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Formula Honda

Toronto, ON

3.1
91 Reviews

2240 Markham Rd

Toronto, ON

M1B 2W4

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Showing 91 reviews

March 28, 2021

I bought a new Honda Accord here and the entire experience was a pleasure, without a smidgen of a problem. The sales staff was fair, respectful, knowledgeable and truly professional. The finance ma More

by nsn_ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Shokoohi, Ashley McCann, Nicky Chan
January 18, 2021

Faizan is well experienced professional in which he listened to my needs and understood what i am looking for. It is good to deal with Faizan in a sense that he is not pushy and most importantly we fin More

by HK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faizan, Farhan
December 19, 2020

Poor service after sales. Don't know how they give the safety certificate even i got my van and van start shaking i went back to them then they diagnosed and asked me to pay after little arguing they did More

by Asghar
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Jan 05, 2021 -

Formula Honda responded

We're sorry for the delay in responding to you, we are running a smaller than usual staff due to COVID. It's unfortunate to hear you had an issue with your dealership. If it has not been resolved and you would like to speak on it further please email care@pickeringhonda.com with the details of your complaint, your phone number and your name as it appears in our records. Thank you and have a nice day.

November 25, 2020

Ive dealt with many Honda dealers and salesmen across Canada and the United States. Zaki is a gem among them. He is a pleasure to talk to. Refreshing to deal with an honest salesmen without the sneaky ha More

by kamalincredible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaki
Jan 05, 2021 -

Formula Honda responded

Thank you so very much for taking the time to leave us a review, it means a lot to hear someone speak so kindly of our team. If we can help you with anything in the future please don't hesitate to reach out, until then drive safe and stay healthy

September 13, 2020

The idea of buying my first car in the middle of a pandemic gave me a bit of anxiety. But thanks to Carlos Martinez who made the process so smooth and easy! I came in to Formula Honda not knowing what More

by Lyshane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Jan 06, 2021 -

Formula Honda responded

Congratulations on your first vehicle purchase (we're sorry about the delay in responding to your review). We're very happy to hear you found something you love, and we'll be sure to pass the kind words along to our team. Have a fantastic day and drive safe

August 12, 2020

Since march ive been waiting for my warranty refund. Until know i dont have any update... Been calling and email them. No response. Sucks... Still waiting its august.. More

by Prins
Recommend Dealer
No
Employees Worked With
Adam Biesnthal
Jan 06, 2021 -

Formula Honda responded

We're sorry for the delay in responding to you, we are running a smaller than usual staff due to COVID. It's unfortunate to hear you had an issue with your dealership. If it has not been resolved and you would like to speak on it further please email care@driveautogroup.ca with the details of your complaint, your phone number and your name as it appears in our records. Thank you and have a nice day.

August 09, 2020

I had bad experience buying car from Honda Formula. If you are buying a car from Rajah Tharmalingam, triple check all paperwork, because that guy makes tons of mistake. My ownership was incorrect, he gav More

by rasibala
Recommend Dealer
No
Employees Worked With
Rajah Tharmalingam
Jan 06, 2021 -

Formula Honda responded

We're sorry for the delay in responding to you, we are running a smaller than usual staff due to COVID. It's unfortunate to hear you had an issue with your dealership. If it has not been resolved and you would like to speak on it further please email care@driveautogroup.ca with the details of your complaint, your phone number and your name as it appears in our records. Thank you and have a nice day.

August 04, 2020

Lost in transition and no responsibilities for their ERROR Well I see lots of mixed comments but my visit to this place was a nightmare (lack of terminology). I am always a big fan of Honda vehicles and will More

by Jega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aurm Kumar
Aug 06, 2020 -

Formula Honda responded

Good Morning Jega, thank you for your review. As we mentioned in our Google Review response, we've spoken to our General Manager and Service Manager about your complaint and they want to apologize for your numerous trips to solve the problem. It is important that you know that the repair was done the way Honda trains our technicians to do so and no corners were cut. We're very sorry to hear you won't be returning to our location but if you ever do we'll try to ensure you have a smoother servicing experience. Thank you.

May 27, 2020

Horrible Service I booked an appointment on Friday for a detail service and a check up on my AC for Tuesday May 26. I was promised a loaner car since I have to go to w More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Biesnthal, Julie Taylor, Nicole Taylor
Jul 14, 2020 -

Formula Honda responded

Good afternoon Allen, thank you for writing us a review. We apologize for the delay in our response, and we are sorry to hear of the experience you have had. If you would like to discuss this situation further, please contact our Customer Care Team at care@formulahonda.com. Thank you.

Jul 15, 2020 -

Allen responded

Got a call from Chris the service manager and we talked about my experience. Really satisfied with how he handled the situation and offered me a credit on my account for a free oil change and the fee for the rental car I had paid for. It took a month for this to be resolved but still happy that they reached out to me.

Jul 17, 2020 -

Allen responded

Got a call from Chris the service manager and we talked about my experience. Really satisfied with how he handled the situation and offered me a credit on my account for a free oil change and the fee for the rental car I had paid for. It took a month for this to be resolved but still happy that they reached out to me.

March 31, 2020

Finally Bought a Car The process of buying a car really stresses me out, hence why I have not bought one in over 18 years. Jeff, made the process comfortable and no BS. More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Li, and Jim
Jan 06, 2021 -

Formula Honda responded

We're very sorry about the delay in responding to you, but we hope you're still enjoying your new ride. If there is anything we can do to help you in the future don't hesitate to reach out and ask, until then drive safe and stay healthy