Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Finch Hyundai
London , ON
1,121 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,121 reviews
December 23, 2023
I have been dealing with Finch Hyundai for many years. I have purchased numerous vehicles over the years and have always been very pleased by the outstanding service I receive .Esa , a service technician i I have purchased numerous vehicles over the years and have always been very pleased by the outstanding service I receive .Esa , a service technician is always very thorough and explains things vert well.. ,The service manager always goes above and beyond to also assure great service and is extremely helpful in dealing with any issues I may have had.A terrific team for sure!!!I always leave a happy and very satisfied customer after any service has been performed on my vehicles!! Brian Howarth More
by Brian
December 22, 2023
Liars, unresponsive, don’t care about their costumers, bad experience, not recommended, rude, unprofessional. Such a bad experience! They just care about selling cars but not if you have any issues. Have bad experience, not recommended, rude, unprofessional. Such a bad experience! They just care about selling cars but not if you have any issues. Have been trying to get solve a problem I have but it has been 2 months now and non of them have been answering. More
by Anniegasca
November 28, 2023
The service department at this dealership is unresponsive. I’ve received no courtesy calls or text updates in four days running. Such inattention is irresponsible snd unprofessional. The Hyu unresponsive. I’ve received no courtesy calls or text updates in four days running. Such inattention is irresponsible snd unprofessional. The Hyundai Tuscon I’ve owned for one year, was brought in for fuel/ignition service 5 days ago. Today after an hour of unanswered calls, we learned that ‘the parts have been ordered’. No courtesy car was available on Thursday or Friday, or Saturday, or Sunday, or Monday, or Tuesday… and none will be available tomorrow. Now without my car for nearly a week, I’ve had to move back home so that I can get a ride to and from work. Customer service is non-existent for what I trust will be a warrantied repair work. More
by Lucier
Employees Worked With
Esa Bendek
November 26, 2023
The sale and other team members are excellent. They are very helpful to me as a first time buying experience. Thank you to the sale person Sina and his team. They are very helpful to me as a first time buying experience. Thank you to the sale person Sina and his team. More
by manling_zhou
Employees Worked With
Sin Pazhwak
November 23, 2023
I can’t speak for others, but for me, I had the best experience I have ever encountered with a car dealership all thanks to the kindness of Esa Bendek. He was very empathetic and helped me at every step experience I have ever encountered with a car dealership all thanks to the kindness of Esa Bendek. He was very empathetic and helped me at every step of the way, with my car issues. You were are true gentleman and I can’t thank you enough. More
by sophie
Employees Worked With
Esa Bendek
November 06, 2023
Always enjoy dealing with Zach in the service dept. He always explains everything and goes out of his way to give great service. I would highly recommend Zach and Finch Hyundai. He always explains everything and goes out of his way to give great service. I would highly recommend Zach and Finch Hyundai. More
by Diane
Employees Worked With
November 01, 2023
First visit Nov 1 and a five star start. Thumbs up to the shuttle car guy, the car prep guy and Zach who was our service advisor. We moved here from Newmarket and only mistake we made was go Thumbs up to the shuttle car guy, the car prep guy and Zach who was our service advisor. We moved here from Newmarket and only mistake we made was going to Airport Hyundai first to continue our service appts. Finch Hyundai so far lives up to the service we have come to expect from Hyundai over the years and look forward to our next appt at Finch on Nov 13. More
by Robert
Employees Worked With
