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Finch Hyundai

London , ON

4.3
1,104 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,104 reviews

August 07, 2017

Wonderful service and people Beyond satisfied with the service that I received with sales person AJ, he was very helpful and friendly. My Family has always dealt with Finch dealer More

by Kfrank28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Fakih
Aug 09, 2017 -

Finch Hyundai responded

From our family to yours, we thank you for your continued business! We are pleased to hear that you had such a great experience working with A.J. and we look forward to working with you again in the future! Enjoy the new ride!

August 01, 2017

its our 1st new car and so happy amazing young salesman, he guided us through our sale of our new elantra,very knowledgeable and so helpful, A.J. was up tp par with all the details an More

by ross robinson
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ Fakih, Ashley Proulx
Aug 09, 2017 -

Finch Hyundai responded

Congrats on the purchase of your first new car, Ross! We are so happy that you had a great experience working with A.J. and the rest of our sales team. The Elantra is truly a great vehicle so we are sure that you'll be happy with it for years to come! Happy motoring!

July 29, 2017

Hass Hijazi proudly told me to my face ... HASS HIJAZI - General Manager and Part Owner his comments to me .. " CUSTOMERS DO NOT ALWAYS COME FIRST AND CUSTOMERS ARE NOT ALWAYS RIGHT " More

by RIPOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hass Hijazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hass Hijazi
Aug 21, 2017 -

Finch Hyundai responded

Dear Fred Thank you for your review. We are always happy to get feedback from our customers good or bad. I apologize that your issues were not resolved the first time, and we look forward to the opportunity to make it up to you. I have close to 30 years working towards better customer service and I'm afraid the situation was fragile from the beginning. I believe that emotions were running high and the time we spent talking was not at all effective. That being said, we would never threaten violence or physical harm. Our aim is always to resolve a situation with customer service in mind, and threatening violence would not help us achieve that goal.” I'm sorry for that. I do believe that on a regular day to day service level you will find my team and myself are very customer focused. I think confrontation often overshadows things. I am reaching out with hopes that we can move forward and provide you with future service on your Hyundai. Again I apologize for the situation and I would be happy to meet with you or speak to you via email or phone if you wish to discuss further. Best regards, Hass Hijazi.

July 25, 2017

So happy!! I purchased my first brand new car from Sean, he was so helpful, nice and honest! He made my experience amazing I would totally recommend him to frien More

by Nvd041113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Finch Hyundai responded

Congratulations on the purchase of your first new car! We are happy that we could be a part of it and we're happy that Sean was able to make the experience so enjoyable! We look forward to working with you again in the future!

July 10, 2017

Gone the extra mile Fantastic service department, always going the extra mile. Absolutely fantastic service department. Particularly recently, Jason had been extremely de More

by Sonata-Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gallant
Aug 09, 2017 -

Finch Hyundai responded

We're so glad to hear that you've had such positive experiences with Jason and our service team. We appreciate you going out of your way to continue dealing with Finch Hyundai and we will continue to do everything we can to make it worth your while!

July 07, 2017

Amazing salesman One of the best sales experiences I have had! The whole staff are great people! Jamal the gentleman I worked with was an amazing guy and helped me wit More

by Yousefn21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hass Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Harrison, Samir Jomaa, AJ Fakih
Aug 09, 2017 -

Finch Hyundai responded

Wow, thanks for the great review and for spreading the word to your friends and family! Word-of-mouth recommendations are so much more valuable to us than placing an ad in the paper or on the radio, so we truly value your efforts! We look forward to seeing you again in the future!

June 01, 2017

I love my tucson I had an excellent experience. Sean was great at explaining everything and answering any of my questions. I will diffidently go there in the future an More

by lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Finch Hyundai responded

Thank-You Lauren for reviewing your time with us here at Finch Hyundai! We're delighted to see that Sean answered all of your questions and made the purchase of your vehicle a 5-Star experience! We look forward to your continued business and can't wait to see you again.

June 01, 2017

Excellent experience Prompt replies to inquiries via email, friendly greeting and introduction, high level of product knowledge, no pushing of things that didn't fit my bu More

by bjohnso5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Langdown, Garrett Logan
Jun 05, 2017 -

Finch Hyundai responded

Thank-You for taking the time to review your time with us here at Finch Hyundai. We're so happy to hear that Garrett and Abby made purchasing your vehicle a 5-star experience! We look forward to your continued business and can't wait to see you again.

May 03, 2017

Excellent service and help when buying Syd gave us a lot of help in finding a car that we needed and patiently showed us different models with their advantages and disadvantages. Then he ma More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syd Barzanjah
May 02, 2017

Great experience Everyone we encountered was friendly, courteous and helpful. Jeff Gregory was very attuned to our needs and wants without being pushy. Extremely know More

by MonicaH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gregory
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