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Fraser Ford Sales Limited
Oshawa, ON
242 Reviews
Fraser Ford SVT Sales Limited is a full-service dealership providing services for over 25 years including New Car Sales, Pre-Owned Sales, Service and Parts, and Carstar Collision Center. Give us a call and arrange your Fraser Ford experience or book your service appointment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 2:00 PM
Sunday Closed
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Showing 242 reviews
September 11, 2017
Fourth vehicle from this dealership Once again Fraser Ford has exceeded my expectations! In this case it was the lease of a 2017 Escape. From the salesperson, Kristine Payne, to the sale Once again Fraser Ford has exceeded my expectations! In this case it was the lease of a 2017 Escape. From the salesperson, Kristine Payne, to the sales managers, Ian Hodgson and Jarrod Joubert, to the finance person, Kerri Lopez my leasing experience was smooth and trouble free. My vehicle was thoroughly prepared and delivered on time and with care. From previous experiences I will unhesitatingly vouch for the service department and advisor, Peter Roks. When my wife's Ford C-Max lease ends we will be heading back for our fifth vehicle!!! This is a great dealership! More
by Paul Hoskin
Employees Worked With
Other Employees :
Ian Hodgson, Kerri Lopes
September 06, 2017
great people to deal with. I am only giving a 4 star rating because I haven't had any service done here yet. For my new truck. I liked how Kristine Payne was able to match a I am only giving a 4 star rating because I haven't had any service done here yet. For my new truck. I liked how Kristine Payne was able to match a deal I brought in from the competion. I got a new truck instead of a demo. she was very helpful and informative . She was recommended to me by a friend , who had purchased a car there. She worked hard to get the truck I wanted and kept in touch with me. At every aspect of the sale. I am giving her a 5 star. Kari Lopes also went above and beyond the sale. to show me the difference in the toneau covers and was very patient with me as I made my decisions about what my wife and I needed for this purchase and she was able to Help keep us very close on our budget , with the financing. If you are looking for a good team these ladies are it. . More
by MusicalMike
August 31, 2017
Incredible Experience!! I've purchased two vehicles from Kristine at Fraser Ford and have only good things to say. Service is incredible, very knowledgeable, and Kristine and I've purchased two vehicles from Kristine at Fraser Ford and have only good things to say. Service is incredible, very knowledgeable, and Kristine and all surrounding staff will go to any length to ensure you're thrilled with your purchase. Natasha in finance made the process seamless and was very resourceful and helpful! More
by Joshua Dunand
August 30, 2017
Smooth Sailing From first walking in to the final drive-away, the best way to describe my experience is "smooth sailing". Kristine was very knowledgeable and fri From first walking in to the final drive-away, the best way to describe my experience is "smooth sailing". Kristine was very knowledgeable and friendly. I never felt that I was being "sold" a vehicle. My questions were answered and my concerns were addressed in a professional manner. Compared to other dealers I've bought cars from, Kerri was the definition of "no pressure". All my finance options were clearly explained and my decisions were respected. An all around pleasant and successful purchase of my first Ford car. More
by imacc
August 28, 2017
Don't buy anywhere else I recently bought a used car from Mike and needed to get something fixed. I was treated as if I purchased there most expensive vehicle . I have boug I recently bought a used car from Mike and needed to get something fixed. I was treated as if I purchased there most expensive vehicle . I have bought other cars from different manufacturers and never had such high quality service Everyone there tries to make you feel like family . Do yourself a favour if looking for a car go to FRASER More
by Jnbyrne1298
Employees Worked With
Janice, Mike Lindo, Janice Parsons
August 28, 2017
Awesome Dealership Recently purchased 2 new vehicles from Fraser Ford (Michelle Courtemanche) was our consultant. Our experience with Fraser Ford was above & beyond our Recently purchased 2 new vehicles from Fraser Ford (Michelle Courtemanche) was our consultant. Our experience with Fraser Ford was above & beyond our expectations. Michelle was extremely knowledgeable & made this process enjoyable. Michelle really heard our vehicle needs and gave us plenty of her time and vehicle options. (Kerri Loops) was also extremely knowledgeable and explained everything we needed to know in great detail regarding our purchases. Absolutely will be returning there for our future vehicle needs. Thanks Fraser Ford, Michelle & Kerri More
by Melba
Employees Worked With
Kerri Lopes, Michelle Courtemanche
August 27, 2017
Excellent customer service for new vehicle purchase From the initial contact to post-purchase Bruce at Fraser forward provided excellent customer service. Natasha in financing was also extremely helpful From the initial contact to post-purchase Bruce at Fraser forward provided excellent customer service. Natasha in financing was also extremely helpful. Overall the experience was solid and I would recommend Fraser Ford to anyone looking to purchase a Ford! More
by SLForbes
Employees Worked With
Bruce Saunders, Natasha Maltais
August 22, 2017
very nice The service was very good and my questions was answered. He went out of his way the give me the best price for my new vehicule. He found my van in a The service was very good and my questions was answered. He went out of his way the give me the best price for my new vehicule. He found my van in another dealership. More
by rogers, Bruce 7
Employees Worked With
August 11, 2017
Great Teamwork & Pleasurable Experience Engaged Fraser through Ford corporate build your own website. Brandon called me the next day to follow-up on our request and put us in contact with Kr Engaged Fraser through Ford corporate build your own website. Brandon called me the next day to follow-up on our request and put us in contact with Kristine. We set up an appointment to review what we wanted. We had a specific Ford Explorer Sport which was hard to find but they found one in a week and delivered in two. The Fraser team worked well together and we had no "quibbles" with the deal. We were are a first time sales customer and I have to say it was a very nice experience. Thank you Kristine, Ryan and Brandon. More
by The Martins
August 03, 2017
Went Above and Beyond I went in to buy my third Ford from Fraser Ford. I went back because they have always given me a fair deal and and never steered me wrong. They were v I went in to buy my third Ford from Fraser Ford. I went back because they have always given me a fair deal and and never steered me wrong. They were very patient with me with while asked questions and asked for pricing for three different vehicles. When I made my decision (Explorer) I wanted a few particular options. They didn't have one on the lot, they searched Ford Dealers throughout Ontario for one with my choices emailing Dealers and following up with phone calls. When they could't get what I wanted they then ordered one with the options I wanted from the factory. Dealing with Jarrod was amazing, very knowledgeable and extremely helpful. Once we finished the sales process Natasha from Finance meet with me. At times that can be the most challenging part of the process as you discuss option for warranty and rust proofing etc. Again, like Jarrod,Natasha explained the options and the benefits and I never felt under pressure. I just want to thank the Fraser Ford team and in particular Jarrod and Natasha for looking after me so well. I'm looking forward to driving my Explorer for a long time and dealing with Fraser Ford for even longer. More
by Moe Pringle
