Fraser Durham Chrysler Dodge Jeep Ram Inc.

Solved a complicated problem! It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave ourJeep Compass at the dealership and go on to his destination without it. Everyone we dealt with at Fraser Chrysler was kind and as accommodating as possible. We did experience some bumps in the road though, when the vehicle was not ready on time for my son to pick it up on his way back home from his job in Kingston. We were left in the lurch at that point! However, due to a persistent and devoted receptionist and a service centre employee named Sheryl , our problem was solved. Sheryl noticed that an assumption had been made that my son had had a rental car given to him which was not the case. He was back home in Mississauga carless and our vehicle in Oshawa wS still not ready for pick up. Sheryl took the time to reach out to the nearest rental place they deal with to my son in Mississauga, arranged for him to be picked up at home and reserved a rental car for him. It was a small thing but it really saved us a lot of logistical problems. Her determination to get to the crux of our problem and creatively solve it was a life saver. Truly above and beyond Donann Matysiak More

Great experience working with Nangy & Joanne to purchase my 2019 Jeep Grand Cherokee! They made sure to answer all my questions and worked to get a vehicle within my price range. my 2019 Jeep Grand Cherokee! They made sure to answer all my questions and worked to get a vehicle within my price range. More

Professional and personable Our experience with Colleen Harnack at Fraser Chrysler was very positive. Colleen is professional, personable and effective; not the stereotypical hig Our experience with Colleen Harnack at Fraser Chrysler was very positive. Colleen is professional, personable and effective; not the stereotypical high pressure sales person. The team at Fraser we’re efficient and respectful of our opinions and decisions. I would recommend Colleen and Fraser Chrysler to anyone wanting a good vehicle buying experience. More

Excellent Such a wonderful experience ! Feel like I got an amazing vehicle at an amazing price ! Definitely recommend to everyone. So many extras that I didn Such a wonderful experience ! Feel like I got an amazing vehicle at an amazing price ! Definitely recommend to everyone. So many extras that I didn’t expect to receive. More

Very Happy Very thorough and informative. Was given multiple choices and had a lot explained to me. I didn't feel pressured and was pleasantly surprised with som Very thorough and informative. Was given multiple choices and had a lot explained to me. I didn't feel pressured and was pleasantly surprised with some of the value added extras. Colleen made it an easy process. I love my new vehicle. More

Great place to buy Colleen was fantastic in helping me put together a deal on a new vehicle. She was patient through my picky nature and never pushed me to sign. Very in Colleen was fantastic in helping me put together a deal on a new vehicle. She was patient through my picky nature and never pushed me to sign. Very informative on all the model specifics and was always upfront and honest with me. More

The service department staff is always pleasant and helpful. I'm glad I chose this location to buy my vehicle and to have it serviced here. Thanks ladies and gentlemen of service deartment! helpful. I'm glad I chose this location to buy my vehicle and to have it serviced here. Thanks ladies and gentlemen of service deartment! More

Honest and fair This dealership where I bought my 2010 Caliber from (new) was recently taken over by new owners and they are wonderful -- I've had 3 Spring/Fall visit This dealership where I bought my 2010 Caliber from (new) was recently taken over by new owners and they are wonderful -- I've had 3 Spring/Fall visits so far and have been pleased with their work each time and their courtesy to customers. More