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Finch Hyundai

London , ON

4.2
1,105 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,105 reviews

November 26, 2023

The sale and other team members are excellent. They are very helpful to me as a first time buying experience. Thank you to the sale person Sina and his team. More

by manling_zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sin Pazhwak
Nov 29, 2023 -

Finch Hyundai responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our sales and other team members were excellent and provided you with helpful assistance during your first-time buying experience. We appreciate your kind words. If you have any further feedback or questions, please don't hesitate to reach out!

November 23, 2023

I can’t speak for others, but for me, I had the best experience I have ever encountered with a car dealership all thanks to the kindness of Esa Bendek. He was very empathetic and helped me at every step More

by sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esa Bendek
Nov 29, 2023 -

Finch Hyundai responded

Thank you so much for taking the time to share your wonderful experience with us, Sophie. We are thrilled to hear that Esa provided you with exceptional service and went above and beyond to assist you with your car issues. We will make sure to pass along your kind words to Esa, as he truly embodies the values we strive for at Finch Hyundai. We appreciate your business and look forward to assisting you in the future.

November 06, 2023

Always enjoy dealing with Zach in the service dept. He always explains everything and goes out of his way to give great service. I would highly recommend Zach and Finch Hyundai. More

by Diane
Recommend Dealer
Yes
Employees Worked With
Zachary Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Finch Hyundai responded

Thank you for taking the time to share your positive experience with us, Diane! We are thrilled to hear that Zach in our service department consistently provides excellent service and goes above and beyond to explain everything to you. We greatly appreciate your recommendation and look forward to continuing to provide you with exceptional service in the future.

November 01, 2023

First visit Nov 1 and a five star start. Thumbs up to the shuttle car guy, the car prep guy and Zach who was our service advisor. We moved here from Newmarket and only mistake we made was go More

by Robert
Recommend Dealer
Yes
Employees Worked With
Zachary Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Finch Hyundai responded

Thank you for choosing Finch Hyundai for your service needs, Robert! We are thrilled to hear that your first visit was a five-star experience. Our team is dedicated to providing exceptional service, and we appreciate you acknowledging the efforts of our shuttle car guy, car prep guy, and Zach, your service advisor. We understand that mistakes happen, and we are glad that you found the service you expected from Hyundai at Finch. We look forward to serving you again on November 13th.

October 26, 2023

Really nice dealership. I've bought 3 cars through this dealership now. Even though they were used cars - the cars and the engine were beautifully cleaned up and running nic More

by glenn garinther
Recommend Dealer
Yes
Employees Worked With
Sean Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hodifa Ahmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Finch Hyundai responded

Thank you, Glenn, for your kind words and for choosing Finch Hyundai for all three of your car purchases. We're delighted to hear that you had a positive experience with our dealership and that our team, especially Hodifa and Sean, provided excellent service. It's great to know that our efforts in ensuring the cleanliness and performance of the used cars paid off. We appreciate your trust in us and look forward to continuing to provide you with exceptional service in the future.

October 18, 2023

I never thought buying a brandnew vehicle could be as simple as it was. Bobo and Jihad are really awesome. Their customer care service is one of the kind and well experienced. Thanks Bobo and Jihad! Keep More

by elizabetmjw552
Recommend Dealer
Yes
Employees Worked With
Bobo Bongeli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jihad Chams get my five stars!
Oct 23, 2023 -

Finch Hyundai responded

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that your experience with Bobo and Jihad was exceptional. Providing excellent customer service is our top priority, and we're glad to know that they made your car-buying process simple and enjoyable. We truly appreciate your support and kind words. Thank you for choosing Finch Hyundai!

October 16, 2023

I brought my Elantra into Finch in June for a factory recall re underbody corrosion. During the inspection, damage to the subframe was noted so additional parts had to be ordered. The costs were covered More

by Elantra 2011
Recommend Dealer
No
Employees Worked With
NA
October 06, 2023

I bought my first car from Remo and I am very grateful to him for his help for his punctuality for the top service. I have never heard that buying a car can be so quick and joyful, thank you so much for ever More

by Tamerlan
Recommend Dealer
Yes
Employees Worked With
Remo Febbraro
Oct 11, 2023 -

Finch Hyundai responded

Thank you so much, Tamerlan, for your kind words and for choosing Finch Hyundai for your first car purchase. We're thrilled to hear that Remo provided you with top-notch service and made the car buying process quick and joyful for you. We appreciate your gratitude and are here to assist you whenever you need us.

September 28, 2023

I had the best car shopping experience with a truly exceptional salesperson who listened to my needs and provided the perfect vehicle within my budget. Moe made the process stress-free and negotiated a More

by catherine.mccallum
Recommend Dealer
Yes
Employees Worked With
Moe Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobo Bongeli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

the first time I walked in I asked the front desk to speak to a sales specialist about purchasing a new car, the receptionist paged sales but no one came. I waited for 45 minutes and front desk kept pag More

by mediamajid
Recommend Dealer
No
Employees Worked With
KJ El Kadri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrian Yatsuliak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Awadallah
Sep 28, 2023 -

Finch Hyundai responded

Thank you for bringing this to our attention. We apologize for the lack of assistance you received when you visited our dealership. It is not our intention to make any customer feel disregarded or invisible and we feel awful that you left with that impression. We understand your frustration and disappointment with the level of service you experienced. We also apologize for any confusion or inconvenience caused during your appointment, please reach out to me at jfayad@finchhyundai.com so I can make this right. Jameel Fayad, Sales Manager

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