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Finch Hyundai
London , ON
1,127 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,127 reviews
November 15, 2019
Amazing Service! Adam was very professional, honest and knowledgeable. He wasn't pushy and gave us time we needed, and answered all the questions I had very quickly. I Adam was very professional, honest and knowledgeable. He wasn't pushy and gave us time we needed, and answered all the questions I had very quickly. I highly recommend Adam at Finch!. More
by Hanaa
November 12, 2019
Stephanie was amazing!!!! Finch Hyundai and especially the amazing sales representative Stephanie, made every step of my new vehicle purchase very pleasant and enjoyable. Step Finch Hyundai and especially the amazing sales representative Stephanie, made every step of my new vehicle purchase very pleasant and enjoyable. Stephanie went above and beyond right from the start and took care of every and any question or need I had. The atmosphere in the showroom was very friendly, I was welcomed with coffee and smiles from everyone! Stephanie knew exactly what vehicle I was interested in looking at, and had one brought around ready for us to test drive. The service I received was exceptional, I was extra impressed over the little details for example: it was a cold rainy day and she had the car ready waiting with heated seat and steering wheel settings going for the test drive which made the experience that much more exciting. We went over all of the Luxury features thoroughly, things I never had in my old vehicle. When we needed details from my old vehicle, (odometer, ownership, Vin# etc) Stephanie went out in the rain and collected those items without any hesitation, like I said, the service was exceptional. I would strongly recommend to friends and family and look forward to future purchases with the team at Finch Hyundai. I am loving my new 2019 Tucson Luxury! More
by emily_cowan
Employees Worked With
November 12, 2019
Highly recommend Nick Fabiano! Nick was a pleasure to work with! He is very personable, easy to talk to, and helped me decide on the perfect vehicle for me. Nick was a pleasure to work with! He is very personable, easy to talk to, and helped me decide on the perfect vehicle for me. More
by SheriO
November 11, 2019
Breaking 3 promises without apology Bought a car, and there was something wrong with key fob so after work, I went there to meet a KJ. He told me to come next day at 5:30 pm. I went ther Bought a car, and there was something wrong with key fob so after work, I went there to meet a KJ. He told me to come next day at 5:30 pm. I went there next day, HE WENT HOME. Next meeting, he said he will get me a loaner car and book me at 6pm or so. next day I went there, and maintenance department was closed. He actually booked me after service hour and I asked a lady who works there and she said LOANER CAR WAS NEVER BOOKED. After he made 3 excuses, he finally got me a loaner car. Never got an apology from them. My family member bought an another car from Hyundai 2 weeks ago. I refereed my family member but the dealer denied the REFERRAL REWARD because KJ does not work there any longer. The REFERRAL REWARD is offered by Finch Hyundai, NOT byTHE DEALER. THIS IS awful. More
by Elantra
Employees Worked With
November 10, 2019
Nick was honest and kind. He really listened and we really felt like he cared about our situation. Im so glad we dealt with Nick! We love our new Palisade! really felt like he cared about our situation. Im so glad we dealt with Nick! We love our new Palisade! More
by Alison & David Armstrong
Employees Worked With
Nick Fabiano
November 06, 2019
Judy & Brian T. Enjoyable Experience Nick was very personable and knowledgeable during our recent car purchase. He was thorough and timely on following up on our questions and concerns d Nick was very personable and knowledgeable during our recent car purchase. He was thorough and timely on following up on our questions and concerns during the sale process. We would recommend Nick to anyone considering a purchase at Finch Hyundai. More
by Judy & Brian T.
Employees Worked With
Nick Fabiano
November 04, 2019
Nick is a great sales representative, I would recommend him to anyone who is purchasing a vehicle at Finch's Hyundai. Nick was very patient and professional and I had a great experience thanks to him. him to anyone who is purchasing a vehicle at Finch's Hyundai. Nick was very patient and professional and I had a great experience thanks to him. More
by Alexander
Employees Worked With
Nick Fabiano
October 25, 2019
Amazing customer service! I had a great experience here as a first time car owner! The staff were all very helpful, transparent and relatable. I experienced exceptional custom I had a great experience here as a first time car owner! The staff were all very helpful, transparent and relatable. I experienced exceptional customer service with Jihad Chams who made me feel comfortable with buying my first car and answered all my questions fully. More
by Julianna McKeen
Employees Worked With
October 25, 2019
Awesome Sales representative Nick was extremely helpful in every area of selling me my car, he took time to explain every part of the sale. He was professional and courteous in e Nick was extremely helpful in every area of selling me my car, he took time to explain every part of the sale. He was professional and courteous in every way. I have already recommended Nick to a friend who is looking for a car, and will continue to recommend Nick and Finch Hyundai to all friends and family. More
by Jean E.
October 24, 2019
Would highly recommend Ashley Ashley was my sales person who helped me find a car I was looking for very fast and efficiently. She was very professional and knew what she was talki Ashley was my sales person who helped me find a car I was looking for very fast and efficiently. She was very professional and knew what she was talking about. She was very easy to talk to and willing to help me (someone who knows nothing about cars). I would highly recommend Finich Hyundai as well as having Ashley as a sales person. I came in on a Tuesday and walked away with my 2020 Hyundai Elantra on the Friday. Very impressed. More
by Emily H
Employees Worked With
