Finch Hyundai - Service Centre

Very dissatisfied with body work on my vehicle after tornado storm caused extensive hail and debris on my car. Hyundai had my car 3 weeks but only repaired the hail dents and did not paint the hood whic tornado storm caused extensive hail and debris on my car. Hyundai had my car 3 weeks but only repaired the hail dents and did not paint the hood which had chips of paint missing. My insurance paid over $12,000 for repair. I called insurance to report I was not pleased with partial repair. They called Hyundai to agree to pay for hood painting, but Hyundai argued it was stone chips- however they are half way up the hood- if they were stone strikes, they should have hit my windshield, which was not damaged. So it had to be returned again, a second collision claim, rental car, deductible- that was not necessary. Staff very defensive when confronted about crappy work- raising their voice and challenging "are you a body man" Had no answer when asked how stones would do that damage but never hit the windshield! refused to admit their mistake. I do not recommend them for any body work at all! More

The help was excellent would recommend Finch to anyone for their next purchase service department is very efficient for their next purchase service department is very efficient More

Zach was my service rep this week and was great to work with. He explained work to me and gave my Tuscon a shiny free car wash wash! I was very happy with Zachs knowledgeable yet friendly service. Thx Z* with. He explained work to me and gave my Tuscon a shiny free car wash wash! I was very happy with Zachs knowledgeable yet friendly service. Thx Z* More

Excellent work, my mom's car was in for recall for underbody corrosion, Candace had me booked for Saturday afternoon and Ea in service department, he had it looked after, he had the technician inspect underbody corrosion, Candace had me booked for Saturday afternoon and Ea in service department, he had it looked after, he had the technician inspect it and the underside of the car was rust proofed to prevent any rust and corrosion, the car was also washed when they were done. Excellent work. Thank you Esa and the service department, great job! More

I have been dealing with Finch Hyundai for many years. I have purchased numerous vehicles over the years and have always been very pleased by the outstanding service I receive .Esa , a service technician i I have purchased numerous vehicles over the years and have always been very pleased by the outstanding service I receive .Esa , a service technician is always very thorough and explains things vert well.. ,The service manager always goes above and beyond to also assure great service and is extremely helpful in dealing with any issues I may have had.A terrific team for sure!!!I always leave a happy and very satisfied customer after any service has been performed on my vehicles!! Brian Howarth More

Always service from Esa when I need to book and have my SUV’s serviced. Would recommend finch Hyundai for all your services SUV’s serviced. Would recommend finch Hyundai for all your services More

The service department at this dealership is unresponsive. I’ve received no courtesy calls or text updates in four days running. Such inattention is irresponsible snd unprofessional. The Hyu unresponsive. I’ve received no courtesy calls or text updates in four days running. Such inattention is irresponsible snd unprofessional. The Hyundai Tuscon I’ve owned for one year, was brought in for fuel/ignition service 5 days ago. Today after an hour of unanswered calls, we learned that ‘the parts have been ordered’. No courtesy car was available on Thursday or Friday, or Saturday, or Sunday, or Monday, or Tuesday… and none will be available tomorrow. Now without my car for nearly a week, I’ve had to move back home so that I can get a ride to and from work. Customer service is non-existent for what I trust will be a warrantied repair work. More