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Finch Hyundai

London , ON

4.3
1,093 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service.
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,093 reviews

October 11, 2020

Slippery. Tried to charge $500 in admin fees on top of regular fees. Got told vehicle had never been in an accident. When the carfax report was handed over it had an accident on. Claimed they didnt know ( More

by Disappointed
Customer Service
Recommend Dealer
No
Employees Worked With
Stephanie Gartly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Finch Hyundai responded

Thank you for leaving us a review, we're sorry to hear you had a negative experience with us. I can assure you that the admin fees are standard for each purchase and you were not being wrongfully charged extra fees. However, we are unable to find you in our records without more information like your name, which in turn is difficult for us to make this right. Please reach out to me directly at eroose@seefinchfirst.com so we can figure out a solution to this. I look forward to hearing from you. Evan Roose, Used Car Manager

October 10, 2020

Danny is awesome person to deal with. I had amazing experience with him to buying my First new Elantra. He’s very knowledgeable and explained everything. He didn’t forced me into any deals rather gave More

by Devanshi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chervonyi
Oct 15, 2020 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Devanshi! Thank you for taking the time to write this kind review about Danny and Finch Hyundai. We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

October 08, 2020

We had a great experience in purchasing our 2015 Hyundai Sonata. It is a vehicle that my 6'5" husband fits in very comfortably with lots of headroom and plenty of leg room for someone sitting behind him, an More

by libby
Recommend Dealer
Yes
Employees Worked With
Musaab Ibrahim
Oct 09, 2020 -

Finch Hyundai responded

Thank you for the positive review Libby! We're glad to hear you had such a great experience purchasing your Sonata with Musaab. If there's something we can improve to make your next experience even better, please don't hesitate to let us know!

October 05, 2020

Bassel was great from the very start, proactive and genuine, he even opened the door for me to welcome me in, i appreciate small things in life like that. He ran through everything I asked without que More

by Jason Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bassel Elkadri
Oct 06, 2020 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Jason! Thank you for taking the time to write this kind review about Bassel and Finch Hyundai. We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

October 04, 2020

Stephanie was the most amazing person to deal with! Thank you for making my first car purchase an amazing experience!! Will forever only come buy my cars from you! Thank you!!! More

by rmorales93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Finch Hyundai responded

We are so happy you enjoyed your visit! Thank you for taking the time to write this kind review about Stephanie and Finch Hyundai. First time car buying can be scary so we're so happy that Stephanie was able to make it such an amazing experience for you! Take care, and if we can do anything else to help, please don't hesitate to reach out!

October 02, 2020

I had another great experience at Finch Hyundai and working with Cristian Latis was very easy and worry free. He is very professional and had my best interest in mind. This is my second car from Cristi More

by ClaSm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cristian Latis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Finch Hyundai responded

Thank you for taking the time to write this kind review about Cristian and Finch Hyundai. We love hearing about the experiences of our return customers! We hope you're enjoying your vehicle, and if we can do anything else to help, please don't hesitate to reach out!

October 02, 2020

I had a great experience buying my first car with Ashley. She was very knowledgeable and gave me space to make an informed decision. I would definitely recommend this dealership to my friends and family and More

by jess.mcauslan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Finch Hyundai responded

We are so happy you enjoyed your visit, Jess! Thank you for taking the time to write this kind review about Ashley. First time car purchase can be daunting and confusing, so we're glad that Ashley was there to help you make the best decision possible for your needs. We hope you're enjoying your new wheels, and if we can do anything else to help, please don't hesitate to reach out!

October 02, 2020

The Venue is the second vehicle bought from Finch Hyundai. Very professional and courteous generally but our sales person Danny was awesome. Decided to buy a new vehicle a few days ago and now I am More

by P.W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chervonyi
Oct 02, 2020 -

Finch Hyundai responded

Thank you for the positive review! We're glad to hear you had such a great experience purchasing your Venue with Danny. If there's ever anything else we can help you with, please don't hesitate to let us know! Take care!

October 01, 2020

My wife and I had a great experience with Finch Hyundai. We dealt with Danny and he was great! Very accommodating, knowledgeable, no pressure and very easy and professional to deal with. I would 100% recomm More

by Jeff Pereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chervonyi
Oct 02, 2020 -

Finch Hyundai responded

Thank you so much for your review, Jeff! We're glad to hear you had such a great experience purchasing your vehicle with Danny. We hope you love your new vehicle, and if there's anything else we can help you with, please don't hesitate to let us know!

October 01, 2020

Ashley is a fantastic Sales Consultant to deal with! I love my new 2020 Hyundai Elantra. My parents had recommended Ashley to me, as they purchased a new car from her last year. This was my first time pu More

by Hanna D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Finch Hyundai responded

Thank you for the positive review Hanna! We're glad to hear you had such a great experience purchasing your vehicle with Ashley. Ashley is a prime example of how we strive to treat everyone with the same respect and courtesy, no matter their age. If there's ever anything else we can help you with, please don't hesitate to let us know. Take care, and we hope you are loving your Elantra!

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