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Finch Hyundai
London , ON
1,104 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,104 reviews
October 15, 2018
Rewarding Got my car last week from Muhana who was extremely helpful in terms of providing the right advice which was designed to suit my needs. In the past Got my car last week from Muhana who was extremely helpful in terms of providing the right advice which was designed to suit my needs. In the past few years, I have purchased nine cars from Muhana, the last one was a new Camry in 2014 when he was a Toyota branch manager back then in the UAE. Every time I purchase a car from Muhana either new or used, I feel I am in good hands and gain more respect for him. Personally, I believe that credibility and honesty are the main keys for success. Muhana has them all. I would highly recommend Muhana to anyone who is interested in buying a car. Thank you Muhana and regards to all staff. More
by monzer
Employees Worked With
October 09, 2018
Very disappointed I don't think that I have ever felt so neglected by a dealership in the entire 30 years that I have been driving than I have been by Finch Hyundai. Wh I don't think that I have ever felt so neglected by a dealership in the entire 30 years that I have been driving than I have been by Finch Hyundai. While they were eager and full of promises when selling me my 2018 Santa Fe, I have received no follow up calls or support since the sale of the vehicle. All service done to my vehicle was initiated by me. Extremely disappointed with their aftercare and the lack of effort to rectify the situation. I will never purchase a vehicle from Finch Hyundai in the future. More
by Michelle
Employees Worked With
No employee in particular
October 05, 2018
Great experience!! I am really happy with my purchase of a 2018 hyundai sonata, Ashley was very friendly and helpful and answer all my questions, overall good experienc I am really happy with my purchase of a 2018 hyundai sonata, Ashley was very friendly and helpful and answer all my questions, overall good experience, I fully recommend it. More
by Jenn25
October 03, 2018
New ride Thanks jihad you guys were great and I will be seeing yous again to take care of my silver bullet as we go! 👍look forward to keeping my ride in tip t Thanks jihad you guys were great and I will be seeing yous again to take care of my silver bullet as we go! 👍look forward to keeping my ride in tip top shape with your services. More
by Andrew o
October 01, 2018
Enjoyable and rewarding Sean Fitzpatrick made purchasing my Elantra Sport enjoyable and rewarding. Not only was his knowledge and customer service top notch but Sean made a u Sean Fitzpatrick made purchasing my Elantra Sport enjoyable and rewarding. Not only was his knowledge and customer service top notch but Sean made a usually stressful situation very comfortable. Thanks again Sean and looking forward to my next vehicle More
by youngrrs Elantra
Employees Worked With
October 01, 2018
Excellent Customer Service!!! Mr. Muhana Kurbaj was really very helpful. He had a really great customer handling skills. I highly recommend everyone to meet him for best deals. Mr. Muhana Kurbaj was really very helpful. He had a really great customer handling skills. I highly recommend everyone to meet him for best deals. More
by Hyundai
Employees Worked With
September 28, 2018
Google Review 100% very Satisfied with Jeff Gregory as my Sales Specialist from Finch Hyundai, This is my second Hyundai Love my New 2018 Tucson Luxury. Jeff is kno 100% very Satisfied with Jeff Gregory as my Sales Specialist from Finch Hyundai, This is my second Hyundai Love my New 2018 Tucson Luxury. Jeff is knowledgeable and helped me make the best decision by trading my sonata in. Thanks Jeff Gregory More
by Tucson Girl 2018
Employees Worked With
Jeff Gregory
September 21, 2018
Best vehicle purchase experience yet! Dealing with Jihad and Finch Hyundai was the best and easiest purchasing experience that I've ever had in the 9 vehicles that I've purchased before. T Dealing with Jihad and Finch Hyundai was the best and easiest purchasing experience that I've ever had in the 9 vehicles that I've purchased before. The vehicle I bought was priced fairly and Jihad worked with me d8uring my hectic schedule easily and very well. Everyone else was professional and knowledgeable too. I will be back again when it's time for service work and for another vehicle purchase when it's time. Thank you Jihad! :) More
by Andrew
September 20, 2018
Impeccable Service We picked up our new 2018 Luxury Tucson form Finch Hyundai London only a week ago and we’re so very happy with the Service and the Car. Our Sales Re We picked up our new 2018 Luxury Tucson form Finch Hyundai London only a week ago and we’re so very happy with the Service and the Car. Our Sales Rep was Steve Vitai and he was a pleasure to deal with, he was Professional, Knowledgeable, friendly never pushy with great communication skills. We also dealt with Samir Jomaa, he too was excellent, and we highly recommend both of them. Regards Shawn & Cooke Port Stanley, Ontario More
by Shawn37
Employees Worked With
Samir Jomaa, Steven Vitai
September 16, 2018
Over priced and underperformed I have been taking my 2014 Accent into the dealership for all of the required oil changes and everytime I'm disappointed in one way or another. It I have been taking my 2014 Accent into the dealership for all of the required oil changes and everytime I'm disappointed in one way or another. It's hard to get an appointment, usally I have to book it weeks in advance, when I do book it, they push for the car to just be dropped off and for me to use the shuttle service. I tried this once and I didn't get my car back for 4 hours dispit me telling them I needed my car within 2 hours and was told it shouldn't take more then that. I called to ask if my car was ready as i needed it and was told they were very busy that day and hadn't gotten to it yet. This was two hours after my booked appointment time. They finally called to tell me the shuttle was on it's way to pick me up as my car was finished after having it for 4 hours for an oil change. When I got my car back and tried to complain about the time they just explained that they were very busy, but they did give me a complimentary car wash as if that wasn't always offered and I had requested it when I dropped my car off. Since then I stick around as it seems to make things go faster, but it's always longer then they say it will be. This last visit I had an appointment booked for 1:30pm. I told them I would be waiting and that I needed my car back by 2:45pm at the latest. I was assured that the service wouldn't take more then an hour, so not to worry. At 2:45pm I asked if my car was done yet. I was again told it was very busy today, but it should be done soon. She was very pleasant about it, but it would have been more convincing if she had gone out to check on my car or at least pretended to look on her computer or even ask who I was or which car belonged to me. Finally my car was done at 3:10pm. No apologies were given but they made sure to tell me that they included a complimentary car wash, which I had asked for in the beginning. I quickly payed the over priced service charge and ran out the door as I was now almost a half hour late. Now's where I get really upset with myself. I know that every time I bring my car in they move my seat, but everytime I'm rushing out because they took so long, I forget and everytime I bang my knees off the steering wheel. I know I drive standard and you may be shorter then me (5'7") and you need to move it to reach the clutch, but please have to common courtesy to put the seat all the way back so I don't bang my knees in my own car. Or better yet, dont move my perfectly adjusted and alined seat when your only moving it 50 feet. I know I should check before getting in, but this was literally the last straw when I was already so annoyed that your crappy coffee and cookies in the waiting room couldn't fix. This happens every time and I'm now done. I will no longer be taking my car to the dealership unless it's for yet another repair that is thankfully covered under warranty, which has happened to me more in this car then any other car I have ever owned. But that's a sepeart issue. I have decided to support my neighborhood small business garage and get all of my oil changes done there, at a much more reasonable price too. He has worked on all of my old cars, did a great job, wasn't over priced and never treated me like I didn't know what I was talking about, just because I'm a girl. (Yes that happened once with you too, but he did apologize when he discovered I was right and he was wrong) More
by Real drivers use two feet
Employees Worked With
Jeff Vallas
