Focus Hyundai

Excellent customer service. Paul K was very friendly and professional. This is my third lease with Focus Hyundai - they are certainly doing something right or I would not keep coming back. Would highly re professional. This is my third lease with Focus Hyundai - they are certainly doing something right or I would not keep coming back. Would highly recommend them!! More

Excellent customer service experience. Mark Paul was my sales specialist during the purchase of my new car. Throughout the entire process, he was very accommodating and informative with all the vehicle opt sales specialist during the purchase of my new car. Throughout the entire process, he was very accommodating and informative with all the vehicle options. I never felt pressured into a purchase. I am extremely happy with my overall experience at Focus Hyundai and even happier about the purchase of my new car. Highly recommend this dealership. More

Excellent service and very professional service. Very honest on what I need to get replacedWould recommend to friends and family. honest on what I need to get replacedWould recommend to friends and family. More

Overall the experience was great. Jesse never applied any pressure to purchase a vehicle and we ended up buying a 2021 SantaFe preferred at the end of May 2021. The only complaint I have is that Hyundai r pressure to purchase a vehicle and we ended up buying a 2021 SantaFe preferred at the end of May 2021. The only complaint I have is that Hyundai rubber floor mats we promised as part of the deal and they are not in stock yet. I have enquired several times to see if they will be in stock before the snow comes later this month and was told they are not showing anything coming in anytime soon. I asked them to upgrade the mats to the higher end mats for free since its been months but I was told no. Now I will be buying mats. Its not a big expense but when they finally come in I will now have a second set lying around the garage collecting dust. Todays date is 14 Oct 21. 4 1/2 months after we purchased our vehicle. More

My daughter took her 2019 Kona in for recall inquiry, as is consuming oil like the recalled models and was told it was not on the recall list. They did a full service oil, filter etc etc, no charge thank yo is consuming oil like the recalled models and was told it was not on the recall list. They did a full service oil, filter etc etc, no charge thank you. Told My daughter they flushed the engine, nothing noted on the invoice ? then they said they inspected the brake system and there was major work required in excess of $950.00. When I looked at her car this morning I noticed the not one rim was removed from the vehicle ( all wheel nuts had dirt that had not been disturbed) so what they did was guess work trying to pull the wool over the eyes of a woman. I was not impressed and would recommend ANY service they say needs to be done. don't do it till you have the vehicle inspected by an independent workshop or even two. BE VERY VIGILANTE ON WHAT THEY RECOMMEND TO BE SERVICED More

Excellent dealership. They always are attentive to your needs. The service staff provide excellent service. The sales people are always there for you and want to ensure that you have a good experience. needs. The service staff provide excellent service. The sales people are always there for you and want to ensure that you have a good experience. Shout out to Brandyn, Nathan and Dominc. Along with everyone else in the dealership too many to mention. Love them all!! More

Whether buying or servicing they treat you with courtesy and respect. They don't just repair or replace they ask first and take the to explain if it can wait or needs to be done now. When buying I have rece and respect. They don't just repair or replace they ask first and take the to explain if it can wait or needs to be done now. When buying I have received full disclosure for all 3 of my Sonatas. More

Every time I complete a survey I change my address but it never gets changed Please change it this time Otherwise excellent experience Thank you never gets changed Please change it this time Otherwise excellent experience Thank you More

Focus Hyundai is a new facility in a great location. We sent a generic inquiry by email and Jesse reached out to us immediately- he was efficient in answering all of our questions and patient for us to fin sent a generic inquiry by email and Jesse reached out to us immediately- he was efficient in answering all of our questions and patient for us to finally come in. When we took the Pallisade Calligraphy out for a test drive we had Jesse come with us to introduce us to the vehicle and we were sold! Jesse has a great personality for selling vehicles- would highly recommend contacting him. More

Service manager and advisors don't understand the vehicles they sell. Manager has actually argued with me about stuff that he was proved wrong on. vehicles they sell. Manager has actually argued with me about stuff that he was proved wrong on. More