Focus Hyundai

No pressure, explained everything thoroughly, courteous, over delivered and was nothing but helpful. I will be referring all friends and family here. over delivered and was nothing but helpful. I will be referring all friends and family here. More

In the 10 years that we have dealt with Focus Hyundai, we have always been treated wonderfully by the staff and the service jobs are very well done. Thank you Focus ! have always been treated wonderfully by the staff and the service jobs are very well done. Thank you Focus ! More

Vehicle was only in for an oil change. Promptly greeted by an advisor who already had my information. He informed me that they were quite busy and that it could be about 1 hour or so for Promptly greeted by an advisor who already had my information. He informed me that they were quite busy and that it could be about 1 hour or so for the service. I asked if was possible to minimize this wait time. He indicated he would do his best. 40 minutes later, he indicated the service was completed and that the vehicle had also been washed and was ready. I really appreciated them doing what they could to minimize the wait time. Treated very courteously and professionally during this appointment More

Best dealership I was dealing with so far. Guys are knowledgeable, very respectful. Completely satisfied. Highly recommended Guys are knowledgeable, very respectful. Completely satisfied. Highly recommended More

I really enjoyed my experience dealing with Focus Hyundai. Alex has been so great to work with and I am more than satisfied with my vehicle purchase. Alex continues to be helpful and attentive even Hyundai. Alex has been so great to work with and I am more than satisfied with my vehicle purchase. Alex continues to be helpful and attentive even after taking home my vehicle. The rest of the staff has also been super great to work with. More

I was treated with courteous professional attitude throughout my purchasing experience at Focus Hyundai. Not only was my salesman great but everyone throughout the whole experience. I would definitely throughout my purchasing experience at Focus Hyundai. Not only was my salesman great but everyone throughout the whole experience. I would definitely recommend Focus Hyundai to anyone looking for a vehicle More

This is the first time of life when I am writing a review in a bad way. Sorry in advance. I just came back from the dealership. Very bad experience. One of the sales person tried to sell the car on a forcefu in a bad way. Sorry in advance. I just came back from the dealership. Very bad experience. One of the sales person tried to sell the car on a forcefully manner. He asked the reasons again and again about my financial situation which absolutely not under his department. He started asking personal questions. When I didn't find myself satisfied and changed my thought to talk to him he was kind of annoyed/frustrated and used rude words. To ask different questions is customers right but he was not fully prepared for answering all of my questions. He tried to push me to purchase the vehicle without showing the color, interior or offering for the test drive. According to him the color of the vehicle is black mixed (that he is going to receive after 2 to 3 weeks). When I asked to show me any such color on computer, he just could not and showed random stuff. I am not sure how these kind of associates could survive/help our Canadians. Only because of this unfriendly associate, I am having no preference to give number of stars. The behavior of the associate is totally not acceptable. If I got a heart attack tonight, he will be responsible for that. Sorry for all my words, but I was not feeling okay after my visit this evening and I have no other option than to give such a review. More

Excellent staff great location nice building great showroom overall excellent place to deal with highly recommend showroom overall excellent place to deal with highly recommend More

all i can say that mark was an exceptional sales person, took his time to explain things fully, never rushed and always listened to all the questions being asked. took his time to explain things fully, never rushed and always listened to all the questions being asked. More

Really felt good about my overall experience with this dealership. Requested information via email to start the process, that was respected (some dealerships request a phone call straight away). Every e dealership. Requested information via email to start the process, that was respected (some dealerships request a phone call straight away). Every email was responded to in a very timely fashion. When at the dealership staff (Richard & Alex) were very friendly and courteous. I did not feel any pressure. I would recommend this dealership, and in particular Richard, Alex, and Brandyn. More