Formula Honda

Incredible team! Great customers service. Aaron Zeller is the best seller I've seen in my life! He helped me purchase a car from distance (I'm from Québec province) a Great customers service. Aaron Zeller is the best seller I've seen in my life! He helped me purchase a car from distance (I'm from Québec province) and arranged all the complicated paperwork to import a 2 years car certified by the dealership! More

Always a great service experience , they care , which says a lot these days . You’re treated as though your business was matters . says a lot these days . You’re treated as though your business was matters . More

I have purchased three vehicles from Formula Honda. On my recent trade in I was promised a complementary remote car starter and my first oil change free. It took repeated calls to them over two months On my recent trade in I was promised a complementary remote car starter and my first oil change free. It took repeated calls to them over two months for the car starter and I was refused the free oil change just recently as it was not written into the bill of sale. The sales person told me he would be there the morning I took the car in for oil change but he never showed up. I love Honda but I have become disenchanted with this particular dealer. More

Trading in my old Honda Civic and purchasing the new Honda HRV is a smooth and fast process with the great help from Kevin Yeung. Kevin was always patient to answer my questions and find the best soluti Honda HRV is a smooth and fast process with the great help from Kevin Yeung. Kevin was always patient to answer my questions and find the best solution to meet my needs. Kevin is a reliable salesman and definitely I will refer him to my friends when they are in the market looking for a new car. More

Aaron, my sales rep, provided me with possibly the best customer service I've received in years. Even though there was a dealership that was much closer to me, I opted to go with this one because Aaron wen customer service I've received in years. Even though there was a dealership that was much closer to me, I opted to go with this one because Aaron went the extra mile to make things quick and painless. He treated me like a human being and he stayed away from the smarmy and cliched tactics of other salespeople I've dealt with in the past. Communication was steady but not too frequent, responses to my questions were almost immediate, and Aaron's knowledge of policies and practices was impressive. Since I was attempting to replace a car that had to be written off through insurance, the heightened care and attention to detail was a huge and very welcome benefit. Thanks again, Aaron -- loving the new ride. More

When I went to the dealership, I was looking for a used CRV. With the current market and having looked at many other dealerships, I was expecting a significant markup on any vehicle presented to me. I was CRV. With the current market and having looked at many other dealerships, I was expecting a significant markup on any vehicle presented to me. I was greeted by Shan, a sales manager, who was very knowledgeable and informative in presenting vehicle options. To my surprise, the vehicles he showed were VERY close to the value of the car! He, along with Nicky, the finance manager, were thorough in the sales and financing process. I was very thorough with my research and at no time did I feel ripped off by these staff. They ensured that everything that I received and signed off on was in MY best interest. Donnavan, a brand ambassador, was very helpful in delivering the vehicle and explaining all of the features and options. The car was pristine when delivered and they even included brand new winter tires for free! When I had a couple of questions after the sale, I was directed to Kumar, a service manager, who was very helpful and provided complimentary services! All of the aforementioned staff were very friendly and I would recommend these staff members and the dealership to anyone looking for a Honda! More

We've bought our 2016 Honda Pilot from this dealership. We visited again last month to check their pre-owned vehicles but we ended up getting a new Honda Civic. RAGHU RAM gave us a very good deal. I highly We visited again last month to check their pre-owned vehicles but we ended up getting a new Honda Civic. RAGHU RAM gave us a very good deal. I highly recommend Raghu for his very good service, friendly, he really takes time explaining everything. Overall, very good experience. Thank you Raghu! More

HORRIBLE AFTER-SALE EXPERIENCE!My initial vehicle HORRIBLE AFTER-SALE EXPERIENCE! My initial vehicle purchase was a smooth one. At the time of purchase, we were not given our hub caps and paint pen. HORRIBLE AFTER-SALE EXPERIENCE! My initial vehicle purchase was a smooth one. At the time of purchase, we were not given our hub caps and paint pen. FAIZAN, our sales representative told us that it'll be ready for pickup the next day. We've made over 10 attempts to contact Faizan. On each occasion, he brushed us off. He told us that he'll deliver it to our home directly (even when we were physically at the dealership) and once told us that he was out of town. On our last attempt to contact him, he had received our message but would not reply. I made an attempt to reach out to the Sales Manager CINDY RAM. I left a message a week ago and received no call back. At this point, I find it pathetic that I'm spending this amount of time on something that should have come with the sale of my car THREE MONTHS AGO. More

I was lucky when I called to Formula Honda to enquire a vehicle and the operator connected me to Vijay. A trustworthy, straight forward and know the business professional, helps me to finish my search and vehicle and the operator connected me to Vijay. A trustworthy, straight forward and know the business professional, helps me to finish my search and got an awesome car in a smooth and crystal process. Shane was my Financial Service Manager, made the purchase of the car straightforward and stress-free. Honest in presenting options and works for the benefits of the company and the customer together. I would recommend dealership, especially a combination of Vijay and Shane. More

Just got a new 2021 Honda Pilot and the whole buying experience was a breeze, from test driving two cars to taking the ownership of the vehicle in the end. Jeff Li was exceptionally good with his work a experience was a breeze, from test driving two cars to taking the ownership of the vehicle in the end. Jeff Li was exceptionally good with his work and he had significant knowledge about the cars sales, it's services and labours, etc. I recommend him if anybody is going to Formula Honda and he takes good care of his customers. More