais!!!! I've bought my last two vehicles from Kristine Payne and I can't say enough good things about the dealership and this lady. The moment I walked into I've bought my last two vehicles from Kristine Payne and I can't say enough good things about the dealership and this lady. The moment I walked into the showroom, from the reception to the sale, Kristine and Natasha Maltais went over and above to ensure I received the best deal possible on my new Ford Escape. The staff treated myself and my son like family and it was one of the smoothest transactions I've experienced. Fraser Ford continues to meet and exceed my expectations!!! You have my business for life! More
by Brandi851
